We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Clara Urban Hotel & Spa

Save
Share
Traveller (141)
Room & Suite (168)
Storyboard
Overview
  • Excellent69%
  • Very good24%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“roof terrace”(59 reviews)
“old town”(121 reviews)
“stone walls”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from Santa Clara Urban Hotel & Spa
Announcement: Click for details
Offers from Santa Clara Urban Hotel & Spa
Announcement: Click for details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (585)
Filter reviews
345 results
Traveller rating
222
81
22
14
6
Traveller type
Time of year
LanguageEnglish
More languages
222
81
22
14
6
Show reviews that mention
All reviewsroof terraceold townstone wallsglass panelquiet streetjunior suitetapasperfect locationsmall hotelrooms are largelovely hotelsteam roomchoose this hotelbeautiful cityfew minutes walksea frontbars and restaurants
FilterEnglish
Updating list...
1 - 5 of 345 reviews
Reviewed today via mobile

My wife and I booked one night here as we were heading out of Palma the next day. Decent clean hotel, but nothing spectacular about it. We had a room on the first floor and in the morning you could hear all the noise from...More

Thank AlexPFR
Hotel's Favourite
Reviewed 7 October 2017

Great location as very central but in a quiet area. Very friendly and helpful staff, great roof terrace and spa and rooms very clean and spacious. Breakfasts nice and coffees fab! Only 15 minutes to the airport so really convenient, we will be back!

Review collected in partnership with this hotel
Thank tracyrowberry
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded 2 December 2017

Dear Guests, Thank you very much for your feedback. We are happy that you enjoyed your stay at Santa Clara and that you would like to come back. Kind Regards,

Reviewed 2 weeks ago

We stayed here for 2 nights for a city break and it was perfect. Easy to reach from the airport, great service, the room was amazing, and we even got given some free cava on our first night! It was a perfect weekend away.

Review collected in partnership with this hotel
Thank jessbarge
Reviewed 16 July 2018

Classes itself as a boutique hotel, in other words it's small. This can be appealing. The hotel is located in what was once a 13th century nunnery, more recently a noble's palace, in the Old Town near Santa Eulalia square. There is a lot of...More

1  Thank David T
Reviewed 16 July 2018

Nothing actually wrong with this hotel, it just didn't make us go 'wow', which at the price, it should have!Not entirely sure why it has 4 *s. There is a bar, but not what you'd call a 'hotel bar' - it is a serving area...More

Review collected in partnership with this hotel
1  Thank mejb26
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 179 - US$ 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Quiet Hotel in Palma de Mallorca
#7 Charming Hotel in Palma de Mallorca
#10 Trendy Hotel in Palma de Mallorca
#11 Historic Hotel Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 179 - US$ 458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Quiet Hotel in Palma de Mallorca
#7 Charming Hotel in Palma de Mallorca
#10 Trendy Hotel in Palma de Mallorca
#11 Historic Hotel Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (168)
Dining (28)
Pool & Beach (13)
Amenities (23)
Questions & Answers
Ask a question
fionalydon
20 January 2018|
AnswerShow all 5 answers
Response from Lisa O | Property representative |
Dear Fiona, Thank you for contacting us. Yes, the hotel has a lift to acces all the floors in the establishment. Kind regards Lisa Olin
0
Votes
Google Translation
IamFromNewYork
29 December 2017|
Answer
Response from Tomeuescalas | Property representative |
In the junior suites the bathrooms are a little bit bigger that in the doble rooms and double superiors, they all have a marble table with a sink, amenities, hairdryer, makeup mirror, and a large walk in shower. If you would... More
1
Vote
Google Translation
tawom1
25 December 2017|
Answer
Response from AdrianBooth67 | Reviewed this property |
When we visited, meals were not included. To be honest, there are so many great restaurants and bars around the hotel that we felt that it would be a shame to stay in the hotel and eat. There are restaurants literally 5... More
0
Votes
Room Tips
"rooms at the back are quieter"
Read review
"not 104 because of the bathroom light coming in at night"
Read review
"Room was perfect had a hot tub and was cleaned everyday, views where amazing and so peaceful"
Read review
"Great central location in old town, quiet."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing