We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Diamante Suites

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Diamante Suites
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

502 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 131: English reviews
Start your review of Hotel Diamante Suites
 Click to rate
Reviewed yesterday NEWvia mobile

Best things..Ok the best bit is the hotel suited so much my family..the kids swimming pool was perfect for us..the animation team especially Ana are perfect..Ana was so nice and friendly with us and our kids..Thankyou to the restaurant staff us well,for looking after us..very nice people..towels changed every day and room cleaned...we had a lovely time. Bad things..wireless internet...

 Report
Helpful?
Thank Leonard B
Claverton
Reviewed 1 week ago

Great sized rooms, spotless pool, majority of the staff really pleasant and helpful. Great views of the volcano and a good walk into the town as long as you can cope with steep hills. Food great variety and certainly something for everyone, however, often overcooked and insufficient information on what it was. We ate on the last night in the...

 Report
Helpful?
Thank ClavertonBelle
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. We apologize for this incident, and we hope you have been able to solve the problem with your tooth. However, we will send your comments to the management in order to analyze what happened. Our most sincere apologies again in the name of all our staff. Best regards.

Basingstoke, England, United Kingdom
Reviewed 1 week ago

Diamantes Suites is on the western edge of town. Unlike many other hotels in the town centre, it has no other buildings spoiling the views from floors 6 upwards - there are only 9 floors in total, so it's definitely not high rise, and horizontal corridors are light and airy. From the western side, the view is directly up to...

 Report
Helpful?
Thank chrispenney2014
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guests. Once more, thanks for repeating your stay at our hotel. We look forward to welcome you soon again.

Reviewed 1 week ago via mobile

We stayed in this hotel for a week in April. Firstly we were really pleased with the warm welcome and because we arrived late at night a meal was prepared for us especially. We got to our room and were so happy. It was really big and perfect for a family. 2 bathrooms, a big lounge with a double sofa...

 Report
Helpful?
1Thank alan f
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guests. We are happy to read such a review. Thanks for your recommendation, and we wish to welcome you back soon again.

Greater London, United Kingdom
Reviewed 3 weeks ago

The hotel is very clean the cleaners work so hard. The reception staff are very nice and will help you with any enquires you have. The pool area is clean and has plenty of sunbeds, also it was nice that no-one reserved the beds so you could actually get one! ok bad bits........ beds were as hard as nails, its...

 Report
Helpful?
Thank Natalie K
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. We regret that some aspects of your stay were not as expected. We will try to improve on those issues you have mentioned, specially about the temperature of the Buffet. Your comments will be delivered directly to the kitchen chef. Best regards.

Hastings, United Kingdom
Reviewed 4 weeks ago

We have just returned from a 7day all inclusive holiday and sadly I have very mixed emotions on the Diamente Hotel . Be prepared for the 1hour journey from the airport with a very erractic rude coach driver . Once arriving and we dropped our bags in our room which was very spacious and made our way to the bar....

 Report
Helpful?
1Thank harding2016
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. We appreciate your feedback, It will sure help us to improve on those issues you have mentioned. Please, receive our apologies for the treatment you received. It is no excuse, but be sure your comments will be sent to the management to analyze these behaviours. Best regards.

Halifax, United Kingdom
Reviewed 20 March 2017

An alright place for a last minute week away. Comfy beds and clean rooms. Unfortunately we ended up in a room next to the cleaning cupboard so when the cleaners clock on (about 6am - 7am) it started to get very noisy. When changing the beds the staff seemed to enjoy dragging the furniture across the floor which is a...

 Report
Helpful?
Thank Shelliibobs
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Please, receive our apologies for the noise you suffered in the early morning. I will send your comments to the hotel manager in order to consider this type of situations. We appreciate your opinion, and we thank you for choosing our hotel.

Killinchy, null, United Kingdom
Reviewed 19 March 2017

hotel was very good, very relaxing and beds were excellent. Great nights sleep with comfortable pillows and mattresses. Food was to be expected for half board/all inclusive package, not outstanding but good choice. We were on half board but ate out a few nights, some very nice restaurants to choose from. The hotel is up a steep hill but the...

 Report
Helpful?
1Thank Barbara Felicit... D
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. We regret this incident with a member of our staff, so please receive our most sincere apologies. However, we are glad you enjoyed your stay in our hotel. Thanks for choosing us.

Lübeck, Schleswig-Holstein, Germany
Reviewed 18 March 2017

I have seen comments here, complaining about little children in an supposedly "adult only" hotel. Well, that's absolutely not what it is: It is not adult only! Particularly since some guest of age do not act like it. But the Hotel is not quite responsible for brain dead and undecent guests... At least the "baby pool" on floor 2 and...

 Report
Helpful?
1Thank Ullrich0815
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thank you very much for sharing your opinion. We can understand that some attitudes of some guests can be quite annoying, but this is something that today we find practically in any circumstance. Thanks for choosing our hotel, and we look forward to welcome you soon again. Kind regards.

London, United Kingdom
Reviewed 16 March 2017

Ideally located hotel in proximity to beach and town. However taxis will be required for the elderly or those with walking difficulties,set upon a steep hill the hotel offers great views but is hard work to walk. Hotel s nice good facilities and son of the evening entertainment was very good. Especially the Flamenco dancing group. Food was very good,...

 Report
Helpful?
1Thank Meadonians
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. We thank youir for your opinion, and are glad to read that you recommend us and would stay again in our hotel. Thanks for choosing us, and we hope to see you soon. Best regards.

648 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (332)
Viewed
Hotel & Grounds (47)
Viewed
Pool/Beach Area (28)
Viewed
View from Room (57)
Viewed
Room/Suite (68)
Viewed
Family/Play Areas (6)
Viewed
Dining (9)
Viewed
Bathroom (14)
Viewed
Business Centre/Function Rooms (3)
Viewed
1:50
Videos (1)
Viewed
Other (99)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (298)
Viewed
Amenities (64)
Viewed
Junior Suite with Ocean view (59)
Viewed
Junior Suite with Teide View (56)
Viewed
Pool (15)
Viewed
Dining (56)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puerto de la Cruz hotels
0.2 km away
Gran Hotel Turquesa Playa
Gran Hotel Turquesa Playa
#20 of 80 in Puerto de la Cruz
1,003 reviews
1.7 km away
Hotel Puerto de la Cruz
Hotel Puerto de la Cruz
#17 of 80 in Puerto de la Cruz
954 reviews
2.4 km away
Interpalace by Blue Sea
Interpalace by Blue Sea
#68 of 80 in Puerto de la Cruz
1,049 reviews
Show Prices
Show Prices
Show Prices
1.6 km away
Hotel Las Aguilas
Hotel Las Aguilas
#8 of 80 in Puerto de la Cruz
928 reviews
1.9 km away
diverhotel Tenerife Spa & Garden
diverhotel Tenerife Spa & Garden
#28 of 80 in Puerto de la Cruz
1,079 reviews
2.4 km away
Puerto Resort by Blue Sea
Puerto Resort by Blue Sea
#66 of 80 in Puerto de la Cruz
784 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Diamante Suites

Address: Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 4,084 - ₹ 6,547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diamante Suites 4*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Travelocity, Agoda, Priceline, Cheap Tickets, TripOnline SA and Evoline ltd so you can book your Hotel Diamante Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Diamante Puerto De La Cruz
Hotel Diamante Suites Puerto De La Cruz, Tenerife
Hotel Style:
#17 Luxury Hotel in Puerto de la Cruz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Diamante Suites staff and other travellers.
28 questions
Ask a question

See all questions (28)

Questions? Get answers from Hotel Diamante Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Rooms on the "road" side, floors 6,7,8 or 9. Some traffic noise, but sunnier and warmer ...and the view to Mt Teide is magnificent.”
  • View from 6th floorroom of Diamante suites
chrispenney2014, 12 Apr 2017 | Read review
“Floor 4 had direct access to the pool.... but not great views from this floor...”
nataliek593, 3 Apr 2017 | Read review
“Ask for the front of the Hotel as you get the sun mostly all day”
harding2016, 27 Mar 2017 | Read review
“Our room faced the road/mountain side and whilst it may have been noisier it did get the sun all day.”
Shelliibobs, 20 Mar 2017 | Read review
“rooms facing the mountain get the sun all day, lovely for sitting on the balcony”
BarbaraFelicityD, 19 Mar 2017 | Read review
5 of 5