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H10 Tenerife Playa

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H10 Tenerife Playa
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1,495 Reviews from our TripAdvisor Community

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Showing 865: English reviews
Troon, United Kingdom
Reviewed 6 days ago NEW

Loved everything about this Hotel. The location was Fantastic and the food was very good. Our room was a bit dated but its obvious the hotel is getting a makeover with some areas of the hotel looking very modern and newly refurbished. We will be going back this December as we had a fab holiday at the Tenerife Playa and...

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3Thank JUL3619
Galway, Ireland
Reviewed 1 week ago

Stayed here twice - both at Christmas time. Staff really very friendly and helpful. Hotel very clean and rooms are a good size. Most rooms have balconies with sea or pool views. The hotel is in a superb location on the "beach" at one end of the promenade in the town of Puerta de la Cruz. Big surf crashes on...

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3Thank cpobyrne
Hull Yorkshire
Reviewed 2 weeks ago

This is not what we call a 4* hotel! The only good thing I can say about this hotel is the maids do a good job at cleaning the rooms. The hotel web site makes it look like the lido is part of the hotel don't be fooled it's not! It's very close to the hotel and costs €5 each+...

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5Thank Victoria_L24
Cheshire, United Kingdom
Reviewed 2 weeks ago

Annual return in early December to this fantastic hotel. Staff are so welcoming, standards are as high as ever, food excellent weather was just fab. I requested my favorite room in advance which I got, as I did wine and chocolates as it was my birthday, we really were looked after well.

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3Thank Paul B
Telford, United Kingdom
Reviewed 2 weeks ago

My wife and I stayed at this hotel the 1st week of December, we had only booked a standard room and were very pleasantly surprised to find we had been given a junior suite. The room was comfortable though a little bit dated, there is a small charge for using the minibar as a fridge and some additional lighting would...

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3Thank Adrian_Te4lford
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for the good comments you wrote about our hotel on TripAdvisor. We are so glad to hear that you enjoyed our location, our staff and the restaurant aswell as our pool area. We really appreciate this detailed description which will help future travellers. We have taken note of the little inconvenience in order to improve. It...

Blackpool, United Kingdom
Reviewed 3 weeks ago

Very disappointed with this hotel. Looks lovely on the website but don't be fooled First the positive- Pleasant welcome on arrival with glass of cava and luggage taken up to room. Well situated hotel on the beachfront and near the Lido. Attractive pool area and ample sun lounges. In the main staff were very friendly and helpful (the exception being...

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3Thank cofitraveller
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. We truly value the opinions of our guests and we apologize that we did not meet your expectations. With the Best Regards, The Management.

Letchworth, United Kingdom
Reviewed 3 weeks ago

In November it was our 2nd stay at this hotel.we found it to be a great location.staff were very helpful and pleasant. Rooms were very clean and comfortable. Only set back we would say is the food. This being recycled daily but it is edible.if you are fussy about food , you won't like it. Also transfer to hotel was...

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3Thank Vedat and Linda S
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for have taken the time to write your review about our hotel on TripAdvisor. We are pleased that you enjoyed your stay with us. Your opinion is of great value therefore we take note of the points you commented in order to improve. We would be more than pleased to welcome you again! With the Best...

Boston, United Kingdom
Reviewed 4 weeks ago

worst hotel I have been to in Tenerife, the older staff did not want to serve fully inclusive guests, food looked very reheated, as the dishes seemed to be the same a few days later, many spanish type meals. salad bar good, also the drink package was excellent. Food in the pool bar only fit for the bin, same menu...

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4Thank smithfred445
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for have taken the time to review our hotel on TripAdvisor. We truly value the opinions of our guests and we apologize that we did not meet your expectations. With the Best Regards, The Management.

Mansfield, United Kingdom
Reviewed 4 weeks ago

A large, modern, ideally suited beach front hotel close to amenities. We stayed in December and found the hotel filled with the older generation, with entertainment accordingly. Breakfasts were the typical buffet style with a large selection of hot and cold foods. Staff were attentive and polite to all guests At dinner the food was well presented and warm though...

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1Thank rebecca t
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Also we are glad to hear that you were pleased with our wonderful location and our staff. Regarding the points you mentioned we have taken note to improve day by day! Although we didn´t convince you totally this time, we would be more than pleased if you would visit us again...

Lanark, United Kingdom
Reviewed 8 December 2016

It has been 9 years since we stayed at this hotel and it has been updated and modernised to a high standard. We upgraded to a Privilege Suite and if you can afford it would recommend it. The room was spacious and had an excellent view and you are entitled to a lot of privileges throughout the hotel including a...

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Thank janrobone
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guest, Thank you for your review of your stay in our hotel on TripAdvisor! We are pleased to know that you enjoyed your room, the restaurant, the staff and the location. We also took note of the mentioned points in order to improve every day! It will be a real pleasure to welcome you again in our hotel! With...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 5,256 - ₹ 11,673 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Tenerife Playa 4*
Number of rooms: 339
Reservation Options:
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Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz
Hotel Style:
#5 Family Hotel in Puerto de la Cruz
#8 Luxury Hotel in Puerto de la Cruz
#8 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from H10 Tenerife Playa staff and other travellers.
134 questions
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Questions? Get answers from H10 Tenerife Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views from the top few floors that face the sea”
 of 5 bubbles cpobyrne, 10 Jan 2017 | Read review
“Join the H10 club”
 of 5 bubbles O4840GHpaulb, 30 Dec 2016 | Read review
“In winter Pool view rooms with balcony get the most sun.”
 of 5 bubbles Adrian_Te4lford, 29 Dec 2016 | Read review
“great beach front location,”
 of 5 bubbles rebeccat238, 16 Dec 2016 | Read review
“If you like the sun request a room overlooking the pool. The sea views are beautiful but get no sun.”
 of 5 bubbles janrobone, 8 Dec 2016 | Read review
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