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Silken St. Gervasi Hotel

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Traveller (88)
Room & Suite (206)
Dining (32)
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Overview
  • Excellent26%
  • Very good51%
  • Average17%
  • Poor3%
  • Terrible3%
Travellers talk about
“el putxet”(23 reviews)
“metro station”(28 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)
There are newer reviews for Silken St. Gervasi Hotel
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Traveller rating
71
111
37
7
9
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71
111
37
7
9
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All reviewsel putxetmetro stationquiet neighborhoodpastry shopshotel is locatedthe ground floornice hotelquiet side streetminute walkplaca catalunyadouble roomnight stayweekend breakair condecent sizecomfy bedrooms were very clean
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21 - 25 of 235 reviews
Reviewed 9 August 2017 via mobile

Every year I spent a three-day stay here for attending a conference at the Open University of Catalunya (UOC). The staff is very friendly and the rooms are clean. Nice breakfast and good facilities. I recommend it!

Thank Marco I
Response from Silken St Gerva... B, General Manager at Silken St. Gervasi HotelResponded 26 August 2017

Dear Marco, thank you for your faithfulness! That's one of the best rewards we can get from our guests! Waiting your next visit, all our best wishes.

Reviewed 3 August 2017 via mobile

Barcelona was our first stop on our Euro trip and we couldn't have been more excited. The staff was really friendly and helpful. We loved how it was walking distance to many sites and the Metro. The neighborhood was quiet and quaint. We had the...More

1  Thank michellefpt
Response from Silken St Gerva... B, General Manager at Silken St. Gervasi HotelResponded 26 August 2017

Thank you! We would like to take this opportunity to thank you for your nice comments and also thank you for the suggestions you made about our services. Best regards and see you soon!

Reviewed 12 July 2017

Good staff at the reception, but hotel a bit old furnished and unfortunately not very clean. My room had all over the floor fingernails and hair!!!!! Disgusting... It has a trip advisor reward of excellence for the year 2013, but now is not the hotel...More

Review collected in partnership with this hotel
Thank d878
Response from Silken St Gerva... B, General Manager at Silken St. Gervasi HotelResponded 1 August 2017

Thanks for your stay! Also for your contribution which we really consider in order to have the opportunity to improve all our services and facilities. We hope you can visit us in a future to be able to discover all the improvements we are carring...More

Reviewed 11 July 2017

Good location, spacious rooms and very positive first impression when checking in but still need for attention to small details for customer satisfaction. I wish the staff cared first about the guest's health before rushing to ask for one euro for half melted bag of...More

Review collected in partnership with this hotel
Thank 101ozlem
Response from Silken St Gerva... B, General Manager at Silken St. Gervasi HotelResponded 1 August 2017

Thank you for your visit and review! All contribution is helpful to continue improving our services, as well as our facilities, in order to offer you the best possible stay! Hoping to welcome you back in a future!

Reviewed 27 June 2017 via mobile

Came here with my partner for a weekend break. The hotel was lovely, staff were very helpful, particularly Oscar. There is a useful mini supermarket just across the road. Nearest metro is only a 2 minute walk. Good wifi. Good selection at breakfast. Overall we've...More

Thank Amy R
Response from Silken St Gerva... B, General Manager at Silken St. Gervasi HotelResponded 1 August 2017

Dear Amy, thank you for your nice and lovely review! We are pleased to have fulfilled everything you needed at that time! All our staff will be more than delighted to welcome you again in a future! Waiting for your next visit at our Hotel!

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Best Value Properties in Barcelona, Spain
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 94 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Family Hotel in Barcelona
Room types
Non-Smoking Rooms
Details
Price range
US$ 94 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Family Hotel in Barcelona
Room types
Non-Smoking Rooms
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Traveller (88)
Room & Suite (206)
Dining (32)
Amenities (24)
Business Centre & Event Rooms (2)
Questions & Answers
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Hayley M
28 January 2018|
AnswerShow all 3 answers
Response from Silken St Gerva... B | Property representative |
Dear Hayley, our rooms have no iron but we are pleased to borrow one of our irons just asking to reception or directly to our housekeeping department. Please do not hesitate to contact us in case of further information... More
0
Votes
Joanna L
20 January 2018|
AnswerShow all 2 answers
Response from sara_sammmm | Reviewed this property |
hi, check out was something around 12,,but yes you can leave your suitcase there,,they have baggage store, they keep them for you, till you return,,,,we arrived there before check in time, and i remember they adopt our... More
0
Votes
Joanna L
15 January 2018|
AnswerShow all 4 answers
Response from michellefpt | Reviewed this property |
As previously stated by other reviewers, the metro is very close by and only a few stops away from many sites. The hotel staff was very helpful with directions. The metro was easy to navigate and very clean. Enjoy!
0
Votes
Room Tips
"Higher floors have a better view!"
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"accept that hotel is in a city and views are not going to be scenic but we were not troubled by noise. Lifts..."
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"Don't select the basic room even if you are travelling alone. You'll wake uo more refreshed."
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"Ground floor to the rear, very quiet."
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