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diverhotel Tenerife Spa & Garden

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1,079 Reviews from our TripAdvisor Community

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There are newer reviews for diverhotel Tenerife Spa & Garden
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Showing 241: English reviews
Birmingham, United Kingdom
Reviewed 8 January 2017 via mobile

This hotel promotes itself as a 4 star but bear in mind hotels in the canaries do not match what you would get in the uk. The hotel itself was clean although a bit tired with worn furniture and cheap plastic seats around the pool. The rooms were spacious with two single beds rather than a double and a bath...

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2Thank David F
P-Stor, Gerente at diverhotel Tenerife Spa & Garden, responded to this review

Dear guest, Thank you very much for sharing your experience. Only through the comments of our guests, we are able to know about their experiences. About the buffet food, every meal (breakfast, lunch and dinner) is supervised by the Head Chef, and the menus are consistent throughout the hotel chain. “Diver” menus have meat and fish dishes daily, plus meat...

Reviewed 6 January 2017 via mobile

Beautiful views. Great food. Good pool. The staff were friendly and the lifeguards are very alert. The entertainment is brilliant for kids, My daughter loved it. Also you get proper beer in a pint glass. We are going back this year.

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Thank rorinio
P-Stor, Gerente at diverhotel Tenerife Spa & Garden, responded to this review

Dear guest, We thank you for your kind words. We are very happy that your stay was as pleasant as you indicated. We would be pleased to welcome you soon at our hotel. Regards, M ª Carmen Diaz General Manager

Reviewed 26 December 2016 via mobile

I really don't know what all these people with bad reviews talking about... The food is lovely there's something for everyone loads fish chicken pork veal chips. My kids loved the crepes with chocolate. Fried egg bacon toast every morning.. the entertainment is fantastic at night for children the girl.suki really is fantastic and during day games in pool, there's...

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1Thank kyra2404
P-Stor, Gerente at diverhotel Tenerife Spa & Garden, responded to this review

Dear guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are at your full disposal and hope that you return really soon to Diverhotel Tenerife Spa...

Reviewed 6 December 2016 via mobile

Hotel was located well for us, nice and quiet area and 45 min walk to seafront all downhill so a stiff walk back Probably a bit too quiet if anything with a lot of older guests and mostly German guests not that that was any issue Pool is beautiful and bars were very pleasant Restaurant was not to our liking,...

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Thank Kev007stokes
Reviewed 22 November 2016

Flying in to south airport transfer took around 80 minutes. First sight of hotel was promising as it looked clean and modern. Greeted warmly by receptionist and checking in was quick and easy. Room on first floor was clean, spacious and had plenty of storage. No tea/coffee making facilities and use of the in-wardrobe safe was I felt very high...

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3Thank Dave W
Birmingham
Reviewed 21 November 2016 via mobile

We liked the look of this hotel quite area nice walk to the beach but unfortunately it was 30 minutes up a very steep hill back to hotel or €5 in cab which wasn't too bad. Ok let start with breakfast if you don't eat meat forget about it have fried egg because they cook the egg and bacon together...

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1Thank ming24
Reviewed 13 November 2016 via mobile

Just spent 10 days here. 3-13 Nov. Found this to be a lovely hotel, read reviews complaining about it. It's in a quiet location, and will suit couples, single travellers, it's a 10-15 min walk to sea, and hilly. The rooms are adequate, and clean, in fact the hotel is very clean, a little dated but ok. The food is...

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Thank Paul B
uk
Reviewed 3 November 2016

The themed rooms were decorated to a high standard with bunk beds for the children, the pool and dining area are very inviting and well maintained. The location of the hotel is not great, very hilly to walk back to the hotel, takes about 30 minutes to reach any kind of town or beach. The food choice was varied and...

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Thank Shereene C
Oxford, United Kingdom
Reviewed 1 November 2016 via mobile

Very nice and clean hotel. Fantastic food! Staff helpful! Pool area with jacuzzi :) and lovely garden around! 20 min walk to the beach and shop centre. By car maybe 5 min. My best holiday. I definitely recommend that hotel!

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Thank 714justynaj
Southern Wales, United Kingdom
Reviewed 1 November 2016

Lovely hotel with friendly staff. Great selection of all inclusive drinks, However the food is more catered towards the European traveller. Not a lot of British food on offer which for myself and my Son was fine but for the picky eater like my Niece there was a very limited menu. Entertainment was all in Spanish or German. We were...

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2Thank Carly1907

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
diverhotel Tenerife Spa & Garden is located in a quiet and luxurious residential area of Puerto de la Cruz, very close to the Botanical Gardens and 2 miles from the artificial lake and swimming pools at the Martiánez complex. It is surrounded by a spectacular tropical garden of 3.7 acres and it offers stunning views of the Teide, the Orotava Valley and the ocean. ... more   less 

Additional Information about diverhotel Tenerife Spa & Garden

Address: Calle Guerrero, 14 | Urbanizacion El Durazno, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Playacanaria Spa Hotel)
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 4,587 - ₹ 12,858 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — diverhotel Tenerife Spa & Garden 4*
Number of rooms: 248
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Also Known As:
Playacanaria Hotel Puerto De La Cruz
Hotel Playacanaria
Diverhotel Tenerife Spa & Garden Puerto De La Cruz
Hotel Style:
#4 Spa Hotel in Puerto de la Cruz
#18 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from diverhotel Tenerife Spa & Garden staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Learn Spanish, get earplugs for noise at night”
  • When i tried to put this back in the wall I received an electric shock
E8586MLpaulj, 20 Apr 2017 | Read review
“People from upper floors were using our terrace as an ash tray. These were the themed childrens rooms so be aware.”
EugeneB974, 21 Mar 2017 | Read review
“Mainly twins, confirm with hotel if you require double”
931lisap, 9 Mar 2017 | Read review
“Best view, good facilities”
KavehB, 15 Feb 2017 | Read review
“Request a room with view of Mount Teide. Poolside rooms have built in Jacuzzis and a patio leading out onto the pool.”
Carly1907, 1 Nov 2016 | Read review
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