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Hotel Diamante Suites

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Traveller (512)
Room & Suite (298)
Dining (81)
Overview
Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$ 59 - US$ 144 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Diamante Puerto De La Cruz
,
Hotel Diamante Suites Puerto De La Cruz, Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Nearby
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Photos
Traveller (512)
Room & Suite (298)
Dining (81)
Pool & Beach (55)
Amenities (64)
Family and Play Areas (15)
Business Centre & Event Rooms (3)
Reviews (739)
Filter reviews
170 results
Traveller rating
25
57
56
17
15
Traveller type
Time of year
LanguageEnglish
More languages
25
57
56
17
15
Show reviews that mention
All reviewsmercury holidayssuite bathroomwestern edgenice pool barhalf boardthird weeksea viewlower roomsbig hillblack sand beacheswe arrived late at nightstayed here for one weeklovely hotelbig hotelat busy timeslovely weekplenty of sunbeds
FilterEnglish
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1 - 5 of 170 reviews
Reviewed yesterday via mobile

My wife and I are just back from 10 days at diamante suits. The experience was not good. The hotel seems to be aimed squarly at spanish clientel, and a number of the dining and bar staff are very rude and downright hostile towards anyone...More

Thank Rik H
Reviewed 2 days ago

As a general hotel this place is great but could they do better? Absolutely. Service: The service was great and the staff was always helpful. Rooms: The room was very clean and you asked for the daily cleaning the staff was on it and would...More

Thank Jason P
Reviewed 2 weeks ago via mobile

The hotel is very clean. Staff helpful but not too friendly. The lifeguards are good to talk to for information about the area. It's half way up a very step hill so if you want to explore the area you better be fit to get...More

Thank Sara S
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 1 week ago

Dear guest. We take note of your comments, and we thank you for your opinion. We hope you enjoyed your stay. Best regards.

Reviewed 2 weeks ago via mobile

I tend not to give negative comments when I go on holiday as it can be subjective on each individual plus I always like to find the positive in everything. This however is not what I expected as it had been advertised as a four...More

1  Thank cmort69
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 1 week ago

Dear guest. We regret that you have had this bad impression, regarding the pesonal of bars and restaurant. It is probably due more to a lack of understanding, since our staff is usually quite friendly to everyone. We apologize for what happened, and we will...More

Reviewed 2 weeks ago

I am an agent for the hotel, and here are my thoughts!! Some staff are very rude. Especially the main bar man (Victor) near reception. He said some very rude comments about English people to others at the bar in Spanish, then laughed at serving...More

3  Thank Flyer3815
Response from Ramon V, Community Manager at Hotel Diamante SuitesResponded 2 weeks ago

Dear guest. We ask for our sincere apologies for what happened. Rest assured that we will treat this issue with the utmost rigor, and we will take the appropriate measures so that this circumstance does not recur. However, the hotel management will hear about your...More

View more reviews
Questions & Answers
Ask a question
Kim L
1 July 2018|
Answer
Response from Jane D | Reviewed this property |
You need to get in touch with the hotel as I have only been a guest at this hotel. Sorry not to be more helpful.
0
Votes
firework-bang
2 June 2018|
Answer
Response from Jane D | Reviewed this property |
Hope you have the mountain view room..noisier but sun all day long...
0
Votes
busterfitz
22 May 2018|
Answer
Response from Jane D | Reviewed this property |
No sorry...
1
Vote
Room Tips
"ask for a room no where near the delivery entrances. You will be awake at 5am!"
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"EVEN numbered rooms for all-day sun. Bit more traffic noise than other side but MUCH warmer and superb views..."
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"A room facing the mountain has traffic noise but sun for most of the day,as sea view rooms have no sun."
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"Sea facing views are cool in winter months the mountain view side gets more sun and as a result is a lot..."
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