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Petit Palace Arana

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Petit Palace Arana
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840 Reviews from our TripAdvisor Community

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Showing 227: English reviews
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Reviewed 1 week ago

excellant location. clean and modern rooms with great shower. only negative was there was no facilities in the room to make tea or coffee. would definitely recommend to friends and family and would be happy ro return. wide variety food for breakfast - particularly the fresh fruit and smoothies.

Thank Claire M
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Claire Thank you so much for taking the time to post your feedback following your recent stay with us at The Petit Palace Arana. I was delighted that you enjoyed your stay and liked the location also. I was also really happy that we met your expectations in terms of the great service we try our hardest to offer....

Reviewed 3 weeks ago

This hotel is in my opinion in one of the best locations in Bilbao. The staff were extremely welcoming and were helpful. We already want to go back and will be returning. Our room had everything we needed and was cleaned through every day. Top marks!

Thank nanook27
Sonia L, Director de Recepción at Petit Palace Arana, responded to this review

Dear guest, Many thanks for your last visit and time invested sharing your experience online following your recent stay at the Petit Palace Arana. We are pleased to read that you enjoyed your stay and enjoyed of our privileged emplacement. As you mentioned the location of the hotel is fantastic to explore Bilbao from. Thank you also for your feedback...

Oxford, United Kingdom
Reviewed 3 weeks ago via mobile

This great little hotel in the centre of Bilbao is perfect if you are travelling with your dog . Not only do they welcome pets with a dog bed, bowls and food!!!! ... THEY DON'T CHARGE ANY EXTRA!!! We checked out several other pet friendly hotels in Bilbao and they all wanted an extra 30 or so euros per night...

Thank ChristineFE
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Christine Thank you so much for taking the time to write a wonderful and very detailed review of your recent stay with us! I am thrilled to hear you enjoyed your time spent in Bilbao and that we met your expectations in terms of the facilities, location and including the great breakfast we serve. Christine,the team here at Petit...

Rhodes Town, Greece
Reviewed 18 January 2017

Very nice spot to stayed with friendly and helpful staff! Their English was excellent! Modern and comfortable rooms. Excellent breakfast with lots of options! Notice, if you travel by car, parking is 100mts away in a public underground parking!

Thank Riveqp
Sonia L, Director de Recepción at Petit Palace Arana, responded to this review

Dear guest, Thank you for sharing your lovely feedback following your recent stay at The Petit Palace Arana Hotel. I am delighted to read that you found our Hotel the right place to be with confy rooms and so many facilities to improve your stay. We are pleased to know you were happy also with the location of the hotel...

Lisbon, Portugal
Reviewed 10 January 2017

The location of this Hotel is just perfect. Located in the "Casco Viejo" (old town), just by the theatre with very nice views to the River and to the El Arenal garden. Near the Gran Via and a 10/15min pleasant riverside walk to the Guggenheim. The tram and bus have stops just across the street. If you travel by car,...

Thank GonLopes
Sonia L, Director de Recepción at Petit Palace Arana, responded to this review

Dear Mr Lopes. Thank you for the great review of our hotel and for your excellent ratings! We are delighted to read that you could enjoy your stay and we really thank you for choosing our Petit Palace ARANA as option of accomodation here. Thanks for highlighting the quality of our cleaning and confy rooms, the friendy deal of our...

Reviewed 1 January 2017

We stayed here in July for 4 nights. The reception staff were very welcoming and helpful, their English was excellent. Our room was very modern, well laid out and spotless. The frosted glass partition that separated the bathroom was fine and gave us no problem. It is a city hotel and doesn't have any outside space. Because of its city...

Thank Truebluemif
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear guest, Thank you very much for taking the time to post your kind words following your recent stay with us. I was delighted that you enjoyed your stay including the location and of course the great service we take pride in delivering to all of our guests. I have passed on your feedback to the team and we all...

Guildford, United Kingdom
Reviewed 2 December 2016 via mobile

Nice hotel, staff sometimes hardly notice you or speak English. I know is not an English speaking country but at least hotel reception? Anyway problem was noise, felt like everyone was moving furniture the whole time. We went in nov and was really noisy, so can't imagine how summer would have been. Overall was clean and bed was super comfy...

1Thank alinul
Karmele A, Propietario at Petit Palace Arana, responded to this review

Dear Guest Thank you very much for staying at the Petit Palace Arana and taking a moment to share you feedback on your stay with other travelers. I am very sorry to read that on this occasion we have not fully met your expectations and we did not provide an excellent overall experience during this stay. Your satisfaction is very...

Reviewed 28 November 2016

Little to complain about. The hotel was spotless, the staff very friendly and helpful, very good value. Our room was on the first floor landing, and was occasionally a bit noisy with people outside. It also overlooked the tram, so the occasional rumble or ringing bell. May be worth being specific if background noise bothers you. The toilet was separated...

Thank Annawaltzerpose
Sonia L, Director de Recepción at Petit Palace Arana, responded to this review

Dear Anna, We really thank your time and lovely feedback sharing your excellent ratings after your recent stay in Petit Palace ARANA Hotel with us. We are so delighted to know that you could appreciate our excellent location , and the helpful deal of our great team, really motivated to help our customers in everything they may need . We...

Guildford, United Kingdom
Reviewed 21 November 2016

Fantastic location on the edge of the old town, and a nice 20 minute walk along the river to the Guggenheim. Our twin room was clean, with a modern shower, TV and fresh linen. Free wifi very useful and appreciated. Friendly and efficient staff. All good and a lot better than many other more expensive places I've stayed. Recommended.

Thank GeeCee68
Sonia L, Director de Recepción at Petit Palace Arana, responded to this review

Dear guest. Thank you for taking the time to share your lovely review following your recent stay at the Petit Palace Arana Hotel. We are more than happy to see that we could meet your expectations making your stay an occasion to remember. Our team take truly care to provide our guests a confortable stay and offer everything they may...

Reviewed 19 November 2016

Staff really excellent but rooms badly maintained and bathroom not clean enough. Bidet cracked, wood veneer on furniture chipped and broken, toilet stained! Breakfast was very good, so really it's up to the hotel group to step up their room maintenance policy. The location is also very good but unfortunately I wouldn't stay there again due to the shabby aspect...

Thank a110
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Guest Thank you for choosing to stay at Petit Palace Arana and taking your precious time out in sharing the valuable feedback with us. Firstly I apologize we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests...

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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Petit Palace Arana Bilbao is a boutique hotel situated in Bidebarrieta street opposite Arriaga theater, between the old district and the Ensanche (modern distric). The Petit Palace Arana occupies an emblematic building dating from the nineteen century, being the oldest hotel in Bilbao. Our modern rooms feature flat screen TV (with Satellite TV), hydro-massage shower, air-conditioned/ heating and mini-bar. Some of the rooms have balconies. Located in the heart of the city, in the gastronomic area where you can taste the best pintxos and typical gastronomy. It is situated just few minutes from the Guggenheim Museum and the other Bilbao tourist attractions.Room types •64 stylish rooms.•High-Tech rooms: laptop, exercise bike, trouser press, hydro massage shower and king-size bed.•Family rooms up to 5 people: King-size bed or two beds plus bunk beds. (Baby cots free of charge).•Equipped rooms for pets (bed, feeding and water bowls).•Rooms for disabled people.•Smoking & non smoking rooms ... more   less 

Additional Information about Petit Palace Arana

Address: C/ Bidebarrieta 2, 48005 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Bilbo Zaharra
Price Range: ₹ 4,630 - ₹ 11,205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Arana 3*
Number of rooms: 64
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Also Known As:
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Arana staff and other travellers.
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Questions? Get answers from Petit Palace Arana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms towards the back of hotel were quieter”
 of 5 bubbles J4912RFclairem, 15 Feb 2017 | Read review
“Ask for higher room not overlooking the main street.”
 of 5 bubbles Annawaltzerpose, 27 Nov 2016 | Read review
“Bus from the airport stops less than a 5 minute walk from the hotel. Try it rather than a 25 euro taxi ride.”
 of 5 bubbles GeeCee68, 21 Nov 2016 | Read review
“The 5th floor has creaky floorboards, not so good if you want an early night.”
 of 5 bubbles Janet1670, 28 Oct 2016 | Read review
“Ask for large room!”
 of 5 bubbles 356karenj, 25 Oct 2016 | Read review
5 of 5