We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Masaru Apartments

CancelonUS$ 51*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 51*
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Masaru Apartments
Masaru Apartments
Panoramas (7)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

422 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 96: English reviews
Start your review of Masaru Apartments
 Click to rate
Tampere, Finland
Reviewed 17 April 2017

We spent a week in a room on fourth floor & view to the pool. The hotel is worn out but clean. The staff was very friendly though they spoke only few words of English. Best part of the hotel is the big pool with lots of sun! The view up the volcano was nice too. Worst part was the...

2Thank Outi_FI
Croydon, United Kingdom
Reviewed 14 April 2017 via mobile

We went self catering and thought our apartment was perfectly sufficient for our needs, clean and the staff were very helpful and friendly. Best bit was they had a bath/shower rather than just a shower. The view of the mountains from the balcony was gorgeous and the area was extremely quiet at night. There a few restaurants and shops around...

1Thank TiznRick
Sheffield, United Kingdom
Reviewed 13 April 2017

My wife and I were only here for four nights and had the "bed and breakfast" deal. It was good value for money, the packed restaurant was proof of that. The amenities were very good, with great entertainment on each night. The room was good, had all of the basics. The staff were brilliant.

Thank Donald B
Helsinki, Finland
Reviewed 5 April 2017 via mobile

Easy, nicely working apartementos hotel. Rooms are a little bit old, but clean and quite big. Nice pool area, also own pool for children. Lifeguard during pool time. Bar nearby pool, all drinks you might need and also some food, snacks and ice cream. All tasted good. Very friendly personal, allways willing to help. Car renting possibility is a bonus

Thank Kitty-Katti
Kangasala, Finland
Reviewed 28 March 2017

We stayed at the Masaru for a week. Nothing to complain about, everything worked fine. We had a room (a studio) on the second floor, the view was to the mountains. The breakfast was very good, all kind of choices.. We dined outside so I have no comment on the dinner. The room had a little kitchenette with a little...

1Thank maippi71
Chester, United Kingdom
Reviewed 24 March 2017

Room was fine, hotel was fine, Pool was excellent sunbeds/mattresses and towels ,People still running out at 9am to get best specks (still makes me laugh)bar people were excellent....But sorry need to do something about entertainment ! had first drink every night and left. Area around hotel was fine until went looking for English Football all bars showing German Football

Thank garyando
Reviewed 12 March 2017 via mobile

It's a oxymoron of a hotel the place is clean in fact spotless - even wiping down the real plants leaves honest! The hotel is being renewed - new carpets, suites etc but in the style of 1985 again honestly. The staff is again a mixture the majority where really nice and friendly but a few were so dismissive it...

Thank Logical1966
Kaarina, Finland
Reviewed 9 March 2017

We spent just one week Masaru. The magnificent swimming pool and the comfortably warm water (a rarity in Puerto de la Cruz has a heated pool). Magnificent views towards the mountain. Terrible sound insulation. The neighbor's voices came to our room. Keeping the balcony door open during the night, became background sounds and keep the television quietly open, felt better,...

Thank lovelyus4you
Strommen, Norway
Reviewed 5 March 2017

VERY "tired" hotel!! It needs redecoration and a upgrade of the entire hotel!! The beds was hard, espesialy the extra bed! The covers in the beds was "not-inviting" All round the staff was great, but a litle "old-fashion" in the reseption.

Thank Jordmora
Crawley, United Kingdom
Reviewed 28 February 2017

I would like to say a very big thank you to all the staff at Masaru Apartments, we spent 6 nights here on our family holiday and was in Room 149. Not only is the hotel facilities great. The staff made our stay, the lady who works in the bar at night is so friendly and never stops smiling, the...

Thank sky-walker8707

421 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (234)
Hotel & Grounds (30)
View from Room (32)
Pool/Beach Area (34)
Room/Suite (52)
Bathroom (20)
Dining (1)
Business Centre/Function Rooms (1)
Family/Play Areas (1)
Videos (1)
Other (62)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (187)
Amenities (5)
Apartment (56)
Pool (32)
Dining (21)
Studio (37)
The Hotel (36)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Puerto de la Cruz hotels
0.5 km away
Apartamentos Casablanca
Apartamentos Casablanca
#4 of 80 in Puerto de la Cruz
1,714 reviews
0.8 km away
Parque Vacacional Eden
Parque Vacacional Eden
#7 of 80 in Puerto de la Cruz
535 reviews
0.5 km away
Apartamentos Alta
Apartamentos Alta
#31 of 80 in Puerto de la Cruz
210 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Hotel RF Astoria
Hotel RF Astoria
#29 of 80 in Puerto de la Cruz
224 reviews
0.1 km away
smartline Teide Mar
smartline Teide Mar
#48 of 80 in Puerto de la Cruz
304 reviews
0.8 km away
Apartamentos RF Bambi
Apartamentos RF Bambi
#36 of 80 in Puerto de la Cruz
196 reviews
Show Prices
Show Prices
Show Prices


  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Set in the residential area of La Paz, next to the Botanical Gardens, with views over the Orotava Valley, Mt. Teide and the sea, and just a 10 minute walk from the centre of town, the Lago Martianez swimming pools and the beach. It is a tourist complex built in 1974 and totally refurbished between 2001 and 2004. It holds the “Tourist Quality Q” awarded by the Spanish Tourist Quality Institute and it consists of over 240 units between apartments and studio apartments. ... more   less 

Additional Information about Masaru Apartments

Address: Calle Robles 2, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 2,584 - ₹ 5,943 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Masaru Apartments 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotwire, Priceline, Cancelon and TripOnline SA so you can book your Masaru Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Masaru Apartments Hotel Puerto De La Cruz
Masaru Apartments Puerto De La Cruz, Tenerife
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Masaru Apartments staff and other travellers.
18 questions
Ask a question

See all questions (18)

Questions? Get answers from Masaru Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the pool area.”
  • The lounge area.
132donaldb, 13 Apr 2017 | Read review
“Take your own duvet covers by.”
lovelyus4you, 9 Mar 2017 | Read review
“all rooms are either studio style or one bedroom sea view or pool and gardens”
I825URtonyc, 8 Jan 2017 | Read review
“Quieter on the entrance side, and higher than second floor.”
sigfro, 21 Dec 2016 | Read review
“Rooms facing the pool and hotel garden are quiter.”
banicek, 24 Nov 2016 | Read review
5 of 5
US$ 51* /night
View Deal
View all 5 deals
Prices are for 1 room, 2 adults
Change dates