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Hesperia Ciutat Mallorca

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Hesperia Ciutat Mallorca
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370 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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London, England, United Kingdom
Reviewed 29 December 2016

stayed at this lovely hotel from dec 24 to 27th. the staff are very helpful and friendly. the rooms are very nice clean and the bathrooms are big. the breakfast buffet is sumptuous . there is no restaurant but room service is available at night. plenty of restaurants nearby and you can order through just eat.Taxi service is plenty there...

1Thank Sen P
Paco M, Gerente at Hesperia Ciutat Mallorca, responded to this review

Dear Sen P, We would like to express our gratitude for sharing your opinion with the travelers on Tripadvisor including useful information about our location, rooms, staff and splendid breakfast service. We are really pleased to read that your stay was in accordance to your expectations! We look forward to welcome you at the Hesperia Ciutat de Mallorca Hotel. Kind...

Cambridge, United Kingdom
Reviewed 4 December 2016

We have just returned from a few days at the end of November /beginning of December. Hotel was very quiet. Good facilities and spotless. It's generally uninspiring. Breakfast more than adequate. Make your own coffee /hot drinks in the bar. The hotel is rather on a limb, but there is a taxi rank and bus stop outside the door. We...

1Thank sharonhassan
Paco M, Gerente at Hesperia Ciutat Mallorca, responded to this review

Dear sharonhassan, We really appreciate your comments posted on TripAdvisor regarding your stay at our Hotel. We are very happy to see that we have met your expectations regarding our quiet location and breakfast service! However, we would like to apologize for the inconveniences that stairs from reception to our restaurant caused to you. Let us to inform that your...

Falkirk, United Kingdom
Reviewed 30 November 2016 via mobile

This hotel is in a great location, and excellent value for money. The rooms are all clean, very modern and appear recently refurbished. The pool area is lovely but quite small. All the staff were very friendly and helpful. There is a very large shopping centre nearby which is useful, and just a short taxi ride into Palma. I would...

Thank April217
Paco M, Gerente at Hesperia Ciutat Mallorca, responded to this review

Dear April217, We highly appreciate your comments published on TripAdvisor regarding your stay at Hesperia Ciutat de Mallorca Hotel. We are glad to hear that you overall enjoyed your stay with us! We would be delighted to welcome you again soon :) Best Regards from Mallorca

Radstock, United Kingdom
Reviewed 25 October 2016

Been on a cruise and ''jumped ship' to spend a few days in Palma husband booked this hotel last minute so was very happy to see how clean bedroom and bathroom were. The Sheets were crisp cotton and a very comfortable bed. Excellent breakfast lots of choice from egg and bacon(ask for a warm plate) to chocolate mouse with very...

Thank Ladystraton
Paco M, Gerente at Hesperia Ciutat Mallorca, responded to this review

Dear Ladystraton, We greatly appreciate the time you have dedicated to comment on Tripadvisor your experience. A few weeks ago we had the pleasure of replace some elements in our rooms that now are provided with new chairs, new beds and mattresses and new curtains. This is only a part of our renovation plan that includes some helpful changes in...

Liverpool, United Kingdom
Reviewed 18 October 2016

Very nice clean hotel, pool area is excellent and staff are very attentive. Excellent 3 night stay. 40min walk into Palma city, close to the cathederal from the hotel. Local shops are right on the doorstep, which includes a very large indoor shopping centre with all the designer store. The hotel is set up on a hill so a taxi...

Thank Keith M
Paco M, Gerente at Hesperia Ciutat Mallorca, responded to this review

Dear Keith M, We really appreciate your time. We love to know that your stay with us was a good time for you and we really hope to see you again enjoying our beatiful city. Best regards,

Suffolk, United Kingdom
Reviewed 13 September 2016

This hotel is away from the centre of Palma situated on a hill approx 10 mins walk from the cruise ship port. The hotel is modern, clean, light and airy and has a quiet and relaxed ambience. We stayed for a week and had one of the rooms overlooking the beautiful garden which leads to a small pool area with...

1Thank Carolyn S
Reviewed 12 September 2016 via mobile

Stayed here for four nights and paid for a room with a view. Although we did get a room with a view it probably isn't worth it I assumed it might be a view of the sea but was of the garden area so not worth the £40 extra. The rooms are really spacious and modern, big TV on the...

1Thank kristi b
Bournemouth, United Kingdom
Reviewed 4 September 2016 via mobile

We stayed here for 4 nights and have no complaints at all. The hotel and room are very modern and clean and room is large and bed is big and comfy. We had a balcony with a nice view and we used the pool on our last day which was also good and clean. We didn't eat in the hotel...

1Thank louise p
Chalfont St Peter, United Kingdom
Reviewed 28 August 2016

This hotel is an oasis. Nice room, marble finishes, pool circled by gardens (maybe not best for toddlers). The location is a relatively quite street - equipped with bus stop, taxi rank and cash point directly opposite. 15mins by air-conditioned local bus in either direction and you in a city of museums and galleries or on a beautiful beach. The...

1Thank emailandyc
County Londonderry, United Kingdom
Reviewed 29 July 2016

Stayed here for 5 nights.. Was a good stay.. The door for the bathroom is a bit seethrough.. Not too happy about that! But generally the trip was very good.. Not a bad price to pay for 5 nights either.. Staff were friendly.. But the walk to the hotel can be exhausting and the gym isn't actually a gym... It...

Review collected in partnership with Alpharooms
Thank dazzzyy

324 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (84)
Pool/Beach Area (4)
Bathroom (3)
Room/Suite (13)
View from Room (5)
Family/Play Areas (1)
Hotel & Grounds (9)
Other (49)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (206)
Amenities (27)
Pool (15)
Dining (36)
Standard Room (41)
The Hotel (87)

Management photos: Courtesy of the property manager

All Management Photos (34)
Room/Suite (9)
Pool/Beach Area (9)
Dining (13)
Hotel & Grounds (1)
Family/Play Areas (1)
Bathroom (1)


  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the residential area of Mallorca's capital, Hesperia Ciutat de Mallorca perfectly juxtaposes the old world charm of Palma with its fresh, contemporary decor. ... more   less 

Additional Information about Hesperia Ciutat Mallorca

Address: Calle Francesc Vidal Sureda 24 | Bonanova, 07015 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range: ₹ 6,797 - ₹ 10,265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hesperia Ciutat Mallorca 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hotel Style:
#11 Business Hotel in Palma de Mallorca
#35 Luxury Hotel in Palma de Mallorca
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Questions & Answers

Here's what travellers have asked, with answers from Hesperia Ciutat Mallorca staff and other travellers.
5 questions
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Questions? Get answers from Hesperia Ciutat Mallorca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a room in the back in the summer as it may be noisy”
sharonhassan, 4 Dec 2016 | Read review
“overlooking pool”
Q8445CIkeithm, 18 Oct 2016 | Read review
“Ask for a room in the garden block.”
70carolyns, 13 Sep 2016 | Read review
“Change doors and more towels”
dazzzyy, 29 Jul 2016 | Read review
“Rooms overlooking the road tend to be a bit noisy in the mornings.”
thejerseyone, 29 Jun 2016 | Read review
5 of 5