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Apartamentos Turquesa Playa

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Apartamentos Turquesa Playa
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26 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 November 2015 via mobile

To start from the positives hotel is in a good location about 5 min walk to the beach and 10-15 min walk from the city centre. Hotel is clean and tidy.

Onto the negatives All inclusive does not include:
WiFi have to pay separately from 3 euros a day
Beach/ pool towels 3 euros + 10 euros deposit
Jakuzzi 8 euros
All inclusive drinks and snacks are only served between 11 and 23.00, so if you want even a bottle of water outside the hours get ready to pay.

No animation team.
Felt like pool floor was laminated rather than tiles

Dont ever expect staff to smile at you all seemed very miserable.

During our stay only managed to see maybe 3 young couples the rest just retired people mainly germans.

1 Thank ViktoriaBach
Ramon V, Community Manager at Apartamentos Turquesa Playa, responded to this review

Dear guest. Thank you for your opinion. We regret that your stay was not as satisfactory as you expected. I would like to inform you that all collaborators an agencies have the schedule and the all inclusive service description. The jacuzzi which you mention does not belong to the hotel, but to the company that manages the gym. And we... More 

Prague, Czech Republic
Level Contributor
69 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 December 2012

Ask for the soap and you will get one on 10th day of your stay (maybe). Ask for "heating" to fight cold during winter night and they will send you just round the corner to buy something "for eating". Ask for a wine to the dinner and you will get an already opened bottle from annoyed waiter. Incredibly poor service for a 4 star hotel!!! We returned after 15 years because during our first stay we were really pampered here (5 star service, fresh flowers for women, etc etc). Only now we know: we should not return, our mistake. The only good point is they like children: they stay for free and there is huge childrens playground. But still: avoid this hotel if u look for 4 star quality - the service might be rated like 2 star maximum. More 

2 Thank ovecka

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33 photos of this hotel

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Room/Suite (9)
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Room/Suite (2)
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  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff

Additional Information about Apartamentos Turquesa Playa

Address: 7 c/ Antonio Ruiz Alvarez | Urb. Turquesa Playa, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: ₹ 4,309 - ₹ 9,165 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Apartamentos Turquesa Playa 1.5*
Number of rooms: 50
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Also Known As:
Apartamentos Turquesa Playa Hotel Puerto De La Cruz
Apartamentos Turquesa Playa Puerto De La Cruz, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Apartamentos Turquesa Playa staff and other travellers.
3 questions
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Questions? Get answers from Apartamentos Turquesa Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors to get some sun”
 of 5 bubbles ovecka, 29 Dec 2012 | Read review
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