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Silken St. Gervasi Hotel

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434 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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San Diego, California
Reviewed 1 week ago

We loved the location of the hotel. Not in the middle of touristy areas but super-easy to access to most Barcelona attractions. Very quiet, safe, and only 5-minute walking distance from a Metro train station / bus stops. Great for family trip. Took us 30 min. bus ride and some walk to Palau Guell or 30 min. Metro ride to...

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Helpful?
Thank MNBear3388
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

First of all, we wish to thank you for choosing the Hotel Silken Sant Gervasi 3* for your family holiday. As well, we kindly would like to thank you for having taken the time to post your review on TripAdvisor. We apologised for any inconvenience we might caused you. Thank you again because these kind of comments really help us...

Reviewed 17 February 2017 via mobile

The hotel staff is friendly. I visited Barcelona in February, temperature was nice, between 12 to 18 degrees. The air con unit in my room wasn't pumping out much air so I went downstairs to inform the staff only to be told that as it's winter months, the air con unit only provides heating function. I ended up opening the...

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Helpful?
Thank Su Mei K
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thank you very much for the time you took to share with us your feedback about your last visit at our hotel. We truly apologize for not be able to fulfill your expectations. We take note of your comment and we are glad to inform you that we will continue working to improve.Our best regards.

essex
Reviewed 26 January 2017

Four of us booked this hotel on a Groupon city break to Barcelona. The hotel was clean, comfortable, very friendly staff, comfortable beds. It was ideally placed for us, easy to travel on the metro to the city centre and local bars and cafes a short walk away. Nice late check out of 12.00 on the last day. We would...

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Helpful?
Thank christine b
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thanks for your feedback. We are happy to discover that you had a pleasant stay and that you enjoyed our Hotel. All review is helpful to look for the continuous improvement. We hope to see you in a future. Thank you!

Leeds, United Kingdom
Reviewed 20 January 2017

Clean, Friendly, Handy. This hotel is situated 2 minutes from a Metro station and 12 minutes ride from Placa Catalunya, the centre of Barcelona (Handy). Our room was clean, comfortable and warm the latter important as we happened to be in Barcelona on 4 very sunny but very cold January days (Clean). From the minute we stepped through the door...

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1Thank gant1004
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thanks you so much for sharing your experiencia with other travelers. Your comments will be useful for future guests and your kind words about our staff/service, encourage us to continue doing our best every day. We hope to have the pleasure to welcome you again,

Liverpool, United Kingdom
Reviewed 19 January 2017

small hotel, nice rooms, helpful staff. very pleasant 2 night stay. would recommend it. only downside, if you don't like walking - its about a 20 minute walk to Las ramblas. Nice walk though.You can always get a taxi ior a train , I think it's about 2 stops on the train. the open top bus can be booked at...

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1Thank 13tc
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Many thanks for taking the time to post your kind words regarding your recent visit to Silken Sant Gervasi. We are delighted to read that you enjoyed your stay and all the facilities of the hotel. As you mentioned, it is near to the metro and many bus stops, so you can easily access to the city center in less...

Columbus, Ohio
Reviewed 12 January 2017 via mobile

My wife and I stayed here for 3 nights. First of all, the wifi connection is extremely slow. 480kb per second. So don't plan on using it for business or pleasure. You could maybe check your email and Facebook. Not good for travelers. Second, our HVAC unit does not pump out any cold air. Only hot air all night. And...

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Helpful?
Thank Marshall S
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you very much for the time you took to share with us your feedback about your last visit at our hotel. We do our best to give you a comfortable and pleasant stay so we apologise for any inconvenience we might caused you. When there is a problem, our hotel's staff always works to fix it, but only if...

Hornchurch, United Kingdom
Reviewed 22 December 2016

Visited this hotel in December. The staff were friendly and helpful, giving us tips on places to visit whilst on a short stay. Advised us to purchase the T10 rail ticket which gives you 10 trips for 9:90 euros. We had breakfast whilst staying here. The food is good quality and fresh and reasonably priced. There is a good selection....

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Helpful?
Thank Linda G
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

First of all, thank you for your kind review which is motivating for all our staff. We are pleasured to read that you enjoyed your stay. Thank you again and we take this opportunity to wish you a successful and prosperous 2017.

Reviewed 13 December 2016

My wife purse was stolen here at St Gervasi Hotel in Barcelona Spain,me and my wife had decided to vacation in Europe it would be a three country trip with Barcelona Spain being our first stop,on our last last day here we gathered our belongings and went to the front receptionist desk to check out were attended by the only...

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3Thank william f
Brooklyn
Reviewed 13 December 2016

I stayed at this hotel for three nights. It is near the metro and many bus stops, so you can easily access the city center in less than 10 minutes. The receptionist was helpful. The rooms were clean and modestly sized, but I was out in the city for most part of the day so I only used it for...

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Helpful?
Thank Doris Q
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you for your visit. We take note of your comment. We will continue working to improve. We hope to see you again!

Reviewed 11 December 2016

If you are looking to stay in Barcelona for your first time I'd say try somewhere else. Front Desk could receive some hospitality training which appears long over due. They were not the most friendliest and appeared bothered at times. The rooms were ok. I would say that it was at least a decent size in comparison to other hotels...

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Helpful?
Thank Cynthia G
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you for taking a while to share your experience in our hotel. The opinion of our clients is extremely important to us, as it helps us to improve our services continually. We are sorry about your negative comment about our staff which should be one of our strengths. We will endeavour to improve. Best regards!

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Sant Gervasi, is located 5 metro stops away from down town, in the most select part of Barcelona, where Modernist houses and new buildings enjoy a happy coexistence. This neighborhood is one of the safest & quietest in town. Close by to the Hotel, and very well communicated, you have also the following sightseeing’s: Park Güell, the fantastic park designed by the architect Antoni Gaudí and the Tibidabo mountain. The hotel’s size – it has only 63 rooms – is part of its special charm, and its guests will enjoy the warm hospitality only found in such intimate establishments. The Sant Gervasi is also convenient for all transport, the historic city centre and the trade fair site at Montjuïc. ... more   less 

Additional Information about Silken St. Gervasi Hotel

Address: Sant Gervasi de Cassoles 26, 08022 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: ₹ 5,155 - ₹ 12,429 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silken St. Gervasi Hotel 3*
Number of rooms: 63
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Also Known As:
Silken St Gervasi Hotel
Silken St Gervasi Barcelona
Hotel Style:
#202 Family Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Silken St. Gervasi Hotel staff and other travellers.
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Questions? Get answers from Silken St. Gervasi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms face a courtyard which may be quieter, ours was facing the street so was a little noisy.”
 of 5 bubbles christineb323, 25 Jan 2017 | Read review
“Not sure what other rooms were like. We were on the 4th floor and the room was spacious and comfortable”
 of 5 bubbles LindaG734, 22 Dec 2016 | Read review
“5 floor's carpet in the hall smelled really old”
 of 5 bubbles mfuentes1128, 3 Nov 2016 | Read review
“We were on the 4th floor with a room overlooking neighboring terraces and balconies”
 of 5 bubbles 514eileen, 7 Sep 2016 | Read review
“Ask for a room that doesn't face the street”
 of 5 bubbles BootsMadeforTravelin, 23 Jun 2016 | Read review
5 of 5