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Silken St. Gervasi Hotel

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411 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Leicestershire, United Kingdom
Reviewed yesterday NEW

We stayed at this hotel for three nights and it was perfect. We chose it because it was out of the city centre, which made it a lot more affordable, as accommodation in Barcelona can be very expensive. The hotel is on a quiet side street, so although our second floor room faced onto the road, we didn't have any...

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Helpful?
Thank Natalie M
Rancho Cucamonga, California
Reviewed 3 November 2016

MY PURSE GOT STOLEN RIGHT IN THE RECEPTION AREA of the hotel, the day my husband and I were checking out. Barcelona was our First stop of a 3 country vacation, therefore The rest of our trip was ruined by this incident. Since cash, cellphone, passport, credit card and drivers license were taken. Nothing was done and help given to...

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Helpful?
Thank mfuentes1128
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Dear guest. First of all, as usual, we would like to thank you for your visit. In reference to your comment, we regret that such a negative impression has being taken on our part. The incident occurred on our entrance, in a moment with plenty of people around, was deeply unfortunate. In a city as big as Barcelona, personal items...

Barrington, Rhode Island, United States
Reviewed 26 September 2016

The Hotel is located in the northern part of the city. It is not far from the hop-on, hop-off bus stop and the trolley stop that takes you to the highest point in the city. Be aware that you are a bus ride or taxi ride away from most of the typical tourist spots in Barcelona. There are not very...

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Helpful?
1Thank Frank N
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thanks for your feedback. We are happy to discover that you had a pleasant stay. All review is helpful to look for the continuous improvement. We hope to see you in a future.

Reviewed 22 September 2016 via mobile

The hotel itself is nice and clean and located close to the metro. Air conditioning in the room, which was great after other European cities rooms not having it. However, the wifi did not work AT ALL for the first three days of our stay. The front desk explained it was down and would be repaired soon. But each day,...

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Helpful?
Thank Marissa M
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

First of all, we thank you for your confidence in our services. We do our best to give you a comfortable and pleasant stay so we apologise for any inconvenience we might caused you. We have tried during all the time to solve the disadvantage. We hope to see you again in our hotel

Manchester, England, United Kingdom
Reviewed 17 September 2016

Overall the hotel is really nice, modern and clean. Rooms cleaned everyday and new towels etc. everyday. The staff were all friendly and very helpful. The location of the hotel is perfect, less than a minutes walk to the nearest metro station which will take you straight into the heart of Barcelona. Would definitely use again!

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Helpful?
1Thank Rob C
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thanks you so much for sharing your experiencia with other travelers. Your comments will be useful for future guests and your kind words about our staff/service, encourage us to continue doing our best every day. We hope to have the pleasura to welcome you again,

Reviewed 16 September 2016

We stayed here for our first trip to Barcelona and couldn't be happier. Set on a quiet street, convenient to great places to eat, the metro, and Park Guell. Nice staff, Clean Room. Worth every penny!!

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Helpful?
1Thank Jessica F
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thank you for your visit and nice comments. We work every day to offer our clients the best possible service. Your comments encourage us to continue working hard. We really look forward to seeing you in the future!

Reviewed 7 September 2016

We thought this was a great hotel for the price. The plusses: light-filled 5th floor corner room; quiet; comfy king size bed with four pillows; spacious bathroom with relaxing shower/tub; bidet (!!); friendly staff who oriented us to the city map and pointed out how to get to all major attractions by public transport. We loved the walkable neighborhood that...

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Helpful?
1Thank Julie C
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thank you for spending your valued time to post a review about our hotel and for your lovely words, also for the detailed information. It is encouraging for all our staff and for the hard work they do during all year. We certainly look forward to welcoming you back in the near future.Kind regards

Milwaukee, Wisconsin
Reviewed 7 September 2016

Very clean modern hotel on a very quiet street. Helpful staff. At first we thought it was too far from places we wanted to visit, but it's very close to a train station that is part of the metro system. We got everywhere very comfortably and conveniently with the plus of being in what was at one time a separate...

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Helpful?
1Thank 514eileen
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thank you very much for your kind comments. We are glad that you enjoyed your stay here. We really look forward to seeing you in the future!

MOUNT VERNON
Reviewed 6 September 2016

As a first time visitor to Barcelona, I wasn't sure what to expect but this hotel provided us with a very comfortable and spacious room just a train ride away from the city. The staff was not the friendliest and seemed standoffish which put a bit of a damper on the experience. Food and public transportation in the area are...

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Helpful?
Thank Leslie P
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

First of all,thank you for having chosen Hotel Silken Sant Gervasi as your hotel in your recent stay in Barcelona. We work every day to offer our clients the best possible service. We take note of your comment and we are glad to inform you that we will continue working to improve. We hope to see you again!

A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
Reviewed 3 September 2016 via mobile

This was my last stop of a 3 country visit so naturally I compared it to my visits in London and Paris. Of the 3 hotels in the 3 cities, this was my least favorite. This hotel was in a safe location, close to public transportation with restaurants nearby. The rooms were basic and clean. The hallways and public areas...

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Helpful?
Thank A TripAdvisor Member
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thank you for your visit.We do a hard work in order to give to all our guests the best service and a comfortable and pleasant stay so we apologise for any inconvenience we might caused you. We take note of your comment and we are glad to inform you that we will continue working to improve. Best regards!

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Sant Gervasi, is located 5 metro stops away from down town, in the most select part of Barcelona, where Modernist houses and new buildings enjoy a happy coexistence. This neighborhood is one of the safest & quietest in town. Close by to the Hotel, and very well communicated, you have also the following sightseeing’s: Park Güell, the fantastic park designed by the architect Antoni Gaudí and the Tibidabo mountain. The hotel’s size – it has only 63 rooms – is part of its special charm, and its guests will enjoy the warm hospitality only found in such intimate establishments. The Sant Gervasi is also convenient for all transport, the historic city centre and the trade fair site at Montjuïc. ... more   less 

Additional Information about Silken St. Gervasi Hotel

Address: Sant Gervasi de Cassoles 26, 08022 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: ₹ 3,268 - ₹ 10,458 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silken St. Gervasi Hotel 3*
Number of rooms: 63
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Also Known As:
Silken St Gervasi Hotel
Silken St Gervasi Barcelona
Hotel Style:
#202 Family Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Silken St. Gervasi Hotel staff and other travellers.
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Questions? Get answers from Silken St. Gervasi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5 floor's carpet in the hall smelled really old”
 of 5 bubbles mfuentes1128, 3 Nov 2016 | Read review
“We were on the 4th floor with a room overlooking neighboring terraces and balconies”
 of 5 bubbles 514eileen, 7 Sep 2016 | Read review
“Ask for a room that doesn't face the street”
 of 5 bubbles BootsMadeforTravelin, 23 Jun 2016 | Read review
“The hop on hop off is much better to use if you are touring. Train is good to get to quick places.”
 of 5 bubbles DMSims, 10 May 2016 | Read review
“Ask for anything you want and the staff will be helpful. They gave me a great room for a quiet night”
 of 5 bubbles Petacat, 30 Apr 2016 | Read review
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