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Hotel Perla Tenerife

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Traveller (325)
Room & Suite (96)
Pool & Beach (56)
Overview
  • Excellent17%
  • Very good35%
  • Average26%
  • Poor9%
  • Terrible13%
Travellers talk about
“free bus”(26 reviews)
“an early riser”(3 reviews)
“wild chickens”(3 reviews)
AMENITIES
Public Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Poolside Bar
Multilingual Staff
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)
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330 results
Traveller rating
56
114
86
29
45
Traveller type
Time of year
LanguageEnglish
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56
114
86
29
45
Show reviews that mention
All reviewsfree busan early riserwild chickenswine by the bottleset meal timesresidential areasun terraceup hillall inclusive dealquiet holidayloro parqueall inclusive hotelchicken nuggetshotel is situatedthree starmin walksunbathing area
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1 - 5 of 330 reviews
Reviewed 2 days ago via mobile

Stayed at this hotel mid August and without doubt the worst hotel we have ever stayed at. Awful food, no air con, although a pathetic ceiling fan. Our balcony view was of a wall with shrubbery. No atmosphere in evenings, how this is rated 3...More

Thank Justinmichael
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded yesterday

Dear guest. We regret that you have been disappointed with our hotel. With regard to air conditioning, we are sure that in the travel documents that you have received, the description of the hotel clearly specifies that we do not have air con. However, we...More

Reviewed 5 days ago via mobile

My wife and I visited Perla hotel between 24 July-2nd August. Our first impression was that the staff were helpful, and wanted to make our stay comfortable. By the end of the stay, we had a terrible and unacceptable experience, because we noticed that our...More

Thank Michael D
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded yesterday

Dear guest. We have contacted the hotel reception, and there is no record of your complaint, and it is very rare, given that you assure that it has happened twice. If you wish, i invite you to contact us to clarify what happened. Friendly regards.

Reviewed 2 weeks ago via mobile

We stayed here for a week, all inclusive. As soon as we arrived there is a long walk down to the main reception. With suitcases this is not great as there is also a bridge to walk over as well. As the coaches/taxi cannot get...More

1  Thank Adrian B
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 1 week ago

Dear guest. We regret the inconveniences during your stay, and especially in regards to the comfort of the extra bed. We will take note of your complaint. On the other hand, we want to inform you that it was possible to request a kettle at...More

Reviewed 4 weeks ago

Week away with my partner. We wanted a cheap week away from the snow in England. This is a nice budget hotel. We weren’t happy with our room as right beside the entrance but we were moved when we complained. Room was basic but clean,...More

1  Thank Kathy S
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 4 weeks ago

Dear guest. Thanks for sharing your opinion and experience on Tripadvisor. We will take note of your comments, that will surely help us to analyze possible improvements. Thanks for your confidence, and best regards.

Reviewed 15 July 2018 via mobile

stayed in november 2018 it is a trek from the bus to the hotel but thats fine didnt bother us one bit the hotel itself was very clean tidy staff were polite only real downside was food . although good food the quality was not...More

Thank Paul O
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 16 July 2018

Dear guest. Thanks for sharing your opinion on Tripadvisor. We are glad you had a pleasant time in our hotel, and would be happy to welcome you again on your next visit to Puerto de la Cruz. Best regards.

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Shuttle Bus Service
Breakfast included
Multilingual Staff
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 43 - US$ 88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 43 - US$ 88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (325)
Room & Suite (96)
Pool & Beach (56)
Dining (39)
Amenities (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
sniffer474
3 July 2018|
AnswerShow all 2 answers
Response from Matt B | Reviewed this property |
I've stayed in a couple of different parts of the hotel and didn't have a problem. Tbe cockerals that are mentioned in some reviews may actually be gone now as I didn't see or hear them at all in May
1
Vote
cynvidgen
23 May 2018|
AnswerShow all 4 answers
Response from Gillian J | Reviewed this property |
They serve diet cola and diet lemonade
1
Vote
682patricia
6 January 2018|
AnswerShow all 4 answers
Response from Breadnjam53 | Reviewed this property |
We did quite a few walks to the beaches and found that they got shorter the more we tried. Puerta de la Cruz about 20 minutes at most and the others shorter. Lovely strolls along the shoreline.
1
Vote
Room Tips
"Don't bother choosing any room"
shirley19402017
2 million years ago
Read review
"located on the ground floor due to a disabled travel in our party. Good view from patio on right hand row..."
markr4932017
2 million years ago
Read review
"floor 4 was very quiet with a great view of the hotel gardens."
debbiel946
2 million years ago
Read review
"get a room at the back entrance 3rd floor and upwards"
bigmark16
2 million years ago
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