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IBEROSTAR Grand Hotel Mencey

1.0 km from Santa Cruz de Tenerife centre
  • Free Wifi
  • Pool
  • Restaurant
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Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
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1,599 Reviews from our TripAdvisor Community

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Showing 744: English reviews
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Jersey, United Kingdom
Reviewed 3 days ago NEW

This modern hotel is ideally situated opposite a delightful park and within walking distance of all the amenities in the city. The rooms are spacious and clean but book a garden room if you want a terrace and to be away from the traffic noise. Lacks some of the five star touches we have come to expect such as automatic...

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Helpful?
Thank JeanJersey
Basingstoke, United Kingdom
Reviewed 4 days ago NEW

We stayed in a deluxe garden view twin room. The view was over the pool, above the breakfast terrace. The room was very comfortable, the beds very difficult to leave with high quality linen. The balcony was of a good size and got a lot of sun. There were speakers built into the ceiling, with an AUX port to connect...

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1Thank Anonymousduck
Nottingham, United Kingdom
Reviewed 4 days ago NEW

We visited this hotel as a family for a half term break - requiring 2 rooms. Despite repeatedly requesting a twin room prior to arrival, after the longest check in process ever we were shown to a double - then had to wait again for the twin room original booked. Other room we booked was suite - poor layout, 2...

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Thank Gina T
Chelmsford, United Kingdom
Reviewed 4 days ago NEWvia mobile

This hotel is really well located and about a 10 minute stroll into the centre. The public areas of the hotel are all well presented and clean. Breakfast is a good buffet selection and there is a good variety of local produce. Dinner in the a la carte restaurant is good, although in the night we are there, there were...

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Thank l b
Reviewed 5 days ago NEWvia mobile

Sometimes five star hotels do Not live up to their billing this hotel does This hotel is a genuine five star hotel Superb pool and gym facilities Great dining especially breakfast buffet The staff are brilliant so attentive and always willing to help making the stay very enjoyable Exceptionally clean throughout I would recommend this hotel to everyone

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Thank Chris C
Switzerland
Reviewed 6 days ago NEW

This hotel is a good one but the problem is why coming to Tenerife ? Il like me you have to spend one or two nights, that is ok , the hotel ( if you have a room on the garden) has a nice swimming pool and restaurant during the day and a lovely spa.The city is noisy and without...

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Thank Sabine T
Shrewsbury, United Kingdom
Reviewed 1 week ago

An elegant hotel we found it very clean, conveniently located for the city, shops just a short walk through the park. The staff were friendly and helpful at all times, the gym was modern with good equipment as was the pool. It had a contemporary feel. Our room was of a great size with 2 balconies. Being contemporary style there...

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Thank Kaye B
Manchester, England, United Kingdom
Reviewed 1 week ago

This hotel is a beautiful building in a wonderful city. We stayed for 7 nights in a superior double room with sea views. The room was spacious and very clean and couldn't fault it. Upon arrival we got a complimentary glass of cava which was a nice touch. The breakfast was excellent with a huge choice of delicious food. The...

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Thank Lulu861
Rotherham, United Kingdom
Reviewed 1 week ago

Absolutely beautiful hotel with amazing gardens, pool area and spa. The room was spacious and clean. The hotel had a really modern feel to it but at the same time the heritage of the original building has been respected. There were a few tiny issues. We arrived at 3pm and our room was not ready, the receptionist was quite abrupt...

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Thank farmerrud
IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel Mencey, responded to this review

Dear Guest, We would like to thank you very much for your particularly pleasant and helpful review of your recent stay with us at IBEROSTAR Grand Hotel Mencey. The quality service from of our staff, our numerous facilities and excellent gastronomy prepared with great care by our executive chefs should provide our guests a unique holiday experience which they can...

Kingston upon Thames, United Kingdom
Reviewed 1 week ago via mobile

Wonderful 5 day stay, wish we had stayed longer! Immaculately clean and room nicely furnished. Breakfast buffet really impressive. And is served until 11am... Local area charming and very 'Spanish', loads of authentic eats and drinks nearby. Poolside lovely and well equipped. Desk staff super helpful and attentive. They helped arrange a hiking trip for my husband, which he loved....

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Helpful?
Thank Shyjka
IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel Mencey, responded to this review

Dear Shyjka, It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at IBEROSTAR Grand Hotel Mencey. We have treated you very detailed description of our services and facilities as a success story and your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The IBEROSTAR Grand Hotel Mencey is, without a doubt, the best five-star luxury hotel in Tenerife. Fully renovated, the IBEROSTAR Grand Hotel Mencey is great for who come to Santa Cruz de Tenerife to enjoy thehotel's spa & wellness centre, taste the delectable food prepared at the Cooking Classroom and attend fun events. Iconic hotel in Santa Cruz de Tenerife. The IBEROSTAR Grand Hotel Mencey is full of character. It was the hotel of choice of the most fascinating figures of the twentieth century and today features the latest technological devices and equipment. More than 4,500m² for your wellbeing. The SPA Sensations offers spa and wellness facilities like no other spa in Santa Cruz: thermal area with sauna, foot bath, Turkish bath, dry heat, float tank, hydrotherapy pool, water well, whirlpool bath, sensation shower, relaxing room, 14 massage and treatment booths, fitness room with state-of-the-art machines, Pilates, yoga... The best spa in Santa Cruz can be found at the IBEROSTAR Grand Hotel Mencey. Colonial architecture. The hotel's contemporary style draws inspiration from the finest architectural styles of the Canaries. The halls, suites, restaurants, pools and casino are all enjoyable spaces with the smartest urban design. Suites with the ideal sleeping environment. Staying at the IBEROSTAR Grand Hotel Mencey ensures a good night's sleep in the suites of the best five-star hotel in Tenerife. Luxury and great amenities in a style that evokes the glamour of the 50s. 11 function rooms. Up to 6,000m² for events in a unique setting in Santa Cruz. With the latest technological equipment and our attentive staff, the success of your event is guaranteed at IBEROSTAR Hotels & Resorts. Premium Wi-Fi. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection - 3.5Mb in up to six devices - to use during your stay. Cooking Classroom. All the culinary pleasures is what guests find at the Cooking Classroom, a unique space for foodies in Santa Cruz de Tenerife. It offers cooking lessons, master classes and corporate events. ... more   less 

Additional Information about IBEROSTAR Grand Hotel Mencey

Address: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range: ₹ 6,574 - ₹ 14,288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IBEROSTAR Grand Hotel Mencey 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
IBEROSTAR Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
Hotel Style:
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Family Hotel in Santa Cruz de Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Grand Hotel Mencey staff and other travellers.
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Questions? Get answers from IBEROSTAR Grand Hotel Mencey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden room are south facing, quite and have terraces”
 of 5 bubbles JeanJersey, 20 Feb 2017 | Read review
“2 sides of hotel look out onto busy roads so noisy.”
 of 5 bubbles GinaT783, 19 Feb 2017 | Read review
“on the garden”
 of 5 bubbles 852sabinet, 17 Feb 2017 | Read review
“Fourth floor upgrade to suite”
 of 5 bubbles 392kayeb, 16 Feb 2017 | Read review
“Rooms around the courtyard for a quieter stay .”
 of 5 bubbles AGMK, 13 Feb 2017 | Read review
5 of 5