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All reviewsgreat locationalhambra ticketstop floorstreet leadingtea and coffeealhambra view roomrooms are smallfree internet accesslovely patiobooking ticketstapasbreakfast roomthe busup hillmini barshort walkhotel is located
We stayed overnight in Granada to get up early the next morning to visit Alhambra. The hotel secured tickets for us (recommended); we were having great difficulty doing this online-tickets are timed and limited). We had asked for the Alhambra view room which was on...More
The staff was very helpful. I had an email as soon as I booked letting me know that I should make plans for advance ticket to the Alhambra as soon as possible. They also offered to make the arrangements for me and were able to...More
1 Thank mcguirejw
Response from PuertadeLasGranadas, DTO. RECEPCIÓN at Puerta de Las GranadasResponded 12 October 2017
Dear Mr. McGuire,
Thank you for your overwhelming opinion and your valuation.
It is really important for us to know that you enjoyed your stay at our hotel thanks, to our privileged location in a step from Alhambra and in the heart of City Center....More
Very knowledgeable, polite, efficient and economic. I left my prescription glasses, and asked to have them mailed to my next hotel. It was done as requested. This was above and beyond what I expected. I am very pleased with the customer service and follow through!...More
The lovely Carmen on reception welcomed our party of 4 giving us great tips on our pre planned visit to the Alhambra. Rooms were very clean and the hotel smelt wonderful! Clean towels daily. Great breakfast - plenty to keep you going till lunchtime. The...More
3 Thank Sally R
Response from PuertadeLasGranadas, other at Puerta de Las GranadasResponded 26 January 2018
We really appreciate your kind words and your opinion in TripAdvisor. We are also very grateful for your opinion about our work. Our staff work every day for our guests to make them feel "like home", and the best pleasure we can have...More
My various small needs were taken care of with efficiency and friendliness. In a quiet street, you can walk up to the Alhambra, and to many little restaurants and clubs (for authentic local flamenco try Taller de Arte Vimaambi). Nice people.More
Thank Kevin C
Response from PuertadeLasGranadas, RECEPCIONISTA at Puerta de Las GranadasResponded 15 January 2018
Dear valued customer,
First and foremost, thanks for sparing some minutes of your valuable time to rate our service.
It is an enormous satisfaction to know that you had a good stay with us.
We are also very grateful for your opinion about our work....More
No parking at the hotel but you can stop outside to offload luggage. The access road has restrictions so you need to advise the hotel of your car details so that they can advise the local police. The hotel will advise... More
No parking at the hotel but you can stop outside to offload luggage. The access road has restrictions so you need to advise the hotel of your car details so that they can advise the local police. The hotel will advise details of a car park about ten minutes walk away and they will arrange a discounted rate of about 15€ per night.
On reserving the hotel will send you full details and instructions by email.