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Casa Palacio Pilar del Toro Hotel

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87 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Reviewed 7 October 2016

Hi, We paid in advance for the hotel. When we arrived we were told that they could not accommodate us and that they had arranged another hotel for us. I compliment them for making the arrangements. The new hotel and room seem quite adequate so no complaints there. We did have to walk two blocks to get to the new...

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Helpful?
Thank Richard T
New York City, New York
Reviewed 12 September 2016 via mobile

Stayed in this hotel at the end of August. It's not fancy but the decor has some charm. My room was clean and comfortable. It's close to the Alhambra and a short walk to other sites. Thank you to Vincent who makes an incredible cafe con leche of which I enjoyed at least two each morning!

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Thank Lisa B
Reviewed 3 August 2016 via mobile

We thought it would have been the best hotel of our tour of spain but it turned out to be the worst. The position is super but the Room was dirty, linen were not changed and we haven't found anyone to say that. Also air conditioning was old and really noisy. And also the bathroom was not that clean and...

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Thank Andrea L
Gananoque, Canada
Reviewed 27 February 2016 via mobile

Hotel is well located in a central plaza between the Cathedral & Alhambra. Lots of interesting activity and tourist information almost next door. We loved our historic room with shuttered Juliet balcony overlooking plaza. Although we ate out noticed many locals enjoying tapas in pretty courtyard.

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Thank Bev L
Vancouver, Canada
Reviewed 12 January 2016

This hotel is very close to the Alhambra and central to many of the different neighbourhoods in Granada, such as Albayzin, Realejo and Centro. It had reliable wi-fi and was fairly clean, save for the dusty floors. The beds were comfortable, the shower was large and had good water pressure. I was overall happy with my stay here and would...

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Thank Fahara7
Reviewed 20 October 2015 via mobile

Located in a side street in the city center of Granada, this hotel offers modern but authentic rooms, various good breakfast options as well as friendly and helpful English speaking staff. I have stayed there with friends but its worth to bring your family.

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Helpful?
Thank Robert H
Trinitario B, Director Comercial at Casa Palacio Pilar del Toro Hotel, responded to this review

Thank you very much for your comments that help us to improve each day to offer our best in service and quality at the Hotel and Restaurant

Reviewed 28 September 2015 via mobile

My sister and I stayed at this property two nights. Booking this hotel, I was nervous and hesitant as people had numerous negative things to say (on hotels.com and tripadvisor as well). In retrospect I'm glad I booked this hotel and didn't let the negative reviews be the deciding factor in my decision. The hotel is in THE MOST PERFECT...

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Helpful?
Thank AnciaB
Trinitario B, Director Comercial at Casa Palacio Pilar del Toro Hotel, responded to this review

Thank you very much for your comments that help us to improve each day to offer our best in service and quality at the Hotel and Restaurant

Tunja, Boyaca, Colombia
Reviewed 12 August 2015

I've spent a total of six months living and studying in Granada over four years and this is a great hotel for its price and location. It is about fifteen seconds from the main plaza and walking distance to the other main attractions in the city. The pros are the location (the best!!), the very friendly staff who are willing...

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Helpful?
Thank Alison K
Trinitario B, Director Comercial at Casa Palacio Pilar del Toro Hotel, responded to this review

Thank you very much for your comments that help us to improve each day to offer our best in service and quality at the Hotel and Restaurant

Reviewed 11 August 2015 via mobile

1) impossible to reach the hotel according to the web addresses. 2)dirty all over the room. 3)The bad mattress that I ever sleep. 4) 70 Euro for the room and 20 for parking is to much. 5) had to change room for a better mattress.no recommend. 6)the service was wonderfully.

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Thank Gustavo M
Trinitario B, Director Comercial at Casa Palacio Pilar del Toro Hotel, responded to this review
Google Translation

Buenos dias Lamentamos profundamente los perjuicios ocasionados durante su estancia, y en la parte que nos corresponde le aseguro que...

Kingston, Canada
Reviewed 29 July 2015

i stayed at the Hotel Casa del Pilar as part of a group trip with G Adventure - the rooms are large and clean - so is the bathroom ! Nice toiletries were supplied as well. The hotel has a nice sitting room/bar area and another bar/restaurant right beside it where you can have a drink or have breakfast (not...

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Helpful?
Thank J L
Trinitario B, Director Comercial at Casa Palacio Pilar del Toro Hotel, responded to this review

Thank you very much for your comments that help us to improve each day to offer our best in service and quality at the Hotel and Restaurant

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Charming hotel at Granada City Centre. New management to recover essential atmosphere of the hotel and the restaurant Pilar del Toro ... more   less 

Additional Information about Casa Palacio Pilar del Toro Hotel

Address: Hospital de Santa Ana, 12 - 2, 18009 Granada, Spain (Formerly Hotel Casa del Pilar)
Region: Spain > Andalucia > Province of Granada > Granada > Realejo - San Matias
Price Range: ₹ 2,905 - ₹ 7,117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Palacio Pilar del Toro Hotel 3*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Casa Palacio Pilar del Toro Hotel staff and other travellers.
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Questions? Get answers from Casa Palacio Pilar del Toro Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maker sure they will have a room available for you.”
 of 5 bubbles U7377RKrichardt, 6 Oct 2016 | Read review
“Contact the hotel to specify interior vs exterior room”
 of 5 bubbles Fahara7, 12 Jan 2016 | Read review
“Ask for a corner room. They have tall ceilings and some have a balcony.”
 of 5 bubbles alisonk961, 11 Aug 2015 | Read review
“Ask for rooms away from the central foyer, which could be noisy.”
 of 5 bubbles hsbasu, 29 Dec 2014 | Read review
“105 & 205 will be the quietest and have a view into the courtyard too. Rooms 104 is terrible.”
 of 5 bubbles colinsoutholt, 9 Nov 2013 | Read review
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