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    Hotel Diamante Suites

    Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife, Spain
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    6/8/2017 7/8/2017
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    Traveller (364)
    Room & Suite (248)
    Dining (74)
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    Overview
    • Excellent26%
    • Very good35%
    • Average25%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Gran Hotel Turquesa Playa
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (540)
    Traveller rating
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    1 - 5 of 140 reviews

    Reviewed 2 days ago

    When we arrived we were in AWE! The cleaning staff were lovely and took time to make our rooms sparkle each day. The restaurant and bar staff were amazing.. Food was beautifully presented and so much choice! The pool was kept lovely and wasn't too...More

    Thank AnnaWanderluster
    Reviewed 4 days ago via mobile

    WARNING... avoid this hotel at all costs. Diamond suites more like Coal Bunker. Let me start with the rooms. They are far from suites. Not so much as a kettle for a cuppa. This hotel is sitting up on a very steep hill. A nightmare...More

    Thank Justin O
    Reviewed 5 days ago

    I just came back from my holiday to Puerto de La Cruse in Tenerife. I have stopped in Diamante Suites for a week and really enjoyed myself. I went half board. In terms of food I liked the range of different dishes, you could have...More

    Thank Alexandra K
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 4 days ago

    Dear guest. We really appreciate your kind review, and are looking forward to welcome you next time you come to Puerto de la Cruz. Thanks for your valuable opinion.

    Reviewed 1 week ago

    Very poor rooms. Not a suite by any standard. Sofa bed was not for for a talk to sleep on, never mind a child! Good is of a very poor quality with stale bread at breakfast. Furniture is dated and work throughout the hotel. Broken...More

    1  Thank mo-jellybaby
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 1 week ago

    Dear guest. We regret that our sevices and installations were not as you expected. We have a lifeguard, who should be on duty and having an eye on both pools (adults and kids). However, we will analyze with him the reason of your opinion, and...More

    Reviewed 1 week ago via mobile

    Me and my family recently stayed here and upon arrival the hotel seemed ok and up to standards, when checking in we were met by a lady called Ana who seemed like she had no time what so ever for us and was very rude,...More

    1  Thank Adam D
    Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 1 week ago

    Dear guest. We are deeply sorry, regarding your comments about some members of our staff. This situation should not happen in our hotel, and we will take the necessary actions to avoid this type of behaviours in our hotel. Please, receive our most sincere apologies....More

    Gran Hotel Turquesa Playa
    1,074 reviews
    #23 of 80 hotels in Puerto de la Cruz
     
    Hotel Puerto de la Cruz
    994 reviews
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    diverhotel Tenerife Spa & Garden
    1,113 reviews
    #29 of 80 hotels in Puerto de la Cruz
     
    Blue Sea Interpalace
    1,088 reviews
    #69 of 80 hotels in Puerto de la Cruz
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Pool
    • Bar/Lounge
    Details
    • Price range
    • US$ 64 - US$ 132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 174
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire, HotelQuickly and Evoline ltd so you can book your Hotel Diamante Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Hotel Diamante Puerto De La Cruz ,
    • Hotel Diamante Suites Puerto De La Cruz, Tenerife
    Add Photo Photos
    Traveller (364)
    Room & Suite (248)
    Dining (74)
    Pool & Beach (47)
    Hotel & Grounds (224)
    Bathroom (14)
    Family and Play Areas (6)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Simona Z
    19 June 2017|
    Answer
    Response from Ramon V | Property representative |
    Good afternoon. The breakfast is between 07:00 and 10:00 hrs. But there is also the option to have a limited breakfast from 04:00 in the morning ( previous request at reception ). Best regards.
    0
    Votes
    Google Translation
    Camille M
    25 April 2017|
    Answer Show all 5 answers
    Response from chrispenney2014 | Reviewed this property |
    Just ask at Reception for a kettle, cups and saucers. (They also have oil-filled radiators if there's an unseasonal cold snap!) A taxi from TFS is up to 100€ Many people buy a BONO VIA pre-pay bus card at the Airport and... More
    1
    Vote
    Cassie E
    24 March 2017|
    Answer Show all 5 answers
    Response from lesleycarroll2 | Reviewed this property |
    I was there Nov 2016 and I noticed that there were snacks available all day at the pool bar. It looked like sandwiches and fries etc. I never tried anything because I always had breakfast and was never hungry till teatime... More
    1
    Vote
    Room Tips
    "level 6 is restaurant level, level 4 is pool level and level 7 is reception"
    Read review
    "Ask for a room with balcony and ocean view."
    Read review
    "The reception staff are amazing and will help with any issues, if they possibly can"
    Read review
    "floors 6 and up offer good views."
    Read review
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