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Hotel Diamante Suites

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Traveller (522)
Room & Suite (298)
Dining (81)
Overview
Hotel website
Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (777)
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178 results
Traveller rating
26
58
56
21
17
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LanguageEnglish
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26
58
56
21
17
Show reviews that mention
All reviews mercury holidays suite bathroom western edge nice pool bar half board third week sea view big hill we arrived late at night stayed here for one week lovely hotel big hotel lovely week plenty of sunbeds meal times playa jardin bus service
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1 - 5 of 178 reviews
Reviewed 6 days ago via mobile

We are actually at this hotel now. On first sight the hotel looks pretty nice and seems clean and smells good. Arriving early hours of the morning, the space in the suites was pretty good and looked pretty nice. Beds however are like concrete and...More

Thank tattooedgent
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 5 days ago

Dear guest. We have directly informed the Management of your comments. We regret that you feel disappointed with our hotel, and we will try to improve your stay as much as possible. Thank you for sending us your opinion.

Reviewed 2 weeks ago via mobile

A very last minute booking for 10 days on the recommendation of a travel advisor, so didn’t do my research (stupid me). Arrived at 1am to a frosty welcome by staff. Showed through to the buffet restaurant to a stale bread roll, cheese, ham, a...More

Thank TroubleinPrague
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 2 weeks ago

Dear guest. We regret that your stay was not satisfactory. In any case we will take note of your remarks and solve the issues that you`ve detailed. Thank you for your opinion.

Reviewed 2 weeks ago

Location was ok. 20 minute walk to town whete there a quite a few shops and restaurants. 15 minutes from Loro Parque which I highly recommend for both adults and children. Room was very dated and we had ants crawling all near our children's beds...More

Review collected in partnership with this hotel
Thank Kimibrak
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 2 weeks ago

Dear guest. We regret that your stay was not satisfactory. In any case we will take note of your remarks, which always help us to improve. Thank you for your opinion.

Reviewed 3 weeks ago via mobile

Hotel is very clean also the rooms was big the food was nice but some times only warm we had seen on the hotel website international tv but we had an old tv with box it dint work we complained 3times about it then wen...More

Thank Carl S
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 3 weeks ago

Dear guest. We thank you for your opinion, and will try to improve on the issues you have mentioned. We regret that some aspects of our service were not of your liking, or have not worken correctly, and for all theseissues we apologize. Friendly regards.

Reviewed 3 weeks ago via mobile

It’s a very good hotel. Staff is very friendly,especially Alberto,Pedro,Javier Rodriguez,Philipe,Cristina and others.Me and my wife are very satisfied.Wish you all good.Keep going.Gracias amigos)))))Asta la vista.

Thank evgheniistepanov2
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 3 weeks ago

Dear guest. We are happy that you had a pleasant stay, and we thank you for these kind comments to our staff. Thanks for your visit and see you soon.

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$ 54 - US$ 140 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Diamante Puerto De La Cruz
,
Hotel Diamante Suites Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$ 54 - US$ 140 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Diamante Puerto De La Cruz
,
Hotel Diamante Suites Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (522)
Room & Suite (298)
Dining (81)
Pool & Beach (55)
Amenities (64)
Family and Play Areas (15)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Kim L
1 July 2018|
Answer
Response from Jane D | Reviewed this property |
You need to get in touch with the hotel as I have only been a guest at this hotel. Sorry not to be more helpful.
0
Votes
firework-bang
2 June 2018|
Answer
Response from Jane D | Reviewed this property |
Hope you have the mountain view room..noisier but sun all day long...
0
Votes
busterfitz
22 May 2018|
Answer
Response from Jane D | Reviewed this property |
No sorry...
1
Vote
Room Tips
"We stayed in room 825 which had a sea view, very comfortable by a lift but little noise from other guests..."
hilaryandmark291
4 weeks ago
Read review
"sea view only otherwise brick wall of next hotel"
markcattell4
4 weeks ago
Read review
"ask for a room no where near the delivery entrances. You will be awake at 5am!"
Flyer3815
30 Aug 2018
Read review
"EVEN numbered rooms for all-day sun. Bit more traffic noise than other side but MUCH warmer and superb..."
chrispenney2014
4 May 2018
Read review
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