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    Mercure Monte Igueldo

    Paseo del Faro 134, 20008 San Sebastian - Donostia, Spain
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    6/8/2017 7/8/2017
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    US$ 233US$ 268
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    Traveller (675)
    Room & Suite (216)
    Dining (36)
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    Overview
    • Excellent24%
    • Very good40%
    • Average22%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    1,648 reviews
    #7 of 50 hotels in San Sebastian - Donostia
     
    Hotel Astoria 7
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    NH Collection San Sebastian Aranzazu
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    Hotel Zenit San Sebastian
    432 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    50
    Reviews (1,303)
    Traveller rating
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    1 - 5 of 425 reviews

    Reviewed 3 days ago via mobile

    This hotel could be great if managed efficiently. The views are stunning as you"ve probably read by now but that' s about it. We didn't mind staying far from town, in fact we loved it & taxis are always available. Make sure you have a...More

    Thank ViviAlicante
    Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded 2 days ago

    Thank you for your time to leave us your comments. From the hotel management, we make our best to ensure that the hotel's facilities are continually renewed during the months of least occupation. We thank you your comment about the efforts our staff at the...More

    Reviewed 5 days ago

    We visited in June and the room we were initially given overlooked the car park and after no little discussion we had it changed. The front desk service was poor as was the quality of the breakfast and dinner. The staff were obviously not a...More

    1  Thank William P
    Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded 2 days ago

    Thank you for taking the time to tell us about your experience at the Mercure San Sebastian Monte Igueldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

    Reviewed 1 week ago

    We really enjoyed our 4 night stay at the Monte Igueldo hotel. The views are probably as good as you will see anywhere,they are stunning ! We liked everything about our stay. We found the reception staff friendly and helpful and the staff at breakfast...More

    Thank Graham T
    Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded 6 days ago

    Dear Sir It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...More

    Reviewed 1 week ago via mobile

    It's only the location of this hotel that counts: perfect sea view and view over the city. For this big hotelprices the management must be able to do a better job. The rooms are very outdated, there are too few electric fascilities for loading 2...More

    1  Thank KAndre01
    Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded 1 week ago

    Thank you for writing your comment about your stay at the Hotel. We would like to inform you that the pool has an opening time from 10 in the morning. We suggest you to book one of our newly renovated Privilege rooms on your next...More

    Reviewed 1 week ago

    1.When arriving at the hotel we were left waiting to check in for approximately 15 minutes. There was no offer of a seat in the lobby or even recognition of our presence. While waiting to be checked in we over heard that the people ahead...More

    Thank Joanna L
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$ 117 - US$ 336 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 On the Beach Hotel in San Sebastian - Donostia
    • #11 Luxury Hotel in San Sebastian - Donostia
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 125
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and Evoline ltd so you can book your Mercure Monte Igueldo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Basque Country >
    • Province of Guipuzcoa >
    • San Sebastian - Donostia
    • Also Known As
    • Mercure San Sebastian Hotel San Sebastian - Donostia ,
    • Mercure San Sebastián Donostia ,
    • Mercure Hotel San Sebastian
    Add Photo Photos
    Traveller (675)
    Room & Suite (216)
    Dining (36)
    Pool & Beach (14)
    Hotel & Grounds (443)
    Bathroom (15)
    Business Centre & Event Rooms (6)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    harrops1
    6 November 2016|
    AnswerShow all 13 answers
    Response from Jan R | Reviewed this property |
    Yes I agree with everyone else, the funicular is good, check the time it starts in the morning, it may be 11 am. But we caught a bus from the centre back to the funicular, which was easy to do too. Don't let getting into... More
    1
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    Room Tips
    "The best rooms overlook the bay and have been renovated."
    Read review
    "Our room 425 had great dual aspect views"
    Read review
    "Don't choose this hotel"
    Read review
    "Higher floors are better"
    Read review
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