We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Grand Mencey

Save
Share
Traveller (1029)
Room & Suite (341)
Storyboard
Overview
Hotel website
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Iberostar Grand Mencey
Special Offer: Code 10% Off: EXTRA10
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 147.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Cruz de Tenerife hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ccc2142991b0424697d9e6724d686b81", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1555517,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[121566643],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":10,"year":2018},"checkout":{"day":29,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":147,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ccc2142991b0424697d9e6724d686b81","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":161,"lowestMetaPrice":147,"additionalPartner":false,"highestMetaPriceDisplay":161,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":161,"lowestMetaPrice":147,"highestMetaPriceDisplay":161,"hotelName":"Iberostar Grand Mencey","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNjYzIxNDI5OTFiMDQyNDY5N2Q5ZTY3MjRkNjg2YjgxIiwiQUlLIjoiZDlhOWI2OWUzYWEzNGQwOWFhYWFjYmU1Y2UwMWNlNmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/10/2018", "checkOut": "29/10/2018", "lowestPrice": "US$ 147", "hasDates": true, "hacComplete": false, "contentIdMappings": {"121566643":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"],"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,121)
Filter reviews
958 results
Traveller rating
593
258
74
20
13
Traveller type
Time of year
LanguageEnglish
More languages
593
258
74
20
13
Show reviews that mention
All reviews garden view five star hotel santa cruz pool area pool attendant salt water great facilities hotel guests half board fabulous hotel breakfast buffet per day public areas beautiful park nice pool junior suite town centre
FilterEnglish
Updating list...
1 - 5 of 958 reviews
Reviewed 4 days ago via mobile

Beautiful hotel, stunning reception area, fabulous stairways. Fantastic breakfast with so much choice and freshly prepared in stunning surroundings. The rooms are comfy,clean, spacious with a marble cladded bathroom. The beds are comfortable. We have interconnecting rooms which works really well. There is a fridge...More

1  Thank 00SEF66
Hotel's Favourite
Reviewed 4 September 2018

This place never fails to impress. This time I was staying for nearly a month and I am already looking forward to my next visit. The hotel itself is a true delight, elegant and very picturesque. Lovely rooms, gardens and pool area. Everything is well...More

2  Thank amaliecharlotte
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded 7 September 2018

Dear Amalie, We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Our highly...More

Reviewed 1 week ago

This five stars hotel is located in the less popular (as it is generally less sunny) but therefore quiet part of Tenerife. I am particuklarly happy with the service, starting with the doorman at our arrival (I would suggest to the manager to give him...More

Thank Sandro1205
Reviewed 2 weeks ago via mobile

Service was absolutely excellent from the instant we entered. It was my girlfriends birthday and the staff couldn’t be more accommodating. The front desk gave some great food recommendations and the spa was great! I’ve been to many 5* hotels around the world and this...More

Thank Daniel S
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded 1 week ago

Dear Daniel, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience,...More

Reviewed 3 weeks ago

Booked this hotel having read reviews and was not disappointed. Hotel is very stylish and well maintained with a welcoming and relaxing atmosphere. Clean and well appointed bedroom with balcony looking over garden. Bar drinks and food all excellent; poolside bar/restaurant had great menu and...More

Thank BJBBangor
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded 2 weeks ago

Dear guest, Firstly we want to thank you for choosing Iberostar for your recent holiday and for sharing your experience with us. We are really happy to read your enthusiastic comments about our prime pillars we set in place to ensure splendid vacations for our...More

View more reviews
About
Description
The Iberostar Grand Mencey is the most emblematic hotel in Santa Cruz de Tenerife. Witness to the radiance that Tenerife inspires in the most famous travellers on Earth, the Grand Mencey is now a fusion More of styles that combines a respect for history and hotel tradition with the latest in services and facilities that a modern traveller will appreciate. The hotel features La Cocina del Mencey, a culinary space where you can experience all kinds of gastronomic offers; SPA Sensations with more than 4,500 m² of space for you to take some well-deserved care of body and mind; a luxury fitness centre with yoga and Pilates classes, plus paddle tennis courts and elegant spaces with stunning architecture and unique services. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
261
Price range
US$ 69 - US$ 190 (Based on Average Rates for a Standard Room)
Formerly known as
Iberostar Grand Hotel Mencey
Also Known As
Iberostar Grand Mencey Tenerife/Santa Cruz De Tenerife
Location
Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
261
Price range
US$ 69 - US$ 190 (Based on Average Rates for a Standard Room)
Formerly known as
Iberostar Grand Hotel Mencey
Also Known As
Iberostar Grand Mencey Tenerife/Santa Cruz De Tenerife
Location
Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Photos
Traveller (1,029)
Room & Suite (341)
Dining (73)
Pool & Beach (68)
Amenities (54)
Family and Play Areas (12)
Business Centre & Event Rooms (7)
Nearby
Nearby HotelsSee all 391 nearby hotels
Occidental Santa Cruz Contemporaneo
1,340 reviews
.10 km away
Hotel Taburiente
732 reviews
.17 km away
Hotel Colon Rambla
641 reviews
.55 km away
Hotel Horizonte
196 reviews
.66 km away
Nearby RestaurantsSee all 5,994 nearby restaurants
Picatostes
238 reviews
.29 km away
Restaurante Sagrario
399 reviews
.11 km away
Cocina Urbana
551 reviews
.11 km away
Noi Restaurante
92 reviews
.20 km away
Nearby AttractionsSee all 1,456 nearby attractions
Museo Historico Militar de Canarias
187 reviews
.52 km away
Rambla de Santa Cruz
265 reviews
.34 km away
Circulo de Bellas Artes de Tenerife
64 reviews
.85 km away
Parque Garcia Sanabria
224 reviews
.12 km away
Questions & Answers
Ask a question
linzpink
12 August 2018|
AnswerShow all 11 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Grand Mencey 5*. Please, accept our apologies for the delay in our response. We would like to inform you that the City-View Double have a little... More
0
Votes
Google Translation
jeanetteedwards2016
30 July 2018|
AnswerShow all 5 answers
Response from dianaf454 | Reviewed this property |
The hotel has a car park and charges about 10€ a night
1
Vote
Nico R
18 July 2018|
AnswerShow all 4 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Grand Mencey 5*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar... More
0
Votes
Google Translation
Room Tips
"If possible choose a room with garden view or overlooking the pool area"
amaliecharlotte
4 Sep 2018
Read review
"Ask for a room on a higher floor."
BR4DY
21 Aug 2018
Read review
"I had a city, sea mountain view which was nice."
suepH7931FG
28 Jul 2018
Read review
"None the room was exultant "
James12345331
9 Jun 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing