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57 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Reviewed 11 July 2016 via mobile

If only there was a category lower than terrible. And a star less than 1. We arrived a little before 7pm and spent what seamed an eternity trying, to no avail, to get anne to open the front door. Eventually we gained entree after a gentleman with questionable personal hygiene left the building. After trailing up the unlit stairs we...

1Thank lukearnold1944
Reviewed 17 June 2016

We booked this room under another site and they were calling it Pension Anne. The rooms looked great and the reviews were fairly good. When we got there and buzzed in, someone escorted us several doors down and up several curving flights of steps to the "Anne for losers" which is represented here. Pros... pay a tiny extra for the...

Thank Emily W
Nova Scotia, Canada
Reviewed 2 March 2016

Booked this place 4 months in advance on booking.com, which I usually have had no problems with. Booked a room for 3 adults and 1 child as per my search, but several days later got an email from the owner of Pension Anne basically saying that the room was only for 3 people and I would have to pay more...

1Thank macdonsm3
Troon, United Kingdom
Reviewed 3 August 2015

Booked this hotel back in December and paid upfront. No wonder they want your money upfront, one look at here and you wouldn't check in!. Arrived to discover no secure , private parking but available parking in any underground car park,not as advertised. The room certainly wasn't as shown on Booking.com. The accomodation made our skin crawl so much,we couldn't...

2Thank Wendy W
Cambridge, United Kingdom
Reviewed 25 July 2015

I paid upfront for six nights accommodation, and a deposit, and I could only tolerate 2 nights. But the landlady kept the full amount and my deposit and I cannot get the money back. The room is tiny and dingy and you are basically living in a family apartment with absolutely no privacy. She spent most of the time while...

2Thank jamesaddic0tt
Bath, United Kingdom
Reviewed 25 July 2015

I booked in for 6 nights. The room was tiny and in a tiny a family apartment. The landlady accused me on the first night of loosing the key (which went misteriously missing from the apartment). An email from Booking.com informed me the next morning that she wanted "over €500" to replace all the keys in her apartment (!) A...

2Thank JamesAddicott
Barcelona, España
Reviewed 4 August 2014

We stayed just 1 night at Anne's. The owner is very welcoming and smiling, but the experience at her place was not good. If you plan to sleep friday or saturday, not recomended. Balcony is just above a really, really noise street of the old part, as many of them in the area. For the 65 € paid for 1...

Thank SergioAdviser
Gold coast
Reviewed 1 August 2014

We had a horrible experience at Pension Anne. We arrived half an hour late for check in as our train was delayed, therefore we missed the following connection as well, and due to this we were greeted in the worst manner possible; the owner continued to curse at us in Spanish. To make matters worse we could not explain what...

Thank Joshkelly1990
Reviewed 30 June 2014

Came on a motorbike, pension was covered in scaffolding so no sign, just a doorbell with pension written on it. Perfect location in the middle of town and very cheap. Anne is a real bubbly character but limited English. Room was small but clean and adequate. There are 3 rooms with one shared bathroom which was never a problem for...

Thank Maxbould
Poole, United Kingdom
Reviewed 17 June 2014

Very friendly owner and very clean and tidy It is very basic and there is a shared bathroom The location is superb if you want to stay in the hart of the Old Town The down sides were that you have to use public parking which is expensive or a long walk away. The streets can be noisy We wanted...

Thank Briansn

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Additional Information about Anne

Address: Calle de los Esterlines 15, 20003 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: ₹ 2,823 - ₹ 7,863 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Anne 2.5*
Number of rooms: 4
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Questions & Answers

Here's what travellers have asked, with answers from Anne staff and other travellers.
2 questions
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Questions? Get answers from Anne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Set the bar low and only expect a bed and great location.”
 of 5 bubbles emilywV5010PB, 17 Jun 2016 | Read review
“Dont book any”
 of 5 bubbles macdonsm3, 1 Mar 2016 | Read review
“Go anywhere but here!”
 of 5 bubbles 242wendyw, 3 Aug 2015 | Read review
“The rooms are all box-like in size.”
 of 5 bubbles jamesaddic0tt, 25 Jul 2015 | Read review
“Avoid this hotel, that's my advice, it's horrible.”
 of 5 bubbles JamesAddicott, 24 Jul 2015 | Read review
5 of 5