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Silken Al-Andalus Palace Hotel

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3,267 Reviews from our TripAdvisor Community

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Showing 913: English reviews
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Reviewed 2 days ago NEW

Situated slightly outside the city centre (taxi neccessary but not very expensive) with a nice garden/swimming pool. Good breakfeast though the breakfeast room is not really appealing. The superior room was worth its money.Terrace furniture could have been somewhat better.

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Helpful?
Thank Bielie2
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, In the Silken Al-Andalus Palace Hotel, we thank you for choosing us as your hotel for your recent travel to Seville and for sharing your experience. It´s a pride for us to know that you have enjoyed our facilities and that you rate in a positive way our Breakfast. In our Gastronomy Department they know the importance of...

Jeddah, Saudi Arabia
Reviewed 3 days ago NEW

Arrived with a small group of students on a trip. The location is alright, little bit far from the city centre and most attractions. The rooms were pleasant and quite spacious for value and also were very clean. The staff were very helpful althought their reception desk is tiny compared to the size of the hotel which is huge and...

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Helpful?
Thank Eric M
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, Thanks for your useful opinion published and for choosing our Hotel in Seville for your stay in this beautiful city. We are glad to know your positive reaction about our breakfast buffet, which counts with a wide range of handcrafted products. We take note of your suggestions to improve as much as possible. We hope you come back...

Coventry, United Kingdom
Reviewed 3 days ago NEW

Rooms ok but a little dated, no shower curtain so the bathroom floor was wet every day, Buffet breakfast ok for 10 euros but needs to be booked on arrival to get that price, cooked food not great although plenty if fruit and cereals and cakes. We had the Buffet evening meal one night, again the cooked food was not...

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Helpful?
Thank E2962RHmarcb
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, We thank you for choosing us on your recent stat at Seville and for spending your valuable time sharing your opinion. We are raelly sorry for not being able to fulfill your expectations about our Hotel and we will share your comment to our Gastronomy Department, in order to improve as possible, as it our compromise and mission...

Toronto, Canada
Reviewed 3 days ago NEW

Okay hotel but far from anything. You need a car (but parking is really expensive at Euro 14 a night). Bus into town is a short walk and very convenient. The hotel looks tired. Carpets are worn, paint is pealing, mold on the outside walls, windows are dirty,etc. Gym is tiny considering how big the hotel is. Breakfast is good...

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Helpful?
Thank JJ-in-YYZ
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, We thank you very much for choosing us as your Hotel during your recent travel to Seville and for sharing your opinion. We are very sorry for not beating your expectations and we will transmit your comment to our team to improve as much as possible. For us, is very important to know opinions from guests like you....

Reviewed 1 week ago

A really huge hotel but a wonderful stay away from the crowds and noise of the city. Cooperative, smiling and warm reception. Big and beautiful swimming pool in the middle of a green garden. Spacious, clean, neat, full equiped room with a big balcony. We enjoyed our stay so much !!! And a special thanks for the night reception as...

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Helpful?
Thank Sara K
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for sharing your opinion after your stay. We are pleased to know that you have felt satisfied in general terms and we thank you for your kind words about the professionalism of our staff, especially the Reception Department, we will share your comment as we are sure they will...

Onsala, Sweden
Reviewed 1 week ago

Although a large hotel it was a friendly place with quiet areas both outdoors and indoors. We enjoyed a nice atmosphere during our stay. The family room for 4 was just prefect for our family. The kids enjoyed the buffe breakfast very much.

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Helpful?
Thank hakan806
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, In the name of the staff of Silken Al-Andalus Palace Hotel, we would like to thank you for choosing our hotel for your stay in this beautiful city and for dedicating your precious time to share your wonderful comments with other travelers. It´s a pride for us to know that you have enjoyed our facilities and that you...

Andujar, Spain
Reviewed 1 week ago

No problems at all. A very enjoyable stay. Very happy with the service and the room. Very relaxing being able to sit on the terrace and by the pool. Hotel is a distance from centre but not a problem if you want to escape the crowds in the city. Would return again.

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Helpful?
Thank 518jazzw
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, In the Silken Al-Andalus Palace Hotel, we thank you for choosing us as your hotel for your recent travel to Seville and for sharing your experience. It´s a pride for us to know that you have enjoyed our pool, which offers some nice moments of relax after a long day of sightseeing. We really hope to welcome you...

Madrid, Spain
Reviewed 1 week ago

very nice atmosfere and excellent moment spent in Sevilla. romantic triana, cultural monuments, cool bars and restaurants. there is everything! hotel well located with nice service and good structure.

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Helpful?
Thank marcocR9707MZ
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, Thank you for choosing us on your recent stay at Seville and for sharing your opinion. We are glad to know you gave such a positive note of your stay and our location, as it certainly you can get to the city center in a few minutes, thanks to the bus stop next to the hotel, while enjoying...

Kfar Saba, Israel
Reviewed 1 week ago

Me and my wife spent 2 nights in this hotel during Easter holy week. It's a very big hotel with large open spaces, indoor (lobby) and outdoor (terrace and gardens). All look very nice and modern. The room are big and have all that you need up to the last detail. Breakfast was amazing. Never seen anything like it somewhere...

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2Thank tparchi3
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From all the Hotel Silken Al-Andalus Palace team, we appreciate your great rating and for sharing it to other travelers. For us it is a pride to know that you have enjoyed a unique experience during your stay, as we work every day to offer the highest quality in our services in order to achieve our customers full...

Hitchin, United Kingdom
Reviewed 1 week ago via mobile

Awful decor looks like it hasn't been updated in years. Thread bare carpets, missing tiles, concrete blocks, wood chip wall paper, you get the picture. Wifi is so bad you might as well not have it. Supposed to be 4* but doesn't look or feel like one. The location is the saving point, out of the centre with underground parking...

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1Thank Nicholas T
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, We appreciate for choosing us on your recent stay at Seville, and for spending a few minutes sharing your opinión. We are sorry we didn´t fulfill your expectations and we will share your comment to all of our team in order to improve as possible. Opinions as yours, are very important to us, because this is the only...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
An oasis in the orange blossom capital This modern, light hotel, fully refurbished in 2005, emerges like an oasis in the orange blossom capital, amongst the gardens of the Heliopolis quarter and close to Parque de Maria Luisa and Plaza de Espana. With 623 rooms, the Silken Al-Andalus Palace hotel stands out for its spacious facilities, irradiating light and freshness, inviting the guests to enjoy its more than 15,000 m2 of gardened areas, have a relaxing dip in its exclusive pool, rest in its spacious rooms with free Internet connection or enjoy a glass of wine in its piano bar with live music. ... more   less 

Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Price Range: ₹ 3,369 - ₹ 13,826 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
Reservation Options:
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#29 Business Hotel in Seville
#30 Luxury Hotel in Seville
#52 Romantic Hotel in Seville
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Questions & Answers

Here's what travellers have asked, with answers from Silken Al-Andalus Palace Hotel staff and other travellers.
66 questions
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Aalborg, Denmark
over a year ago
Buffalo, New York
9 months ago

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Questions? Get answers from Silken Al-Andalus Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms on the end of hallways, less noise and more privacy.”
EAM_EngThai, 24 Apr 2017 | Read review
“Our garden side room with balcony was amazing !”
sarakI9321XQ, 18 Apr 2017 | Read review
“go for a room with a balcony”
jimlindaewen, 29 Mar 2017 | Read review
“I was given a room overlooking the garden....very quiet...I would recommend it, if you want to have a tranquil sleep.”
711julioc, 6 Mar 2017 | Read review
“Avoid if possible....there are better places for the same money where staff is friendly and helpful”
robertwT9291KF, 5 Mar 2017 | Read review
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