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Best Semiramis

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829 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

We found the hotel very comfortable. I would say my experience on all inclusive was 4*. The room was on the 5th floor spacious very clean and comfortable. The restaurant was busy at certain times but food was varied. Staff very polite and good overall experience. We were there on a SAGA package. Weather was fantastic!

Helpful?
Thank Mike S
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Mike, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

We had a room on the fifth floor from which we could hear traffic noise if our window was open but the views more than made up for it. The dining room is very busy with many German visitors but the staff do their best to help everyone with drinks and wine served very quickly. The buffet has lots of... More 

Helpful?
Thank Elizabeth L
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Elizabeth, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

Wow. I'm almost speechless. The 5* rating for this hotel is hugely misleading. At best.. and I mean at the very best it is a 3* and that is being generous. The rooms are dated... the food very basic ... not in a great area either. You know that sinking feeling when you open the room door and the room... More 

Helpful?
4 Thank Drew R
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Guest, We appreciate your feedback and respect your opinion, however we would like to ask you to respect those guests who are satisfied and happy with their stay in our hotel, as you can see in other reviews. Best regards, Hotel Management More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This was the worst hotel in Tenerife we have ever stayed at. Definitely not 5 nor even 3 stars. The staff, the food was like a two star buffet. Old, dirty, ugly, far from everything. Very noisy - we could not sleep because of the noise from the road between the hotel and the sea - very uncomfortable beds didn’t... More 

Helpful?
3 Thank imwiseman1
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for sharing your review about our hotel on Tripadvisor. After reading your description of your stay, we would like to apologize for not having met your expectations and for any inconvenience you might have experienced during your stay. We respect your opinion, and we understand that it is subjective and based on personal judgements, and we... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016 via mobile

It was my first time in this Hotel as I was attending a wedding nearby. The Hotel has unbeatable views, it is quite clean and the staff is really helpful and friendly. The room I got was quite large as well. Wifi was not available throughout the Hotel and where it was, it did not work. The decor is very... More 

Helpful?
2 Thank Pipope13
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Pipope13 We would like to thank you for your comments regarding your stay at our hotel. Thanks to our guests' feedback, we can ensure that we continue to improve. We are pleased that you enjoyed the time you spent here and we apologise for any inconvience you might have had. Best Regards, Alejandro Rodriguez Hotel Manager More 

New York City, New York
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 October 2016

We had a view from the 10th floor to the middle of the ocean. The hotel is very nice and built from top to bottom. The reception at street level is on the 16th floor, and the rest of teh hotel is below facing the ocean. it is very close to the sea front, where the bars and shops are... More 

Helpful?
2 Thank AmP18120
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Amp18120, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager More 

Kingston-upon-Hull, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2016 via mobile

I think reasonable is a fair comment regarding this hotel. The rooms, food and situation were all reasonable along with the price. It's best features are it's helpful and friendly staff and room size and cleanliness. The evening entertainment was poor apart from the flamenco show which was great. However, there are plenty of bars and restaurants close by so... More 

Helpful?
Thank jmack72015
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Jmack72015, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager More 

Liverpool
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 October 2016 via mobile

I have just returned from a 10 night stay at the Semiramis hotel and loved everything about it. As we have never been to Tenerife before we were a bit apprehensive but have to admit I did not want to come home. The Semiramis has the most spectacular views from every room, you have complimentary items within your bathrooms and... More 

Helpful?
Thank GwillsLiverpool
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear GwillsLiverpool We would like to thank you for taking part of your valuable time to share details of your recent stay in our hotel and also thank you for your lovely comments on your holidays at Best Semiramis. We are pleased that you had a nice stay and we look forward to your return. Sincerely, Alejandro Rodriguez Hotel Manager More 

hampshire uk
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 October 2016 via mobile

just back from 4 night break. had upgraded room to superior senator room which is located on 14th floor. lovely view, nice spacious room, very comfortable. The only downside is that the restaurant is directly above so the noise of scraping chairs, rolling trollies and general clatter can be heard from 7.00am onwards. Meals are served buffet style and the... More 

Helpful?
1 Thank Amanda s
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Amanda We would like to thank you for your comments regarding your stay at our hotel. Thanks to our guests' feedback, we can ensure that we continue to improve. We are pleased that you enjoyed the time you spent here and we apologise for any inconvience you might have had. Best Regards, Alejandro Rodriguez Hotel Manager More 

1 review
Reviewed 19 October 2016 via mobile

The view from hotel is amazing! We took a very cheerful evenings. It was just one singer per week..So its a little bit boring for young people. The staff were very friendly and kind. But i dont offer to go for young people to the north of Tenerife,is more fun in the south.

Helpful?
Thank Ju L
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Jul, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife. ... more   less 

Additional Information about Best Semiramis

Address: Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 5,455 - ₹ 11,455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Best Semiramis 5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Puerto De La Cruz, Tenerife
Hotel Style:
#7 On the Beach Hotel in Puerto de la Cruz
#16 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Best Semiramis staff and other travellers.
41 questions
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Questions? Get answers from Best Semiramis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms higher up are quieter”
 of 5 bubbles elizabethlM9290PN, 7 Nov 2016 | Read review
“Higher floors have less noise”
 of 5 bubbles imwiseman1, 3 Nov 2016 | Read review
“try and get rooms between 10-13 floors to be high enough but not under the restaurant... the breakfast is OK but not all the food is warm/”
 of 5 bubbles AmP18120, 25 Oct 2016 | Read review
“All rooms have sea views.a lot of people say the rooms were to noisy because of the sound of the sea.I had no problem,”
 of 5 bubbles chrishG2414BP, 29 Sep 2016 | Read review
“The higher the number the better the view we were on floor 6 & view fab.”
 of 5 bubbles joandsteve144, 19 Sep 2016 | Read review
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