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Hotel Puerto de la Cruz

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Hotel Puerto de la Cruz
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935 Reviews from our TripAdvisor Community

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Showing 266: English reviews
stevenage herts
Reviewed 9 March 2010

The main complaint was that we where not made aware that biulding work was in progress,the tour Rep never visited the hotel therefor was not aware of the work being carried out. We walked into our room full of exspectations drew the curtains back to find biulders right out side the balcony and cement bags up to the rail, we...

1Thank chrisandangie
Reviewed 10 February 2010

This is a very nice hotel, lots of relaxation areas a nice heated pool and no rush/reserved sunbeds!. You can pay 12e deposit for a beach towel for the sunbed and change it everyday for 1e if you wish - you get the 12e back at the end of the holiday when returning the towel. You can even hire a...

Thank sunnysusie
West Country
Reviewed 31 January 2010

We spent a week in this hotel and found it be excellent with absolutely no criticism or complaints. We would definitly stay here again and would wholeheartedly recommend to friends. We were concerned about the 150 steps, however they are 'nice gentle steps' with bars and rest places along the way. So please if you are considering this hotel do...

2Thank Mellie61
Reviewed 6 October 2009

We had 14 wonderful days at this Hotel. All of the Staff made us very welcome, nothing was too much for them. The food was good and varied. The bedrooms were cleaned every day, changing the towels daily. No need to take pool towels as you can hire them for 12euros per towel for your stay. (Get your money back...

3Thank lindabarry
Reviewed 21 May 2009

I booked this holiday as a treat to myself after a long stressful time. I am aware of the standard of the Sol hotels so when I read the bad reviews, I wasn't too put off as generally I am not fussy and haven't been disappointed before. The hotel itself is fine, nice lobby, nice couches when you come outside...

2Thank precgem
Ibiza, Spain
Reviewed 21 February 2009

Good location, 5 minutes walk to a shopping center and beach, although hotel was on top of a hill, so the way back to the hotel was a bit tough :) Hotel was a bit outdated, but swimminpools (there were 2) and gardens were very well kept. Rooms were very clean, bathrooms were renovated and with plenty of amenities. Bed...

Reviewed 25 January 2009

My partner and i stayed at the Sol in the 3rd week of January and yes we read the reviews, both the negative ones and the good ones. We couldnt complain about anything and we grew suspicious of the negative reviews we read. Ok the carpet was a little frayed on the stairs but other wise the hotel was right...

1Thank prestonjohnLondon
Shropshire, United Kingdom
Reviewed 28 November 2008

We had a very enjoyable stay here. First of all - fast, unlimited and FREE WIFI is available in this hotel - but it does not cover all that many rooms, so only request it if you really need it, and ask when you book so that they can allocate you a room in range of the signal. This really...

3Thank organic333
Edmonton, Alberta
Reviewed 21 March 2008

Usually when I see a bunch of good reviews and then one bad, I figure something went wrong for an overly critical person. So based on what I saw here, I had little hesitation checking into the Sol Puerto de la Cruz. We took the guagua from Playa Arena (see my other review) and my wife was sick from the...

1Thank Craxiter
Reviewed 19 February 2008

It is 3 years since we last visited this hotel and this was our 4th visit here in the past few years. We were greeted politely by reception who are very efficient and helpful we had requested a room overlooking the town and got 1 on the 5th floor, as is the usual practice the porter took our luggage to...

2Thank tommy17

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. ... more   less 

Additional Information about Hotel Puerto de la Cruz

Address: Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 3,459 - ₹ 11,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Puerto de la Cruz 4*
Number of rooms: 300
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Also Known As:
Sol Puerto De La Cruz Hotel Puerto De La Cruz
Puerto De La Cruz Sol
Hotel Puerto De La Cruz Tenerife
Hotel Style:
#14 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Puerto de la Cruz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Pool view gave you sun on the balcony, bring a kettle if you like tea & coffee in your room.”
 of 5 bubbles U6663ADdave, 22 Jan 2017 | Read review
“For a quite room request a sea view as hotel is on busy junction not a problem with window closed”
 of 5 bubbles BarrieK, 10 Jan 2017 | Read review
“High floor,poolside”
 of 5 bubbles suen766, 5 Jan 2017 | Read review
5 of 5