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Puerto Resort by Blue Sea

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785 Reviews from our TripAdvisor Community

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There are newer reviews for Puerto Resort by Blue Sea
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Showing 400: English reviews
Colchester, United Kingdom
Reviewed 17 February 2017

Weather was warm but not hot a little rain one morning. hotel clean nice pools but to cold to go in. Clean Hotel but dated, went to hire towels the first day but they had not had towel back to had to go and buy two. Staff friendly breakfast was good but dinner a little bit disappointing. radio in room...

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Helpful?
Thank Tina407
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs.Tina407, Thank your very much for your comments. The Canarife Hotel has indoor pool. The room hasn´t got radio. Air condition didn´t work when the balcony door is open. Safe is not free and you don´t need to buy towels for the pool because you can order in reception. We hope to wellcome you again in our hotel. Best...

Dublin, Ireland
Reviewed 27 January 2017

I travelled with my family and found the twin room generous for the four of us. The cleaner kept our room very well maintained. They changed our bedding and towels everyday. Puerto resort is a sister hotel of the Blue Sea. You can access all other sister hotels located across the road from each other. 3 hotels in total. The...

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Helpful?
2Thank singhsanjay653
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Singhsanjay653, We are very pleased to know that you have enjoyed a good holiday with us. Your comments will be transmitted to all our staff. Best regards

Reviewed 18 January 2017

I traveled with my partner and found the room generous for the two of us. The cleaner kept our room well maintained and changed our bedding and towels everyday. Puerto resort is a sister hotel of the Blue Sea. You can access all other sister hotels located across the road from each other. 3 hotels in total. The food is...

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Helpful?
1Thank Charlie2504
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr.Charlie2504, We are very pleased to know that you have enjoyed a good holiday and that the treatment you have received of our staff have been to your liking. Your comments will be transmitted to all our staff. Kind regards

Cambridge, United Kingdom
Reviewed 11 January 2017

My room was so small and was nothing like the photos. It was a good job I was travelling on my own as no room from bottom of bed to writing desk. Tv was defo outdated. Short walk to centre of Puerto de la Cruz!! 230 steps to get to the centre.The hotel is actually in Le plaz

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Helpful?
Thank Schaultz
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs. Schaultz, The hotel is only 1,5km away from the centre and is on a 15 minute walking distance to the shops and the beach, the hotel also offers a complementary shuttle for your total comfort. Let us please explain, that we have offered you the same category of the room that you have booked. Our guest has the...

Florence, Italy
Reviewed 29 December 2016

Cons - wifi is not free except in the hall ( 6 euro /day otherwise) and not very fast in the hal, barely working if too many customers use it. A free shuttle connects at certain hour to the center of town and the promenade along the sea, coming back uphill may be tiresome ( but a taxi will get...

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Helpful?
Thank gille45_12
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Gille45_12, It is a pleasure to know that you have enjoyed your vacation in the hotel and the variety of the food has been to your liking. We are sorry for the problems you've had with the connection to the internet. We hope to wellcome you soon. Kind regards.

Reviewed 5 November 2016 via mobile

The hotel itself is very dated but extremely clean. Our room was huge with beautiful views over the Mountains. The staff were friendly and helpful, nothing was too much trouble and we had a couple of issues on arrival that were sorted instantly with no hassle. The all-inclusive is standard, plenty of choice for those that are willing to try...

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Helpful?
2Thank Glesy
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Glesy, We are truly pleased that you have enjoyed with us and the beautiful views over the Mountais and the friendly staff met your expectations. We hope to welcome you in the near future. Best regards.

Middlesbrough
Reviewed 3 November 2016 via mobile

Just got back from a weeks all inclusive holiday. The hotel is very dated and needs to be modenised. Our room was large and had a great view over the pools and the volcano but it felt like I was in my grans front room. The food was what you'd expect from a Spanish all inclusive hotel so is the...

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Helpful?
Thank Reaper_mos
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Reaper_mos, The hotel is only 1,5km away from the centre and is on a 15 minute walking distance to the shops and the beach, the hotel also offers a complementary shuttle for your total comfort. We do constant maintenance always trying to improve our facilities as well as our rooms to keep the standards of quality of a 4...

Reviewed 1 November 2016 via mobile

We have just returned from a week in this hotel. Found the staff very helpful. Rooms cleaned daily. Our room was large. The only criticism was there was no extractor fan in the bathroom. Views from room were outstanding. Food a little monotonous but we always ate well. For what we paid I feel we had a good value holiday....

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Helpful?
Thank aliloujo
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Aliloujo, We are truly pleased that you have enjoyed with us and also the room met your expectations. We hope to have you back in the near future. Best regards.

Glasgow, United Kingdom
Reviewed 27 October 2016

hi there, i am a chef, and i work in the trade for 30 + years so i know what i talking about! this hotel is a little bit dated, but if you just go here to sleep and spend your time somewhere else it is perfect for you! ours room is was cleaned on daily basis so 5 star...

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Helpful?
Thank 69Lewis
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr. 69Lewis, We would like to apologise for any inconvenience you may have endured during your stay and we are truly sorry that our service did not meet your expectations as we always work aiming towards the customer's satisfaction. We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel....

Reviewed 19 October 2016 via mobile

Stayed here for a week with a group of 11 people, we stayed in the canariefe hotel. The hotel was very clean but was quite dated and the beds were the like sleeping on a plank of wood. Pool area was nice and also very clean. Staff seemed to be friendly and helpful. The food is not for everyone, the...

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Helpful?
Thank Calli F
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Calli F, We are delighted to hear that you enjoyed the pool area and with our helpful staff service. We would like to apologise for any inconvenience you may have endured during your stay with us. Please be aware that customers’ comments are of great value to improve the quality of the services offered by our company and therefore,...

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Amenities (68)
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Canarife Building Double Standard Room (46)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel Blue Sea Puerto Resort is located on the island of Tenerife, the largest of the Canaries. Visitors can enjoy the beautiful black sand beaches like Playa Garden or the fabulous selection of parks, museums and historical monuments. It is essential to visit the leisure complex Martianez Lagos, created by the artist Cesar Manrique in Puerto de la Cruz during any stay. The Hotel is located in a residential neighborhood near the beach. This location is perfect for enjoying all the activities of the island and the subtropical gardens that surround the resort are a great way to relax after a day of hiking or beach sports. The rooms are designed and equipped to make your stay as pleasant as possible. All rooms have a separate bathroom, air conditioning, balcony or terrace and a safe. There is also a mini bar (extra charge). With regards to services, the Blue Sea Puerto Resort also has an outdoor swimming pool, pool bar, health club and tennis courts. ... more   less 

Additional Information about Puerto Resort by Blue Sea

Address: Calle Acevino 8, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Hotasa Puerto Resort Bonanza Canarife Palace)
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 3,501 - ₹ 7,779 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Puerto Resort by Blue Sea 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Blue Sea Puerto Puerto De La Cruz
Hotasa Puerto De La Cruz
Puerto Resort By Blue Sea Puerto De La Cruz, Tenerife
Hotel Style:
#5 Spa Hotel in Puerto de la Cruz
#24 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Puerto Resort by Blue Sea staff and other travellers.
52 questions
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Questions? Get answers from Puerto Resort by Blue Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interpalace will give you sea views, whilst Canarife and Bonanza won't. take a iron too.”
bushran2017, 25 Mar 2017 | Read review
“To be on the fourth floor away from the loud noises of people below”
MichelleCobhIreland, 5 Mar 2017 | Read review
“Toward the ocean and El Teide mountain”
JoPil, 28 Feb 2017 | Read review
“recommend pool facing for good view”
singhsanjay653, 27 Jan 2017 | Read review
“A room in the Bonanza Palace, this part of the hotel is away from the entertainment area and guarantees you a quiet night sleep”
Charlie2504, 18 Jan 2017 | Read review
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