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    Hotel Puerto Palace

    C/. Dr. Celestino Cobiella Zaera, 38400 Puerto de la Cruz, Tenerife, Spain
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    7/8/2017 8/8/2017
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    US$ 131
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    Traveller (519)
    Room & Suite (255)
    Pool & Beach (121)
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    Overview
    • Excellent25%
    • Very good55%
    • Average15%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “town centre” (12 reviews)
    “pool area” (14 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    4Dreams Hotel
    365 reviews
    #18 of 80 hotels in Puerto de la Cruz
     
    H10 Tenerife Playa
    1,665 reviews
    #9 of 80 hotels in Puerto de la Cruz
     
    Sol Costa Atlantis
    1,762 reviews
    #11 of 80 hotels in Puerto de la Cruz
     
    Hotel Botanico & The Oriental Spa Garden
    1,596 reviews
    #2 of 80 hotels in Puerto de la Cruz
     
    Rooms
    7 Aug8 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (795)
    Traveller rating
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    1 - 5 of 160 reviews

    Reviewed 1 week ago via mobile

    If youre not white or spanish be prepare that alot of them will be eyeing you. Everytime you enter for breakfast or dinner. (As we had half board). The reason i say its not for young and singles people is because there mostly old white...More

    1  Thank Ester K
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 4 days ago

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed 4 weeks ago

    A bit tired in places but generally well maintained. Good pool areas but where did every one go each day? Lots of people at breakfast but pools and communal areas virtually empty! Food only average but we certainly took advantage of excellent 2 for 1...More

    Thank Pilbeam
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 2 weeks ago

    Dear Clients, First of all, I would like to thank you very much for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed 5 June 2017

    Me and my mum visited the Puerto Palace hotel 3 weeks ago. It was an amazing vacation. Although we had to change the room because the first one (no. 219) was above the kitchen. The smell was horrible. Otherwise the room was very nice, clean...More

    Thank itsnoemis
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 8 June 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed 27 May 2017 via mobile

    Hotel ok, restaurant can be but food is too boring, every day almost the same food. If you booked with all day food, you have to pay even for water !!! Pools are nice, but water is cold. 90% of guests are from Germany.

    Thank Piotrul
    Reviewed 6 May 2017 via mobile

    Booked for two nights so we could spend two days in Puerto we la Cruz during our two week honeymoon where we were based in Los Cristianos. It's a short walk up the hill but we don't mind the walks and taxis are only around...More

    2  Thank Wigguru
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 15 May 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so wew are very pleased to know that we have satisfied...More

    4Dreams Hotel
    365 reviews
    #18 of 80 hotels in Puerto de la Cruz
     
    H10 Tenerife Playa
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    Sol Costa Atlantis
    1,762 reviews
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    Hotel Botanico & The Oriental Spa Garden
    1,596 reviews
    #2 of 80 hotels in Puerto de la Cruz
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Room Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 67 - US$ 90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Puerto de la Cruz
    • #10 Family Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 290
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, ACCOR, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Hotel Puerto Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Puerto Palace De La Cruz ,
    • Hotel Puerto Palace Puerto De La Cruz, Tenerife
    Add Photo Photos
    Traveller (519)
    Room & Suite (255)
    Pool & Beach (121)
    Dining (48)
    Hotel & Grounds (379)
    Bathroom (16)
    Family and Play Areas (13)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Gillian S
    15 July 2017|
    Answer
    Response from itsnoemis | Reviewed this property |
    Yes, it has the area on the roof. So it doesn't "bother" the other guests of the hotel.
    0
    Votes
    bernie283
    26 June 2017|
    AnswerShow all 2 answers
    Response from PinkChampers1 | Reviewed this property |
    Sorry not sure as I did not stay there,just went fir drinks. E mail them and ask. Lovely pool there. X
    1
    Vote
    Room Tips
    "The room facing pool was one which we opted"
    Read review
    "every room has ants and mould. First or 5th floor. Stay in another hotel."
    Read review
    "Not worth the money!"
    Read review
    "Ask for either a sea view, or a mountain view, which ever you prefer."
    Read review
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