We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/1/2018 2/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Puerto de la Cruz

    Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife, Spain
    011 34 922 38 40 11
    Call
    Hotel website
    Save
    Lowest prices for your stay
    1/1/2018 2/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$ 206
    US$ 199
    View Deal
    Traveller (718)
    Room & Suite (240)
    Pool & Beach (149)
    Overview
    • Excellent26%
    • Very good36%
    • Average23%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “upper pool” (8 reviews)
    “steep hill” (21 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Puerto de la Cruz
    Special Offer: Package Deal
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    1 Jan2 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$ 199.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto de la Cruz hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9fc25e52af564fa6bfe121b90596c1af", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":234561,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":1,"year":2018},"checkout":{"day":2,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9fc25e52af564fa6bfe121b90596c1af","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":206,"lowestMetaPrice":199,"additionalPartner":false,"highestMetaPriceDisplay":206,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":206,"lowestMetaPrice":199,"highestMetaPriceDisplay":206,"hotelName":"Hotel Puerto de la Cruz","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlmYzI1ZTUyYWY1NjRmYTZiZmUxMjFiOTA1OTZjMWFmIiwiQUlLIjoiMzc2YzhjY2ZiM2YwNDJiYWJlZDE5ODc5ODYwZjJmNjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/01/2018", "checkOut": "02/01/2018", "lowestPrice": "US$ 199", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (1,133)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 299 reviews

    Reviewed 1 week ago

    We really enjoyed our stay. The food was good, although a bit samey. Good selection of both hot and cold. Good selection of drinks. The all-inclusive package was well worth it. The hotel is clean, with good facilities. The staff are very friendly and helpful....More

    Review collected in partnership with Jet2holidays
    Thank FallowsA
    Response from Dirección H, Manager at Hotel Puerto de la CruzResponded 1 week ago

    Dear Mr. Fallow. Thank you very much for your comments and your evaluation. I thionk taht your description is quite real, but on tis moments we are working to improve all our ervices. In reference of the situation of the Hotel, I would like to...More

    Reviewed 1 week ago

    More

    Review collected in partnership with Jet2holidays
    Thank 957jacquelinej
    Response from Dirección H, Manager at Hotel Puerto de la CruzResponded 1 week ago

    More

    Reviewed 2 weeks ago

    We were fortunate to be allocated a newly renovated room on the 5th floor - WOW It was wonderful to be greeted by old friends at reception before going up to see the room .The views from the terraces were amazing. It was good to...More

    1  Thank Sue N
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 1 week ago

    Dear Sue N, Thank you very much for making us partakers of your satisfaction following your recent holiday in the Hotel Puerto de la Cruz and it´s always a pleasure for us to welcome you back to your “second home”. It is an honor to...More

    Reviewed 7 November 2017

    I booked the hotel very much last minute, as coordinating my work commitments with my Son's had delayed us from booking earlier in the season. All we were after was some down-time with some sunshine and reasonable weather, comfy beds and decent food and drink....More

    Thank AndrewF66
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 8 November 2017

    Dear AndrewF66, Firstly thank you for having chosen the Hotel Puerto de la Cruz for your holidays on this occasion and also for sharing your positive comment with us. We have read your opinion with great interest and are very pleased that our services and...More

    Reviewed 2 November 2017 via mobile

    Nice hotel this. Beds are amazing really comfy. However the aircon needs upgrading not fit for purpose too noisey and ineffective. Food is okay (3/5) would be better for them to concentrate on quality over quanitity. The morning coffee MUST be improved its awful! On...More

    1  Thank Aaron A
    Response from Dirección H, Director at Hotel Puerto de la CruzResponded 3 November 2017

    Dear Aaron A, Thank you very much for sharing your experience amongst us with other Tripadvisor travelers and we are very pleased that you consider we are a “nice hotel”. We appreciate your kind words on our beds, in the refurbishing works we are undergoing,...More

    Sol Costa Atlantis
    1,934 reviews
    #10 of 82 hotels in Puerto de la Cruz
    0.4 km
     
    Apartamentos Casablanca
    1,851 reviews
    #3 of 82 hotels in Puerto de la Cruz
    0.1 km
     
    Bahia Principe San Felipe
    1,718 reviews
    #6 of 82 hotels in Puerto de la Cruz
    0.3 km
     
    4Dreams Hotel
    401 reviews
    #20 of 82 hotels in Puerto de la Cruz
    0.8 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 77 - US$ 203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Hotwire, Cancelon, Orbitz, Travelocity, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Hotel Puerto de la Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Sol Puerto De La Cruz Hotel Puerto De La Cruz ,
    • Puerto De La Cruz Sol ,
    • Hotel Puerto De La Cruz Tenerife
    Add Photo Photos
    Traveller (718)
    Room & Suite (240)
    Pool & Beach (149)
    Dining (59)
    Hotel & Grounds (455)
    Bathroom (29)
    Family and Play Areas (9)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 389 hotels in Tenerife
    Apartamentos Casablanca
    1,851 reviews
    .11 km away
     
    Sol Costa Atlantis
    1,934 reviews
    .37 km away
     
    Bahia Principe San Felipe
    1,718 reviews
    .27 km away
     
    Nearby Restaurants
    Edelweiss
    354 reviews
    .19 km away
    Bar El Camino
    864 reviews
    .18 km away
    Pastafiori
    146 reviews
    .30 km away
    Tucan
    167 reviews
    .13 km away
    Nearby Attractions
    Jardin de Orquideas de Sitio Litre
    583 reviews
    .23 km away
    Playa Martianez
    287 reviews
    .56 km away
    Jardin Aquatico
    249 reviews
    .44 km away
    Playa San Telmo
    96 reviews
    .55 km away
    Ask a question
    Questions & Answers
    Karen C
    15 December 2017|
    AnswerShow all 2 answers
    Response from Dirección H | Property representative |
    Good afternoon Karen C, no, sorry, our hotel does not have this service. We have an agreement with a nearby gym, special prices for clients of our hotel. Yours sincerely, the Management.
    0
    Votes
    Google Translation
    Knitter2009London
    21 November 2017|
    AnswerShow all 2 answers
    Response from Dirección H | Property representative |
    Dear Knitter2009London, the last shuttle bus that leaves here is at 18,10 hrs and the last shuttle bus back to the Hotel from the Martiánez Shopping Center is at 18,30 hrs. Best regards, the Management.
    1
    Vote
    Google Translation
    suzetommo
    6 November 2017|
    Answer
    Response from FallowsA | Reviewed this property |
    The weather websites state that July is the start of the Summer season with temperature in the mid 20c (mid 70f), with little chance of rain. Hope this is of some help.
    0
    Votes
    Room Tips
    "Have a sea view"
    Read review
    "Mountain view rooms are spectacular but ther is some road noise until 23.00"
    Read review
    "Ask for a room with a view of the pool. Lower level rooms will be quieter, the higher levels will provide you..."
    Read review
    "Go for a sea view floor 4 and above."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing