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Tryp San Sebastian Orly Hotel

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Traveller (338)
Room & Suite (206)
Dining (46)
Overview
  • Excellent17%
  • Very good41%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“great location”(51 reviews)
“old town”(63 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Wheelchair Access
4.0 Star Hotel
All hotel details
Offers from Tryp San Sebastian Orly Hotel
Offers & Announcements: Up to 15% MeliáRewards
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Reviews (848)Write a Review
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101
76
34
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Show reviews that mention
All reviewsgreat locationold townbooked a junior suiteroom keythree starhotel is perfectview of the bayplaya de la conchaconcha beachbeautiful citybreakfast roomminute walk to the beachspainseafrontbalconiesbilbaodonostia
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1 - 5 of 288 reviews
Hotel's Favourite
Reviewed 7 December 2017

The hotel is clean, beautiful and new! Close to the beach, restaurants, stores, harbour and churches. Good breakfast, and free newspaper and magazines wrote in "Euskera". Employees very kind and helpful. I really loved my stay. They have an elevator to put the baggage.More

Thank Debipa
Response from Rubén R, Receptionist at Tryp San Sebastian Orly HotelResponded 9 December 2017

Hi Debipa, thanks for writing. You have verified that we are in the center of San Sebastian and close to everything that is most important to see and walk. Now we are at Christmas time and we can walk through the Christmas market and then...More

Reviewed 24 October 2017 via mobile

I just tried to check in, I was booked in a room with a king sized bed online. Upon check in we found it to be pretty rough around the edges and a queen bed, I asked for an exchange for a king. The attendant...More

4  Thank joe801
Response from Rubén R, Receptionist at Tryp San Sebastian Orly HotelResponded 27 October 2017

Hi joe801, thanks for writing. We regret any inconvenience you may have and we inform you that your criticism will help us improve your experience with us. We always try to help our traveling customers and that is why their reviews will be reported to...More

Reviewed 4 October 2017 via mobile

Very comfortable hotel great location and helpful staff breakfast most enjoyable with great food . Easy walk to the beach with great swimming and evening walks to join the locals promenading. Beautiful walks and sunset viewsMore

Thank Patricia G
Response from Rubén R, Receptionist at Tryp San Sebastian Orly HotelResponded 17 October 2017

Hello Patricia G, thank you for writing. It is very comfortable before going for a walk and stroll around San Sebastian to have a good breakfast prepared with much pampering and made with high quality products, even with a menu for celiacs. We hope to...More

Reviewed 3 October 2017 via mobile

My wife and I booked a junior suite 6 months in advance for approx 300.00 per night including breakfast and then in July friends wanted to join us so we booked them a standard room no breakfast so two bookings under my name with two...More

Thank ROADBIKE
Response from Rubén R, Receptionist at Tryp San Sebastian Orly HotelResponded 17 October 2017

Hi Roadbike, thanks for writing. We are very sorry to hear that we have not been able to attend to your special request and understand your discomfort. We all work for and by our passionate travelers in an environment fun and dynamic. We have failed...More

Reviewed 30 September 2017 via mobile

Yesterday I sent a review about Hotel Okako ?It was not a positive one.I had queried the high charge for a one star hotel compared with three starred ones I had stayed in at Madrid and Segovia. The reasoning given was that they charged more...More

Thank Ian F
Response from Rubén R, Receptionist at Tryp San Sebastian Orly HotelResponded 17 October 2017

Hi Ian F, thank you for writing. We know that one of the things that our customers appreciate most is the cleanliness of the rooms. Also the location, of course. But we attach great importance to attending and informing you about any doubts you may...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Details
Price range
US$ 64 - US$ 348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Sebastian - Donostia
#13 Luxury Hotel in San Sebastian - Donostia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 64 - US$ 348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Sebastian - Donostia
#13 Luxury Hotel in San Sebastian - Donostia
Room types
Suites, Non-Smoking Rooms
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Traveller (338)
Room & Suite (206)
Dining (46)
Pool & Beach (12)
Amenities (26)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Magsta
9 February 2017|
Answer
Response from Lesley D | Reviewed this property |
Yes they do but be aware they might charge you for this.
0
Votes
Janet O
4 February 2017|
AnswerShow all 5 answers
Response from Rob H | Reviewed this property |
Yes , there are steps, but there is a lift next to the stairs for wheelchair access & buggy access. Hope this helps..
1
Vote
Kelly H
7 June 2016|
AnswerShow all 3 answers
Response from RaeandStewart | Reviewed this property |
The rooms have been renovated, though not particularly well. The foyer and common areas were still in progress when we were there late May.
0
Votes
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Room Tips
"go to the 5th floor"
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"Higher floor/ beach view preferable."
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"don't stay here"
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"stay elsewhere"
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