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    Hotel Puerto de la Cruz

    Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife, Spain
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    6/8/2017 7/8/2017
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    US$ 131
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    Traveller (618)
    Room & Suite (220)
    Pool & Beach (139)
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    Overview
    • Excellent25%
    • Very good36%
    • Average24%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “bbc world” (5 reviews)
    “half board” (17 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Puerto de la Cruz
    Special Offer: Package Deal
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    795 reviews
    #10 of 80 hotels in Puerto de la Cruz
     
    Gran Hotel Turquesa Playa
    1,078 reviews
    #20 of 80 hotels in Puerto de la Cruz
     
    H10 Tenerife Playa
    1,669 reviews
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    Hotel Diamante Suites
    543 reviews
    #25 of 80 hotels in Puerto de la Cruz
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    There are newer reviews for Hotel Puerto de la Cruz
    See the most recent reviews

    11 - 15 of 275 reviews

    Reviewed 18 March 2017

    They asked us to pay, when we came. Doing that was a mistake. We must live in terrible noise on daytime several days. Place was beautiful and the staff as dignified as in old times. We had half board. Food was conventional hotel food and...More

    1  Thank marjatuulikki
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 24 March 2017

    Dear marjatuulikki, Thank you for sharing your feedback with us following your stay this month and the time you have taken to upload it to Tripadvisor. We are sorry for the noise you say you had, we are actually in process of refurbishing our rooms,...More

    Reviewed 18 March 2017

    We spent three weeks here on a trip through Jet2holidays. We had a room on the fourth floor, bit dog eared and past it with a double, not a king-sized bed and no tea/coffee making facilities. Cost us 22 euros to hire a kettle. The...More

    1  Thank Sue T
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 24 March 2017

    Dear Sue T, First of all we would like to thank you for sending us your feedback though Tripadvisor following your recent stay in our Hotel and we regret that several of the issues you mention have not been as positive as we would have...More

    Reviewed 9 February 2017

    This hotel was provided by our tour organizer Alpharooms as alternative accommodation since the initial hotel Pez Azul was overbooked. So, we could not ask for more since we were upgraded to a 4* hotel on Bed & Breakfast basis at 40€ a night for...More

    1  Thank SummerLodge
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 1 March 2017

    Dear SummerLodge Thank you very much for making us partakers of your satisfaction after your recent holiday in our Hotel. It is very nice to know that you were pleasantly surprised after being allocated here by Alpharooms due to overbooking of your original accommodation. Thank...More

    Reviewed 1 February 2017 via mobile

    Visited this hotel to sample the buffet lunch. There was plenty of choice from a fine hot soup, to various salads, a choice of fresh cooked meat or fish. A plentiful selection of fruit and ice cream. It seemed reasonable at 13euros per person.More

    1  Thank assisi132
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 8 February 2017

    Dear assisil32 Thank you very much for your brief review on our buffet lunch, we are very pleased that you enjoyed your meal and that you consider we have reasonable price. We hope you will have the opportunity of passing by once again the next...More

    Reviewed 23 January 2017

    Our agent asked for a room as high up as possible with a sea view and balcony. We were given a second floor room with no balcony, a view of a brick wall 1.5 meters away and no fridge. We said this was unacceptable and...More

    Thank barry440
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 8 February 2017

    Dear barry440 Thank you very much for sending us your impressions after your stay last January and we regret that the issues you mention have not been as positive as we would have wished. We are sorry we have not been able to live up...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 56 - US$ 186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Agoda, TripOnline SA, Cancelon, Cheap Tickets, Travelocity, HotelQuickly, Hotwire and Evoline ltd so you can book your Hotel Puerto de la Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Sol Puerto De La Cruz Hotel Puerto De La Cruz ,
    • Puerto De La Cruz Sol ,
    • Hotel Puerto De La Cruz Tenerife
    Add Photo Photos
    Traveller (618)
    Room & Suite (220)
    Pool & Beach (139)
    Dining (56)
    Hotel & Grounds (394)
    Bathroom (24)
    Family and Play Areas (8)
    Business Centre & Event Rooms (7)
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    Ask a question
    Questions & Answers
    propete10
    25 July 2017|
    AnswerShow all 2 answers
    Response from Sue T | Reviewed this property |
    Bottles of wine at dinner upwards of €12, and we found other drinks pricey but there are shops and bars very local to the hotel with much more reasonable prices. There is, however, a daily cocktail at €5 which is quite nice... More
    1
    Vote
    propete10
    16 July 2017|
    Answer
    Response from Dirección H | Property representative |
    Good afternoon propete10, breakfast is from 7,30 to 10,30 hrs and dinner has two shifts, in Winter the opening hours are from 18,00 to 19,30 and 20,00 to 21,30 hrs, in Summer the opening hours are from 18,30 to 20,00 and... More
    1
    Vote
    Google Translation
    Room Tips
    "Best rooms had a sea view . And if your looking over road ask for a higher floor to reduce road noise"
    Read review
    "choose sea views. Extra cost. But worth it."
    Read review
    "Higher is better... up and away from the main road"
    Read review
    "Higher the better as views great"
    Read review
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