We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotasa Puerto Resort Bonanza Palace

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Puerto de la Cruz
Check In Check Out
Show Prices
Management photos
Hotasa Puerto Resort Bonanza Palace
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
200

81 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotasa Puerto Resort Bonanza Palace
See the most recent reviews
Showing 39: English reviews
Reviewed 10 July 2014 via mobile

Currently on holiday now I am staying in the bonanza palace hotel and went all inclusive and must say I don't know what everyone is angry at! Food great wide range of food to choose from great drinks, and loads of spirits to choose from only fault would be rooms need modernised but other than that I would 100% recommend,...

 Report
Helpful?
1Thank Adam S
Reviewed 9 July 2014

Bonanza Palace has to be the worst hotel I've ever stayed at. On arrival I checked in and was given room 1544 in the Bonanza Palace and Palace it wasnt. The bathroom was so small the shower was behind the door and I had to get in the shower and then open the door to let the steam out, which...

 Report
Helpful?
Thank Christinewil
Nottingham, United Kingdom
Reviewed 10 March 2014

Went over Christmas to this resort/hotel, didn't enjoy it at all, beds were rock solid!! Had to go to reception to ask them to change the beds as I had springs sticking in my back! When they changed the bed they changed the wrong one! So had to call them again then they did it right! The bars in the...

 Report
Helpful?
Thank Chloeimogensandra
London, United Kingdom
Reviewed 21 January 2014

Great room with pool view well worth the upgrade, We had booked all inclusive and I cannot fault the food or the staff in the restaurant. This hotel is part of a group of three and we were able to use the restaurants in all of them. The drinks regime was a little haphazard as we were expected to help...

 Report
Helpful?
Thank essex46
DERBYSHIRE
Reviewed 7 January 2014

Wanted a lively,action packed/plenty to see and do holiday.Told Puerto Hotasa the place, therefore booked.WRONG....... Dropped off at Canarife, told staying nextdoor at Bonanza (no AI bar or reception in this hotel!!! - ridiculous)had to use other 2 sister hotels. Breakfast and tea was at Bonanza, dinnertime over the road at Interpalace.CONFUSING !!!!! Staff rude,unhelpful and ignorant. Felt a 2nd...

 Report
Helpful?
Thank CLAIREPAULDerbyshire
Wrexham
Reviewed 28 November 2013

I recently stayed here on a late deal on my own for 4 days. But apprehensive after reading the reviews but very pleasantly surprised. Impressive reception area and lovely room, view not too good but lovely size balcony which had the sun late afternoon. Was bed and breakfast and the choice each morning was excellent, best I have seen for...

 Report
Helpful?
Thank Wrexham77
Leicester
Reviewed 31 October 2013 via mobile

We visited in mid Oct for 1 x week All inclusive with our 2 x young children. I've read some recent negative reviews so this may add balance. The room was spacious & clean & the pool areas were clean, tidy & in good order. I saw one of the lifeguards regularly 'patrol' the areas picking up what little items...

 Report
Helpful?
1Thank AndyBLeicester
Cardiff, United Kingdom
Reviewed 27 October 2013

Where do I start........ They advertise this as a 4 star hotel, not a chance The rooms are spacious but dated, thenTV has 1 British channel that doesn't tune in ..... 20 euros if you want more channels The double bed was 2 singles pushed together but were about 3 inches different in height (so now cuddles for the wife)...

 Report
Helpful?
5Thank Gavin C
Brighouse, England, United Kingdom
Reviewed 27 September 2013

stayed for 10 nights breakfast and evening meal was very good a lot to choose from, carnt say about the dinner because i wasnt around, hotel very clean, staff very friendly, rooms very big, overall a very good place to stay would go back again. Top tip; if your going to this hotel there is a free bus services which...

 Report
Helpful?
1Thank LeeDyson
Oslo, Norway
Reviewed 26 August 2013

We would have liked to know this ourselves before we booked:Nice room and clean, clean towles every day.and a nice area...BUT the food was not good! Seems like they warmed up the same food over and over again.same tastless sourses day after day..the chef do not use any salt ore spice ...Everything tasted the same...whether pork or chicken..how is that...

 Report
Helpful?
2Thank live r

23 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (23)
Viewed
Room/Suite (2)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto de la Cruz
1.5 km away
Park Plaza Apartments
Park Plaza Apartments
#48 of 80 in Puerto de la Cruz
113 reviews
2.0 km away
Hotel Tenerife Ving
Hotel Tenerife Ving
#64 of 80 in Puerto de la Cruz
166 reviews
28.7 km away
Hotel Adonis Capital
Hotel Adonis Capital
#10 of 17 in Santa Cruz de Tenerife
116 reviews
Show Prices
Show Prices
Show Prices
2.0 km away
Apartamentos Teneguia
Apartamentos Teneguia
#41 of 80 in Puerto de la Cruz
129 reviews
0.6 km away
Hotel Puerto de la Cruz
Hotel Puerto de la Cruz
#19 of 80 in Puerto de la Cruz
908 reviews
1.7 km away
Apartamentos Be Smart Florida Plaza
Apartamentos Be Smart Florida Pl...
#47 of 80 in Puerto de la Cruz
402 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Hotasa Puerto Resort Bonanza Palace

Address: Calle Acevino 8, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Number of rooms: 180
Also Known As:
Hotasa Puerto Resort Bonanza Palace Hotel Puerto De La Cruz
Hotasa Puerto Resort Bonanza Palace Puerto De La Cruz, Tenerife
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotasa Puerto Resort Bonanza Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel in the same location”
 of 5 bubbles iane720, 25 Jan 2016 | Read review
“Avoid this hotel if only you dont care where to stay”
 of 5 bubbles 54zannak, 4 Mar 2015 | Read review
“High up in a superior room is best”
 of 5 bubbles winniehenry, 19 Dec 2014 | Read review
“Find a different hotel”
 of 5 bubbles RobinG207, 4 Aug 2014 | Read review
“upgrade the room you wont be disapointed”
 of 5 bubbles essex46, 21 Jan 2014 | Read review
5 of 5