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Hotel Diamante Suites

Traveller (544)
Room & Suite (298)
Dining (81)
Overview
Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4 Star accommodation
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Reviews (819)
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LanguageEnglish
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27
59
58
21
18
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All reviews mercury holidays difficulties walking western edge lunch and dinner buffet english customers nice pool bar hotel gym third week half board sea view living room big hill restaurant and bar staff safety box hotel is situated stayed here for one week big hotel
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1 - 5 of 183 reviews
Reviewed 2 days ago

room ok basic. needs some refurbishing. alignment of rooms far from elevator snce te hotel is laid on large area. main door of room not soundproof. some sound also comes from ventilation channels. dinner os great. breakfast average. coffe machines make soap taste cappucino. some...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank madiskattel
Reviewed 1 week ago

Loved the fact that this is in the quieter part of Tenerife (however there were loud bangs sounding like a cannon randomly during the day and nights). Our suite was spacious with sea views and a balcony. The only problems was the noise at night,...More

Date of stay: December 2018
Thank Emma M
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 3 days ago

Dear guest. We´ll take note of your comments, and we regret that there have been some aspects of your stay that have not been satisfactory. It is our intention to improve day by day with the suggestions and comments that our clients make us. Thanks...More

Reviewed 1 week ago via mobile

Checking in was faulty towers reminiscent. The 'suite' awarded to us was so dark, noisy and barren that we immediately returned to reception demanding a room fit for basic habitation. Management made no apology or expression of interest. In summary, we paid for 5 nights...More

Date of stay: December 2018
Thank ealingrunner
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 3 days ago

Dear guest. We regret that you had such an unpleasant stay, and i am sure that our staff had always the willing to help and solve most of the inconveniences you could have during your stay. Please, receive our apologies. Friendly regards.

Reviewed 2 November 2018

We were on our holiday for 7 nights and I highly recommend this hotel! Always clean, staff was friendly, especially Filippe at the bar Great person and really nice. Atmosphere was great. Will definitely book at this hotel if we go back to Puerto de...More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Ola F
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 5 November 2018

Dear guest. We are glad you had such a good experience at our hotel. Thank you for sharing it on Tripadvisor, and we hope to welcome you again on your next visit to Puerto de la Cruz. Kind regards.

Reviewed 23 October 2018 via mobile

I recently spent 2 weeks at this hotel. I didn’t expect it to be a ‘boot camp’ but I lost 2.5kilo’s over that period. The food is best described as unchoreographed, in that where there was a meat dish, there were no suitable veg to...More

Date of stay: October 2018
Thank Lindsay S
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 25 October 2018

Dear guest. It was a pleasure to welcome you in our hotel. Thank you for your valuable opinion, and we regret the effort that has been the location of our hotel. We hope it has contributed positively to your stay, and obviously to your health....More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$ 73 - US$ 125 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Diamante Puerto De La Cruz
,
Hotel Diamante Suites Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$ 73 - US$ 125 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Diamante Puerto De La Cruz
,
Hotel Diamante Suites Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (544)
Room & Suite (298)
Dining (81)
Pool & Beach (55)
Amenities (64)
Family and Play Areas (15)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
kaaaaylsx
12 December 2018|
AnswerShow all 2 answers
Response from hilaryandmark291 | Reviewed this property |
We did not have any young children with us but the children's club always seemed busy and the entertainment team were very enthusiastic.
0
Votes
Kim L
1 July 2018|
Answer
Response from Jane D | Reviewed this property |
You need to get in touch with the hotel as I have only been a guest at this hotel. Sorry not to be more helpful.
0
Votes
firework-bang
2 June 2018|
Answer
Response from Jane D | Reviewed this property |
Hope you have the mountain view room..noisier but sun all day long...
0
Votes
Room Tips
"We stayed in room 825 which had a sea view, very comfortable by a lift but little noise from other guests..."
hilaryandmark291
25 Sep 2018
Read review
"sea view only otherwise brick wall of next hotel"
markcattell4
22 Sep 2018
Read review
"ask for a room no where near the delivery entrances. You will be awake at 5am!"
Flyer3815
30 Aug 2018
Read review
"EVEN numbered rooms for all-day sun. Bit more traffic noise than other side but MUCH warmer and superb..."
chrispenney2014
4 May 2018
Read review
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