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Hotel Diamante Suites

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Traveller (475)
Room & Suite (297)
Dining (79)
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Overview
  • Excellent29%
  • Very good33%
  • Average24%
  • Poor7%
  • Terrible7%
Travellers talk about
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4 Star Hotel
All hotel details
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Reviews (648)
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156 results
Traveller rating
22
52
53
15
14
Traveller type
Time of year
LanguageEnglish
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22
52
53
15
14
Show reviews that mention
All reviewssuite bathroompancakes cookedcomplimentary shuttle busnice pool barwestern edgehalf boardhotel gymchanged frequentlylower roomsbus into townblack sand beacheslounge areasea viewhotel is situatedplaya jardin beachsafety boxwe arrived late at night
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1 - 5 of 156 reviews
Reviewed 2 weeks ago via mobile

The hotel is in a nice location and has lovely views from various points. We did have a nice holiday here. When we read the reviews about the obvious preference for Spanish guests (actually any guests over English) we thought they can't be true or...More

1  Thank yellowrose852
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 2 weeks ago

Dear guest. We regret the inappropriate behavior of some member of our staff. It is obvious that kindness should not be an effort and, in your opinion, in this we must improve. We will do everything possible so that these situations do not recur. Thanks...More

Reviewed 6 March 2018

About out 11th or 12th stay in this super hotel...We just love it and as long as we are able to walk up and down the hill and we remain in good health we will stay again... We always choose a room facing the mountain...More

Thank Jane D
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 8 March 2018

Dear guests. We can not be more happy to read your opinion about our hotel, our staff, and our entertainment. Thanks for sharing your experience, and we hope to see you soon again. Keep well, and kind regards.

Reviewed 24 February 2018

This is a modern hotel probably built in the 1970's and is showing signs of wear and tear We have visited this hotel previously three years ago and it appears the hotel was taken over about this time. since our last visit obvious renovations have...More

Thank Les142013
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 26 February 2018

Dear guest. We appreciate your time writing this new review. You are right, we are studying several options and improvements for the next months, but these things do not go as fast as we would like. We hope you will be able to see the...More

Reviewed 29 December 2017 via mobile

We stayed in one of the Junior suites at this hotel. It was spacious and had a dual aspect view from the balcony. On one side we could see the incredible Mount Tiede and the other was a stunning view of the beach. The staff...More

Thank Nariman S
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 3 January 2018

Dear guest. We are very happy to read your nice comments about our hotel and our staff. They really enjoy their job, and that reflects in their attitude towards our beloved guests. Kind regards, and have a profitable year 2018.

Reviewed 20 November 2017 via mobile

I didn’t want to spend a lot of money on this holiday as was taking my 70yo Dad on his first ever (yes really) hotel based holiday. It was my 70th birthday present to him so as a special treat I booked all inclusive and...More

1  Thank Clare D
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 22 November 2017

Dear guest. We are glad that your father had such a pleasant stay in our resort. Thanks for sharing this nice review, and give your father our very special and warm greetings.

View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 65 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 65 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (475)
Room & Suite (297)
Dining (79)
Pool & Beach (53)
Amenities (64)
Family and Play Areas (13)
Business Centre & Event Rooms (3)
Questions & Answers
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busterfitz
16 April 2018|
AnswerShow all 2 answers
Response from Nariman S | Reviewed this property |
We stayed in the junior suite and had a fridge. No tea or coffee facilities, probably best to ask at the reception. They serve tea and coffee at breakfast in the dining room until 10am. After that you can get tea and... More
1
Vote
Joanna R
23 September 2017|
Answer
Response from chrispenney2014 | Reviewed this property |
No shorts or sleeveless tops....smart casual is fine
0
Votes
fieryhair77
1 August 2017|
AnswerShow all 4 answers
Response from Shelliibobs | Reviewed this property |
Not a lot in the way of entertainment and not much around to keep you entertained I'm afraid!
1
Vote
Room Tips
"A room facing the mountain has traffic noise but sun for most of the day,as sea view rooms have no sun."
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"Sea facing views are cool in winter months the mountain view side gets more sun and as a result is a lot..."
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"Ask for seaview and a large balcony."
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"Rooms not fronting onto the road will obviously be a lot quieter and those from level 7 upwards have the best..."
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