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Hotel Puerto de la Cruz

Overview
Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
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Reviews (1,345)
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353 results
Traveller rating
87
130
85
34
17
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Time of year
LanguageEnglish
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87
130
85
34
17
Show reviews that mention
All reviews upper pool steep hill swimming pools are half board bbc world courtesy bus themed nights reception area bar staff sea view public areas evening entertainment salad visited this hotel stay at this hotel again room was spotless all inclusive package
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1 - 5 of 353 reviews
Reviewed 1 week ago via mobile

Fantastic holiday hotel lovely and clean food great variety champagne on arrival and Christmas stocking when leaving cannot fault this hotel thanks for a brilliant holiday convenient location for city and beach can't wait to revisitMore

Date of stay: December 2018
Thank Yvonne U
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 5 days ago

Dear Mr and Mrs Ullah, First of all many thanks for the opinion on this website and for choosing us, we look forward to see you as soon as possible and we´re at your disposal for any issue you could need. Kind regards Hotel PY...More

Reviewed 3 weeks ago via mobile

After 30 years of using this hotel, due to ill health we are no longer able to use the hotel as the location is unsuitable. But whilst in the resort this year, we decided to visit our favourite hotel. Unfortunately, my mobility scooter broke down...More

Date of stay: November 2018
Thank Sammie8668
Reviewed 3 weeks ago

I just finished a weeks stay with me wife in the hotel. On the whole we were very happy and the food great (we were half board). Location is good. We also received a massage there. Wish the massages would be offered 7 days a...More

Date of stay: November 2018
Thank svday
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 2 weeks ago

Dear guests, Many thanks for your opinion on this website and for choosing us to stay in Puerto de la Cruz. We´ve taken note of your comments to improve our services and we hope to see you again as soon as you can. We are...More

Reviewed 3 weeks ago

We have visited the Hotel Puerto de la Cruz for our annual winter holiday since 2004, and each time has felt like "coming home" because of the warm and genuine welcome we receive from all grades of the hotel team, at reception,in the dining room,the...More

Date of stay: October 2018
1  Thank tomandphoebe
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 2 weeks ago

Dear guests, As you know, It is a pleasure to welcome you every year at our hotel and see how you enjoy your second home. We will continue working hard for you, to repeat year after year and we´re at your disposal for any question...More

Reviewed 1 November 2018 via mobile

Have just spent a week at Hotel Puerto de la Cruz. We chose the hotel due to its location having visited previously, albeit over 30 years ago when it really was 4* We were pleased with our recently refurbished room which overlooked Mount Teide, was...More

Date of stay: October 2018
1  Thank NettyT
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 4 November 2018

Dear Guests, Many thanks for choosing our Hotel to stay in Puerto de la Cruz and for this opinion on Tripadvisor. It´s a pleasure for me dealing with your comments about our service to improve the quality standards and we hope to see you in...More

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About
Description
The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is More surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
300
Price range
US$ 66 - US$ 180 (Based on Average Rates for a Standard Room)
Also Known As
Sol Puerto De La Cruz Hotel Puerto De La Cruz
,
Puerto De La Cruz Sol
,
Hotel Puerto De La Cruz Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
300
Price range
US$ 66 - US$ 180 (Based on Average Rates for a Standard Room)
Also Known As
Sol Puerto De La Cruz Hotel Puerto De La Cruz
,
Puerto De La Cruz Sol
,
Hotel Puerto De La Cruz Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (863)
Room & Suite (302)
Pool & Beach (154)
Dining (67)
Family and Play Areas (11)
Amenities (10)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
vitvoo1
10 September 2018|
AnswerShow all 3 answers
Response from KimberleyJuliaCoombs | Reviewed this property |
The fridge doesn’t come with the room but you can rent one at the front desk and they will bring it up to your room.
2
Votes
chimpmaster
29 August 2018|
AnswerShow all 4 answers
Response from B0bJay | Reviewed this property |
For pool towels, €10 deposit then €1 per day. We resolved this by walking across the street and buying our own.
1
Vote
Room Tips
"Nothing in particular"
svday
3 weeks ago
Read review
"Rooms at the back of the hotel overlook Mt Teide"
mikeluxton
21 Oct 2018
Read review
"Rooms facing Rooms facing the city and sea are quieter."
renateh764
16 Oct 2018
Read review
"Ocean view is probably better."
flower42
1 Oct 2018
Read review
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