Our hotel was beyond satisfying. A kind service, the staff was efficient, caring and smiley. It is located in the center of town, close to all transit services. Clean rooms. Rich and varied breakfast.
Great experience staying this property, all attractions are walking distance, especially half on /off one block way, really love our stay, especially front line staff Ms. Brenda very effective staff assisting us booking our trips to Sagrada Famlia and Montserrat. Over all great stay, rooms are impeccable!! MN
We got the best room available in the entire hotel and that wasn´t enough to have a pleasant stay. First of all the rooms smells like sewage, the smell was so bad that we woke up in the night due to this. We demand to change us to another room and the same happened there. Ridiculous! We booked a room with a pool in the balcony, the pool was dirty, worn out and so shallow that the reach only our knees. In fact the whole room is really worn, the door didn´t close properly, the room doesnt look like the pictures, they are so small and are cracks all over the place. The hair dryer didnt work, the same with the minibar. The breakfast was awful too, few options and the fruits was always almost rotten. At the end our stay was just a nightmare!!! -------------- Pior hotel de toda Barcelona, nos sentimos enganados pois as fotos em nada tem a ver com o hotel. Pegamos o melhor quarto disponível no hotel, com piscina na varanda e à um custo altissimo. A piscina estava velha, suja e desgastada. E ela era tão rasa que mal alcançava nossos joelhos. Mas o pior de tudo é o cheiro de esgoto que permeia o hotel, o cheiro é insuportável, tanto que fomos acordados pelo cheiro a noite de tão forte. Trocamos de quarto e novamente mantinha-se o cheiro pútrido. Por fim tínhamos de passar todo o dia fora do hotel e chegar mesmo a hora de dormir para conseguir aguentar o fedor. O quarto está extremamente velho e desgastado, além de ser muito menor do que nas fotografias. Com rachaduras nas paredes, nas portas, na varanda... Horrível! Nem o secador de cabelo nem o minibar funcionavam corretamente. Enfim não vá a esse hotel, fomos enganados e pagamos caro por isso.…
Fantastic in every way, staff were amazing, exceptionally friendly and helpful !! They made our trip so much better. The breakfast buffet is huge, with countless delicious options and excellent coffee and fresh juice. The location of the hotel is perfect, everythingin walking distance. Rooms are huge and clean, but maybe they need change the curtains 🤭... Will definitely recommend it 👌
We stayed here for 2 nights. The rooms were dark, beds comfortable, pool was fun and location was amazing. Area felt safe. Hotel had a security guy walking around. Hotel restaurant/bar was cozy and the food was great especially the club sandwich. We would stay here again. Hop on hop off bus just across the street. Lovely plaza with fountains just across the street. Shops everywhere. No car parking though the garage entrance is literally 1 min away!
Friendly staff at a hotel with confortable beds, large and well-equipped bathroom. Very good breakfast also suitable for vegans. The rooms we stayed in were quiet in spite of the noisy street outside the window.
We had a very bad experience in this hotel, supervisor of the front desk was very rude We were complaining of many things and she was very rude with us and helpless I wont recommend this hotel to anyone Cleaning service was not good , no one was helping us in the hotel , ac was not working on our last night and we couldnt sleep , uncomfortable beds , blankets and pillows, no one answering from the room service
Excellent choice. The views from the rooftop pool and bar are breathtaking The reception staff were courteous and helpful at all times We didn’t eat at the hotel there are so many cafes and bars around and a Starbucks 3 minute walk away for coffee. The rooms Do have tea facilities which is a lovely touch and not seen much anymore Room service and cleaning was impeccable The bar staff upstairs were a little slow at night you can wait 45 mins for a drink but they worked hard Olga makes The best strawberry mojito ever she’s lovely. Highly recommended if I ever went back to Barcelona I would definitely stay here it’s so central
Location of the hotel is excellent, just a few steps from Catalunya Square. Room was not as advertised, see attached photos which show poor quality of accommodation. It is a hotel of two halves, one part refurbished, the other a very poor relative…at the same price. The photographs on the website are, obviously, of the nicer part, Reception staff stated that only the best rooms are shown online! The room we were allocated was not as advertised, cramped, no seating, no proper hanging wardrobes , holes in flooring and mismatched poor quality furniture, but staff just claimed it was the correct room type ; this was clearly a frequent complaint because their response was always the same - ‘all of our rooms are the same!’ There are thousands of hotels in Barcelona, choose a different one.…
Great location just 2 blocks from Las Ramblas for an easy stroll to the best sites and a metro stop right outside the door. The breakfast buffet was AMAZING and the front desk was outstanding, especially Gabriella. The AC could be a bit warm for some but the rooms and bathrooms were very spacious by European standards.