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Silken Indautxu Hotel

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Silken Indautxu Hotel
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826 Reviews from our TripAdvisor Community

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There are newer reviews for Silken Indautxu Hotel
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Showing 210: English reviews
Banbridge, United Kingdom
Reviewed 16 October 2016

This hotel is well situated with plenty of shops, bars and restaurants within easy walking distance. It is modern in décor with a restaurant, bar and cafeteria on the reception floor as well as a pleasant enclosed and covered outside garden area with tables where you can enjoy a drink. The rooms were adequate, not overly large or particularly well...

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Helpful?
1Thank cunestu
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Thank you for using Tripadvisor to know more about the stay of guest like you who makes us happy to continue with the pleasant work of making a trip to Bilbao unforgettable or at least as pleasant as we´d like, being a visitor and a guest of our house. Of course, a pleasure for us to welcome you at anytime,...

Norway
Reviewed 1 October 2016

The hotel is located in a nice quiet and safe part of the city. Only a few minutes walk to the Guggenheim museum. Further away from the old city area, but walking distance. The hotel is modern. Rooms are well furnished, decorated and clean. Bathrooms are clean. Good breakfast buffet. Staff is polite and helpful.

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Helpful?
Thank Dag W
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Dag, Thank you for your commet and opinion left, it´s a pleasure for us to have satisfied guest, staying among us. Confort , cleaness and of course staff are the three pillars of a good stay, We´ll keep working hard for the purpose of improve and maintenance the best of every service offers here at Silken Indautxu. Our best...

Adeje, Spain
Reviewed 15 September 2016 via mobile

With a group of friends 2 nights at this hotel. Rooms were very good , breakfast was ok. All staff very pleased to and helpful. Location was good. I was 6th floor and only 1 lift working bit of a pain . Other thing car parking impossible and quite expensive per night at hotel

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Helpful?
Thank GaryTauchoAdeje
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Thank you for sharing your time and leave your opinion. we keep on working to improve our facilities and best service. Hope there a next time for us to have you as a guest of this house, Best regards

Reykjavik, Iceland
Reviewed 13 September 2016

Stayed in Bilbao for three nights. Surprisingly in this hotel the staff spoke English, to my surprise. Very good start. The room was on the 6th floor, quite nice and clean. The breakfast was very nice as was all the hotel. Beds quite comfortable and good size. Would gladly stay there again

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Helpful?
Thank MariaRichter
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

We thank you for your recommendation and glad to know that your stay has satisfaced you , reason that make us work even harder to offer the best service possible to our guest. See you again, our staff would be spetially glad to welcome you.

Leicester, United Kingdom
Reviewed 10 September 2016 via mobile

Hi,here for Nine nights,august/September. starting off with the negatives,well that's that over. The positives did I really pay that much for this hotel what good value. Room an acceptable size,large bed, with a bathroom with all amenities squeezed in. good selection of toiletries,excellent bathtub. Very clean. The hotel provides a card to hang on the door handle for repairs, I...

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Helpful?
Thank paultrevor
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Paul, It´s been really a pleasure for us to have you for a long stay here as guest of our house. Thank you for your comments and for the information detailed left that surely will help doubtful travelers. We´d like to inform as well, that Silken Hotels has presence in the three cities, Gasteiz (Vitoria) , San Sebastian and...

Lake Macquarie, Australia
Reviewed 4 September 2016

After I booked our room, I was really worried about some of the very negative reviews I had read, which were unfounded. The reception staff were friendly and helpful, however access to the lifts to our room were a little way down a long flight of stairs, along a corridor then another 3 stairs. A little difficult with 2 heavy...

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Helpful?
Thank lizg007
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Liz Thank you for your time using tripadvisor ti recommend our Hotel ans its service, including breakfast! Our commitment with you and future visitors, best regards

Toronto, Canada
Reviewed 26 August 2016

The hotel is well situated. The train station is very close by if you need to get somewhere without having to walk too much. The room was large, has a mini-fridge, and the beds were comfortable. The area is pretty quiet at night so you will sleep well. There is a bar and a restaurant if you do not feel...

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Helpful?
Thank Juan M
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Juan It´s a pleasure for us that your stay at Silken Indautxu has contributed to your rest, as well as to your confort among others. As said, our Hotel offers several options of lunch and dinner, depending on the likes of the guest it could be more formal, asking for a Bistro at our Restaurant (up 20 € /menu)...

London, United Kingdom
Reviewed 14 August 2016

The hotel is located away from the city centre, however, as Bilbao is small this is not a problem. The rooms are adequate and all the facilities are as you would expect for this level of hotel. Some decorations are a little tired. I stayed in a large triple room with my family. The breakfast buffet was good. I would...

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Helpful?
1Thank David P
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, In answer to your comments, say that for us would be a pleasure as well, to have you as guest of our house with your family at any time. Here, at Silken Indautxu we like having all kind of travellers coming from any part of the world that visit the city of Bilbao. This is the way of...

Utrecht, The Netherlands
Reviewed 11 August 2016

This is a well-located and very comfortable hotel; good rooms with nice bathroom, good bed. It has a really nice garden/terrace area which is nice and shady so nice to sit in when it's very hot. We had a room on the 5th floor and we had a nice balcony with a good view of the surrounding area. We didn't...

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Helpful?
Thank mrsdutchburger
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

We appreciate your comments and descriptions made about you stay at Silken Indautxu . Actually it´s the garden/terrace a very good option for a rest, it´s divided in 2 areas, and now in summer time the one which belong to our Bar el Muelle, great for reading while having a good drink, the other on the down floor that now...

Norwich, United Kingdom
Reviewed 8 August 2016

Positives: Beds were comfortable. Room was large. Good location. Negatives: Staff were rude and unhelpful. Internet was difficult to access. Staff didn’t understand English very well. The lift had a mind of it's own ! Very run down decor. In the corridor leading to our room 2 electric sockets were hanging out of the wall. Had to be moved room...

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Helpful?
Thank Cep1210
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest We´re contacting you to inform that our wifi has already been improved as long as important reforms in our building. On the other hand, staff in charge of reception speaks and understands properly english, however tecnicals and reception´s assistant do not have enought knowlege, due its daily work does not require it Best regards

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Silken Indautxu Hotel

Address: Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando , Indautxu
Price Range: ₹ 5,206 - ₹ 9,414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Indautxu Hotel 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hotel Silken Indautxu
Silken Indautxu Bilbao
Hotel Style:
#14 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Silken Indautxu Hotel staff and other travellers.
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Questions? Get answers from Silken Indautxu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“102. This was my room adjacent to lifts but was quiet.”
 of 5 bubbles marysteven, 10 Nov 2016 | Read review
“Keep away from side street view”
 of 5 bubbles sandragK1186MO, 26 Oct 2016 | Read review
“Less noise on higher floors.”
 of 5 bubbles R694IFjuanm, 25 Aug 2016 | Read review
“5th floor rooms have balconies”
 of 5 bubbles mrsdutchburger, 10 Aug 2016 | Read review
“May want a room facing the street to enjoy the view”
 of 5 bubbles YoungMummy, 29 Jan 2016 | Read review
5 of 5