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Casa del Sol

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1 room 2 adults 0 children
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Casa del Sol
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122 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Northampton, United Kingdom
Reviewed 2 weeks ago via mobile

We started feeling apprehensive when the bus seemed to take us up every hill in tenerife to reach this hotel. On arrival there was nobody at reception but luckily I managed to find a cleaner who dragged the receptionist out of the restaurant accompanied by his half full plate of food. The room was basic but clean and had a...

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Helpful?
Thank Claudia C
Stockholm, Sweden
Reviewed 4 weeks ago via mobile

Located you on the hills, takes 5 minutes with taxi or a 10 min walk down to city centre. Large room with a large bathroom and a gigantic terrace/balcony with amazing seaview and sunset! Basic bed( firm like Asian hotels) so not the best. Soft pillows. Our room was noisy, you can hear your neighbours talk, fart, snore and coff....

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Thank JBSTHLM
Southampton, United Kingdom
Reviewed 17 March 2017

I stayed last week and never saw the bar open at all the rooms are fine with the exception of the beds,I did not have a good nights sleep all week the mattresses are awful. The hotel is at the top of a very steep hill and if you are not that fit you will need a taxi every time...

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2Thank mrpestell
Aylesford, England, United Kingdom
Reviewed 13 March 2017

Lovely place staff excellent very friendly lovely room cleaned daily. My only thing was the Room could do with Having a kettle in it otherwise it was faultless. We loved our week there even climbing that bloody hill to get there. Taxi was cheap €3.15 great value we used it three times out of the 7 we were there

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1Thank Carolyn A
North Bovey, United Kingdom
Reviewed 22 February 2017

this hotel was perfect, I went with my daughter and we had a fantastic holiday, rooms are spotless and cleaned daily, the staff are all very helpful and will help if they can, cleaning staff are so hard working doing more than I would of expected. the pool was beautiful and heated great sunbathing on the roof with views of...

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1Thank shbayley2016
Harman, Romania
Reviewed 9 February 2017

Outdated hotel. Old and cheap furniture. Our room had a small terrace with surrounding walls without any view except the sky. No parkplace. Internet very slow. Unusable. Pluspoint: the room had a small kitchen, so if you want, you can prepare some food. Another good thing is that it is cheap to stay here. If you come to Tenerife to...

Review collected in partnership with Wizz Tours
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Thank chch-a13
Qmanagerservice, Director de Relaciones con Clientes at Casa del Sol, responded to this review

Thanks for your feedback. The problem of wifi has already been solved since we have installed optical fiber for our customers. We take note of your comments to continue our improvement process. Yours sincerely,

Reviewed 3 February 2017 via mobile

We are sitting in reception waiting to be picked up on our way home. This is a quality, friendly great place to stay. The staff are excellent and the accommodation is clean, tidy and smart. We have already talked about coming back and would definitely recommend this hotel to our friends and family. Getting back up the hill from town...

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2Thank Def S
Qmanagerservice, Director de Relaciones con Clientes at Casa del Sol, responded to this review

Thanks for your feedback. We are very happy that your experience has been satisfactory. We take note of your comments that help us continue our improvement process. We hope to see you soon Yours sincerely,

Reviewed 2 December 2016 via mobile

We are here as I'm writing this , we found the staff to be very nice , the room service also very good , we weren't happy with the first room but the staff fixed it no problem , I wouldn't say it's ideal if you stuggle with hills and not ideal for wheel chairs but it's so cheap for...

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2Thank Claire12345678999
Qmanagerservice, Director de Relaciones con Clientes at Casa del Sol, responded to this review

Thanks for your feedback. We are very happy that your experience has been satisfactory. Our staff will always try to solve any problems. Yours sincerely,

Reviewed 21 November 2016 via mobile

Expected more. First of all the food in the restaurant was sad looking. Only 1 or 2 choices for dinner. Breakfast was a bit better but not much. The beds were terrible, felt as if they were about 20 years old. Pool was cold. But it was nice to sit around the pool. Half of the staff were polite and...

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2Thank Gareth C
Qmanagerservice, Director de Relaciones con Clientes at Casa del Sol, responded to this review

Thank you for submitting your opinions. We note your comments about the buffet and beds to continue our improvement process. Best regards.

Reviewed 21 October 2016 via mobile

Hotel was decent staff didn't speak much English but very accommodating and polite would Deffo stay here again lovely food on the menu in the restaurant mostly fish though but breakfast was to die for really enjoyed my 7 night stay

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3Thank Chaniiee P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge

Additional Information about Casa del Sol

Address: Calle Finlandia 4 San Franciso, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 1,457 - ₹ 12,762 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa del Sol 3*
Number of rooms: 45
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Also Known As:
Casa Del Sol Hotel Puerto De La Cruz
Casa Del Sol Puerto De La Cruz, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Sol staff and other travellers.
19 questions
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7 months ago
Swansea, United Kingdom
Manchester, United Kingdom
7 months ago

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Questions? Get answers from Casa del Sol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a view from room”
mrpestell, 17 Mar 2017 | Read review
“forth floor was great”
shbayley2016, 22 Feb 2017 | Read review
“don't accept room 305, a 75 year old man was put here the room was damp and has no windows. Kid you not, he was moved after 1 night.”
davesills2, 15 Oct 2016 | Read review
“Front balcony is noisy due to residential area but has lovely views.”
Linsey40, 13 Sep 2016 | Read review
“a or e on the 5th floor amazing sea views”
johnaR6657HC, 4 Aug 2016 | Read review
5 of 5