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AC Hotel General Alava

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AC Hotel General Alava
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318 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Portishead, United Kingdom
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2016 via mobile

Basic AC Hotel, nice modern rooms with wifi, walk-in showers, large to and AC. Breakfast and room service is okay, didn't try the restaurant other than for breakfast. Waling distance from downtown and local shops all around.

Thank richardY4847BQ
Olga M, Manager at AC Hotel General Alava, responded to this review

Dear Customer: Thank you very much for your comments about your experience in Hotel AC General Álava. We hope to welcome you in the near future if your travel plans bring you back to Vitoria. Yours Sincerely Olga Martín Assistant General Manager acgeneralalava@ac-hotels.com More 

London, United Kingdom
Level Contributor
307 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed 13 September 2016

The AC General Alava is a short walk from the town and opposite the tram stop so it’s handy if you have a car as there are streets nearby where you can park. Only here for 1 night and allocated room overlooking the street on the first floor which was surprisingly quiet. The room was spacious and the bed comfortable... More 

Thank UncleDom
Porto, Portugal
Level Contributor
160 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
Reviewed 1 September 2016

AC hotel chain, very glamourous, modernly decorated, room with laaaarge space, great and big TV screen, clean, quiet and full of thrills and extras. Bathroom as the room: modern, glamourous, comfortable. Staff efficient but not the kindest I've met. Location is ok, almost 10 min walking to Plaza de la Virgen Blanca, the central square.

Thank PortoExplorer
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2016 via mobile

Here is a list of all the good things that work well at this hotel and you really need when you have your bikes and gear and are racing the next day: easy access to the front for cars, a covered garage, roomy lobby, wide doors to your rooms, no carpets, spacious shower, good breakfast, little shop at lobby for... More 

Thank Juan D
Olga M, Manager at AC Hotel General Alava, responded to this review

Dear customer: I appreciate your comments about the hotel. For us, the most important thing is to achieve the highest customer satisfaction. We forward to seeing you next travel to Vitoria. Thanks, best regards Olga Martín Assistant General Manager Hotel AC General Álava tlf: 945 215000 More 

Leeds, United Kingdom
Level Contributor
152 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 29 June 2016 via mobile

A modern hotel within easy reach of the old town. Rooms are spacious and comfortable with a good bathroom. Breakfast was good. Why have I only given 'average'? Well compared to other stops on our tour, that was what it merited. Nothing wrong, just nothing exceptional. Parking is charged for, underground in tight spaces. Most places of interest are within... More 

Thank Stefan K
Olga M, Gerente at AC Hotel General Alava, responded to this review

Dear customer: I appreciate your comments as they help us to improve our work day. Regarding the size of parking spaces, we are aware of the small size of some places, so as you can, We are going to reform them. I hope see you again for your next travel to Vitoria. thank you very much, best regards Olga Martín... More 

Swaffham, United Kingdom
Level Contributor
143 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 June 2016 via mobile

Located in the city centre the hotel offers underground parking which is quite a challenge given the tight nature of spaces. The rooms are very reasonably priced given the hotel location, room size etc. We had a bar meal which was OK without being remarkable. As with other hotels in this chain, the bed was comfortable, the room clean and... More 

Thank Stephen H
Brighton, United Kingdom
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 June 2016

I can describe everything in superlative! Thank you, very clean, comfy and centrally located, near the bus station and also neat the centro historico. This is a Green City and it is just amazing how beautifully everything is planned in this city. A great example of a good urban planning. Thank you. Great breakfast, coffee and staff.

Thank Sandra186273
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2016

Was here for a Teacher conference in the conference centre next door....great place to do business and to prepare my work....clean gym, efficient staff, great breakfast! Also convenient for bus and train stations and the old town.

Thank corridore
Level Contributor
671 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 408 helpful votes
Reviewed 21 October 2015 via mobile

We stayed two nights at this AC hotel and it was very good. The location is very convenient - close to the centre. The staff was extremely efficient a d friendly. The breakfast was excellent with a good selection and fresh orange juice. A good address in Victoria.

Thank new_world_travellers
Turku, Finland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 September 2015 via mobile

Great location. The room was clean and nice. Great bathroom. The breakfast was very expensive. The fitness room was usual hotel standard gym. AC worked well. There was no free wi-fi except one time 1 hour permission in the lobby.

Thank He K

196 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (8)
Room/Suite (46)
Dining (21)
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  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Room Service
  • Concierge
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about AC Hotel General Alava

Address: Avenida Gasteiz 79, 01009 Vitoria-Gasteiz, Spain
Region: Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Price Range: ₹ 3,702 - ₹ 5,880 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AC Hotel General Alava 3*
Number of rooms: 114
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Also Known As:
General Alava Hotel
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel General Alava staff and other travellers.
5 questions
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Questions? Get answers from AC Hotel General Alava staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a balcony room at the front and make sure you get onto the Santiago Way...”
 of 5 bubbles corridore, 18 Mar 2016 | Read review
“No disabled access whatsoever in this hotel. Do not select if you have a mobility impairment or are a wheelchair user.”
 of 5 bubbles Cambio2011, 16 Jun 2015 | Read review
“Rooms with number ending in 07 and 08 face an inner courtyard, avoid if it's an issue to you.”
  • worn towel
  • tight space on seat
  • clean bathroom
  • view from room
  • single room
  • single room
 of 5 bubbles Linage, 27 Jan 2015 | Read review
“Do not accept 105 WIFI is free in the lobby but 14 Euros in your room”
  • view from room
  • peeling wallpaper
 of 5 bubbles jackc794, 20 Oct 2014 | Read review
“try to stay away from the street side.”
 of 5 bubbles ozdess9, 31 Aug 2014 | Read review
5 of 5
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