We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

La Carabela Apartments

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
La Carabela Apartments
La Carabela Apartments
Panoramas (6)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

216 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 81: English reviews
Start your review of La Carabela Apartments
 Click to rate
Norfolk, United Kingdom
Reviewed 3 weeks ago via mobile

Just back from a weeks stay at la carabela. Apartments spread over two blocks. The newer block overlooks the covered pool, go up two flights of stairs behind reception to access this pool. The other block is older and at the end of the corridor is the outdoor pool. On arrival we were allocated a room on the lower floor...

 Report
Helpful?
1Thank kasavon
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We are very happy that your experience has been satisfactory. Comments like this help us continue our improvement process. We hope to see you soon Yours sincerely,

Reviewed 4 weeks ago via mobile

Apartmens are great,then have everything you need.kitchen has all the appliences.two nice posla.staff was great they told us everything we need.we had breakfeast its open buffet with lot of diferent food.

 Report
Helpful?
Thank Branimir R
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We are very happy that your experience has been satisfactory. Comments like this help us continue our improvement process. We hope to see you soon Yours sincerely,

Castleford, United Kingdom
Reviewed 21 January 2017

well just come back from tenerife on thursday stayed at la carabela apartments wifi is a load off garbage very very basic to say the least to say that i paid £333 for two off us self catering no kettle had to use a pan reception staff sometimes rude and did,nt want to know sort changed by the waiter not...

 Report
Helpful?
Thank Carol B
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. The problem of wifi has already been solved since we have installed optical fiber for our customers. We take note of your comments to continue our improvement process. Yours sincerely,

Reviewed 17 January 2017 via mobile

I am here at la carabella hotel with my two children. I read the reviews before coming , I just needed a cheap stay. The room is ok, 3 single beds which we made in to one! Shower is fine-hot water runs nice There is no kettle or toaster , but we asked at reception and they brought them to...

 Report
Helpful?
Thank abitay7
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your comments. We are very happy that your stay is satisfactory. Our staff is there to improve things so any need can be addressed to them without problem. Yours sincerely,

Reviewed 14 January 2017 via mobile

Very disappointed, 2 weeks into our 12 week stay,reception staff not helpfull, WiFi crap, I suggest you take free wifi off your list of things that might attract people to come to your hotel,we are staying at the front of the hotel, it is very noisy ,automatic doors opening and closing all hours day and night, noise from reception/ bar...

 Report
Helpful?
Thank Jeff H
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. Regarding the wifi the company supplier is doing improvement in the zone to improve the speed. We take note of the rest of your observations to continue our improvement process. Yours sincerely,

Desborough, United Kingdom
Reviewed 7 January 2017

The receptionist were not helpful or friendly. Although I had previously read about this, so went prepared and simply asked questions upon arrival, as I knew they weren't likely to tell us anything... like the fact that there are 2 pools, or where they are, you have to pay a 10euro deposit for a remote for the TV, you can...

 Report
Helpful?
Thank liamcrs
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We are very sorry that your experience was not what you wanted. We take note of your comments to continue with our improvement process that will make your stay a satisfactory experience. Yours sincerely,

england
Reviewed 28 December 2016

The apartments are in the la paz area of Puerta De La Cruz. There are a number if bars and restaurants very close, however the main tourists in the area are German and that is what is catered for. The main town centre is a long walk down a very,very steep hill. You cannot get a bus but taxis are...

 Report
Helpful?
Thank phensicEngland
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We indicate that if there is a bus service to 20 meters of our apartments that go to the center. We take note of your comments to continue our improvement process. Yours sincerely,

Penkridge, United Kingdom
Reviewed 22 December 2016 via mobile

My boyfriend and I stayed in this hotel a week ago. We never write reviews but we just felt so annoyed by the end of the holiday we wanted to warn everyone else and let people know what to expect. I'll start with a positive... the food is amazing! Fresh salad and freshly cooked meat everyday with potatoes for lunch...

 Report
Helpful?
Thank amyelizabethxo
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback We are sorry for the facts that you comment on. We will analyze the points of your observations so that it does not happen again. As for the € 10 of the TV, a deposit is charged for the remote control that is returned at the exit. We are improving the Wi-Fi since our distributor has...

Durham, United Kingdom
Reviewed 13 December 2016

The first night we arrived and checked in - the receptionist was helpful. She gave us our room card and some wifi passes (which unfortunately never worked). The bedroom area in our room wasn't too bad, as this was cleaned daily but the pillows (if you could even call them that) were really awful it was like resting your head...

 Report
Helpful?
1Thank JLH1994
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Thanks for your feedback. We take note of your comments about the bathroom but we are doing improvement processes to satisfy our customers. Yours sincerely,

Leven, United Kingdom
Reviewed 24 November 2016

First night we arrived was great, bedroom had 2 single beds though. Tried to make a coffee but an hour later the pot of water still hadn't boiled. (cooker useless) The bathroom sink had a crack in it and the plug didnt fit. Hot water was a hit or miss.Staff were very unhelpful. Wifi stopped working after 3 days. On...

 Report
Helpful?
Thank 197gibsons
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Dear Customer We regret that your experience was not satisfactory. We take our cleaning protocols very seriously so we will analyze your case. We would like you to contact us to find out which room you stayed in. reservas@grupopezazul.es We apologize for the inconvenience. Best Regards

249 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (118)
Viewed
Hotel & Grounds (25)
Viewed
View from Room (9)
Viewed
Room/Suite (17)
Viewed
Bathroom (6)
Viewed
Dining (8)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (1)
Viewed
Other (43)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (131)
Viewed
Indoor Pool (22)
Viewed
Pool (9)
Viewed
Dining (13)
Viewed
Standard Studio (40)
Viewed
The Hotel (47)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puerto de la Cruz hotels
0.3 km away
Apartments Pez Azul
Apartments Pez Azul
#54 of 80 in Puerto de la Cruz
312 reviews
0.6 km away
Casa del Sol
Casa del Sol
#59 of 80 in Puerto de la Cruz
116 reviews
1.2 km away
Park Plaza Apartments
Park Plaza Apartments
#55 of 80 in Puerto de la Cruz
121 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Aparthotel Tropical
Aparthotel Tropical
#70 of 80 in Puerto de la Cruz
77 reviews
1.4 km away
Apartamentos Be Smart Florida Plaza
Apartamentos Be Smart Florida Pl...
#53 of 80 in Puerto de la Cruz
425 reviews
1.7 km away
Apartamentos Teneguia
Apartamentos Teneguia
#41 of 80 in Puerto de la Cruz
140 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service

Additional Information about La Carabela Apartments

Address: Carretera del Botanico s/n | Calle Richard J Yeoward 3, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 1,671 - ₹ 13,504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Carabela Apartments 3*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Priceline so you can book your La Carabela Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Carabela Apartments Hotel Puerto De La Cruz
La Carabela Apartments Puerto De La Cruz, Tenerife
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from La Carabela Apartments staff and other travellers.
18 questions
Ask a question

See all questions (18)

Questions? Get answers from La Carabela Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in 308 really quiet”
 of 5 bubbles 8carolb, 21 Jan 2017 | Read review
“There are son basement rooms. Best to be avoided.”
 of 5 bubbles phensicEngland, 28 Dec 2016 | Read review
“Try not to be put on the ground floor near the main entrance as it's very noisy.”
 of 5 bubbles JLH1994, 13 Dec 2016 | Read review
“all rooms are the same”
 of 5 bubbles 940radup, 19 Nov 2016 | Read review
“dontbook here”
 of 5 bubbles 786pammid, 13 Nov 2016 | Read review
5 of 5