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Hotel Diamante Suites

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Traveller (480)
Room & Suite (297)
Dining (79)
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Overview
  • Excellent28%
  • Very good35%
  • Average23%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (662)
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159 results
Traveller rating
22
55
53
15
14
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LanguageEnglish
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22
55
53
15
14
Show reviews that mention
All reviewsmercury holidayssuite bathroompancakes cookedwestern edgelunch and dinner buffetnice pool barhalf boardhotel gymthird weekchanged frequentlylower roomsbus into townsea viewblack sand beacheslounge areahotel is situatedplaya jardin beach
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1 - 5 of 159 reviews
Reviewed 3 weeks ago via mobile

Thanks Diamante hotels, very good service, we feel satisfaction in our holiday, the crew is very good service and always welcome for us, food also really delicious fresh and stylish, room is very big, good view, and everything is the best.

Thank abu bakar s
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 3 weeks ago

Dear guest. Thanks a lot for your kind review. We are happy that you such a nice stay and would be happy to welcome you again on your next stay in Puerto de la Cruz. Keep well, and kind regards

Reviewed 4 May 2018

We love this hotel for its location on the western edge of PdlC and NOT being high-rise! It's a nice walk east into town (a variety of routes) and west along Playa Jardin to Punta Brava. It's a steep hill back from the coast but...More

1  Thank chrispenney2014
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 7 May 2018

Dear guest. Thanks again for your recent stay. We are glad that you enjoyed your stay, and would be happy to welcome you next year. Thanks for sharing your experience on Tripadvisor. Kind regards.,

Reviewed 2 May 2018 via mobile

Lovely sea view, or you can get a room on the road side to enjoy a view on Mount Teide. The hotel is conveniently situated for the beach although getting back you need to climb a steep hill. Low key atmosphere. Good variety on breakfast,...More

1  Thank Riitta S
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 4 May 2018

Dear guest. We appreciate your review, and would like to thank you for sharing it on Tripadvisor. Thanks for your visit, and best regards.

Reviewed 4 April 2018 via mobile

The hotel is in a nice location and has lovely views from various points. We did have a nice holiday here. When we read the reviews about the obvious preference for Spanish guests (actually any guests over English) we thought they can't be true or...More

3  Thank yellowrose852
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 5 April 2018

Dear guest. We regret the inappropriate behavior of some member of our staff. It is obvious that kindness should not be an effort and, in your opinion, in this we must improve. We will do everything possible so that these situations do not recur. Thanks...More

Reviewed 6 March 2018

About out 11th or 12th stay in this super hotel...We just love it and as long as we are able to walk up and down the hill and we remain in good health we will stay again... We always choose a room facing the mountain...More

Thank Jane D
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 8 March 2018

Dear guests. We can not be more happy to read your opinion about our hotel, our staff, and our entertainment. Thanks for sharing your experience, and we hope to see you soon again. Keep well, and kind regards.

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About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 60 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 60 - US$ 125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (480)
Room & Suite (297)
Dining (79)
Pool & Beach (53)
Amenities (64)
Family and Play Areas (13)
Business Centre & Event Rooms (3)
Questions & Answers
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firework-bang
2 June 2018|
Answer
Response from Jane D | Reviewed this property |
Hope you have the mountain view room..noisier but sun all day long...
0
Votes
busterfitz
22 May 2018|
Answer
Response from Jane D | Reviewed this property |
No sorry...
1
Vote
busterfitz
16 April 2018|
AnswerShow all 3 answers
Response from Nariman S | Reviewed this property |
We stayed in the junior suite and had a fridge. No tea or coffee facilities, probably best to ask at the reception. They serve tea and coffee at breakfast in the dining room until 10am. After that you can get tea and... More
1
Vote
Room Tips
"EVEN numbered rooms for all-day sun. Bit more traffic noise than other side but MUCH warmer and superb views..."
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"A room facing the mountain has traffic noise but sun for most of the day,as sea view rooms have no sun."
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"Sea facing views are cool in winter months the mountain view side gets more sun and as a result is a lot..."
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"Ask for seaview and a large balcony."
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