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Hotel Puerto de la Cruz

Traveller (854)
Room & Suite (301)
Pool & Beach (153)
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Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife Spain See on map
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Airport Transportation
4 Star accommodation
30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,302)
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All reviewssteep hillswimming pools arehalf boardbbc worldcourtesy busreception areabar staffbreakfast and dinnerstay at this hotel againall inclusive packagesaladpool viewevening entertainmentpublic areasplenty of choiceat lunchtimefamily holiday
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1 - 5 of 341 reviews
Reviewed 3 days ago

This hotel is awful, the food is the worst we have had in what is supposed to be a 4 star. Repetitive, under cooked or over cooked, show cooking, what a joke, cheap ingredients used, tea and coffee from a machine, even in the hotel...More

Review collected in partnership with Jet2holidays
Thank Passenger595630
Reviewed 3 days ago via mobile

Just had a week all inclusive at this hotel with my boyfriend. I had read many reviews that worried me with their complaints but I was very pleasantly surprised when I arrived 😀 The hotel was clean and decorated well, and the room was comfy...More

2  Thank eleasha26
Reviewed 2 weeks ago

I've just come back from 11 nights in this hotel with my two dautghers and it is absolutely amazing forget all the bad reviews this is one of the best hotels I've ever been to. It's perfect it's in a great location and has wonderful...More

2  Thank Footprints697334
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 1 week ago

Dear Mrs. Nastacia, Many thanks for choosing us to stay in Tenerife and it´s a pleasure for us to know all yours opinions about the hotel. We hope to see you again as soon as you can and don`t hesitate to contact us if you...More

Reviewed 4 weeks ago

I stayed at this hotel on my first visit to Puerto Dela Cruz, it's in a very good position but no Parking and a bit of a job getting in if you have hired a car. they do seem to cater more for the Europeans...More

Thank keith629
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 1 week ago

Dear client, Many thanks for choosing us to stay in Puerto de la Cruz, and for your opnion. We hope to see you again in the near future and don´t hesitate to contact us if have any question. Kind Regards Team of PY Puerto de...More

Reviewed 14 August 2018 via mobile

We stayed in Hotel Puerto de la Cruz for 7 nigjts and all I can say is that it was amazing! Everything was just perfect! The location suited us, even if it was not immediately next to the beach. You can easily access the important...More

1  Thank Arina M
Response from Dirección H, Assistant Manager at Hotel Puerto de la CruzResponded 14 August 2018

Dear clients, Many thanks for choosing us to enjoy your holidays and for this opinion at this website. If you want to stay in our hotel again don´t hesitate to contact us for any question you could need because it would be a pleasure for...More

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The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is ...More surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. Less
Hotel class
Hotel Amenities
Room Service
Free Parking
Free Internet
Airport Transportation
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$ 62 - US$ 113 (Based on Average Rates for a Standard Room)
Also Known As
Sol Puerto De La Cruz Hotel Puerto De La Cruz
Puerto De La Cruz Sol
Hotel Puerto De La Cruz Tenerife
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Traveller (854)
Room & Suite (301)
Pool & Beach (153)
Dining (67)
Family and Play Areas (11)
Amenities (10)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
10 September 2018|
AnswerShow all 2 answers
Response from Ellie T | Reviewed this property |
Nope nothing like that in your room
29 August 2018|
AnswerShow all 2 answers
Response from B0bJay | Reviewed this property |
For pool towels, €10 deposit then €1 per day. We resolved this by walking across the street and buying our own.
Room Tips
"best rooms are without carpet"
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"Rooms are clean and tidy decor is a bit dated but OK."
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"Very nice panorama"
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"Pool side rooms get the sun"
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