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Palacio de Santa Ines

Expedia.comUS$ 93*
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#10 of 125 Hotels in Granada
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Palacio de Santa Ines
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1,173 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Ochiltree, United Kingdom
Reviewed 2 January 2017

Incredibly friendly and helpful staff. Our room was very quirky and had a spiral stair case with a small sitting area above. It also had a bath. The room was very clean. The breakfast choice was very good.

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Helpful?
1Thank mkkk64
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest We are pleased to know that your stay was pleasant . Many thanks for appreciating all our services. We are glad to know that you enjoyed the location and the staff hospitality. Our aim is to give the best service to make your stay pleasant and enjoyable. We are happy to know that you appreciated our Breakfast Buffet...

New Jersey
Reviewed 1 January 2017 via mobile

We loved our stay here in room 10 with Alhambra view and small sitting room. Lovely, clean, historic hotel with very friendly staff. We took the bus from the airport which leaves you off at the cathedral and it was about .3 miles up the road. About .4 miles walk to the Alhambra. Great location for exploring the city and...

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1Thank TakeMeAway44
Palacio S, Director de Recepción at Palacio de Santa Ines, responded to this review

Dear Guest , We are so glad to know that your stay was pleasant and enjoyable . We would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. You´re absolutely right , the room you stayed in : room nº 10 has a cosy small terrace with fantastic views to the...

Paris, France
Reviewed 1 January 2017

The hotel benefits from a great location between Alhambra and Albaysin - it cannot be accessed by car that needs to be parked relatively far. The hotel is quite picturesque featuring two patios (one beautiful one and a second one less so). However, the level of comfort is close to unacceptable: tiny and very dark rooms with insufficient heating (we...

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Helpful?
Thank Elliot B
Bromyard
Reviewed 27 December 2016

The hotel was situated in the the best place to visit the Alhambra and all the nearby interesting places in the Albacyn area. Wonderful atmosphere. You can sense the age of the building and the necessity to keep cool.

Review collected in partnership with this hotel
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Helpful?
1Thank Z4314RGsusanw
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for your nice comment referring the Palacio de Santa Inés. We are feeling so gratified to know that your stay at the Hotel was pleasant and enjoyable. Our location in the heart of the ALBAYCIN, in one of the most privileged surroundings, No need of car, walking distance to main attractions of the city. Thanks once...

Dundee, United Kingdom
Reviewed 24 December 2016

We stayed one night here . It was booked by a friend who had difficulty booking two rooms at the same time. Our room was at ambient temperature (approx. 8 deg cent.) when we got there at about 14:00 hours. I asked at reception if they could put the heating on or at least supply some extra blankets. The bloke...

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Helpful?
1Thank OssWhite
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. We are feeling so sad to know that your short stay at the hotel was not the one expected because of the heater temperature. We would like to point out that all the heathers has been inspected to...

Minneapolis, Minnesota
Reviewed 7 December 2016 via mobile

Exactly what I was looking for. Clean, well-located, charming and full of character. Helpful staff, good breakfast. Located on a narrow and winding street that I would not have easily found without google maps. Would stay there again and recommend it. Not luxurious but perfect for the needs of this mom and her daughter studying in Sevilla.

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2Thank jojomama4
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest , We would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are delighted to know that your stay with us was pleasant and enjoyable. We hope to see you very soon , perhaps for your next visit to your daughter. Thanks once again for your time and...

Union, New Jersey
Reviewed 5 December 2016

We were very happy with this hotel. The staff was friendly and very knowledgeable, never tiring of our questions. The room was very clean and aesthetically pleasing as was the entire building. Two hundred words should not be necessary to convey our opinion of this lovely place.

Review collected in partnership with this hotel
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Helpful?
1Thank kayrinp2016
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, We just want to thank you for kind evaluation and your description of the Hotel. We are glad to know that you enjoyed the stay in the hotel. In my Name and on the name of all the staff , thanks one again , it was an absolute pleasure to receive you . We hope to see you...

Carrigart
Reviewed 27 November 2016

What a lucky find and what a treat! Lovely, lovely hotel. Such an old building, steeped in history and totally Spanish. Had a Superior room with our own sitting room that looked out to the Alhambra - it was amazing. Great location. Can thoroughly recommend. Didn't want to leave!

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1Thank VerityCarrigart
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, Many thanks for your nice comment referring the Palacio de Santa Inés. We are glad to know that you spent such a lovely time in the hotel and neighborhood. We are actually situated in one of the most beautiful and historical area of Granada. Close to the main important monuments , restaurants, museums in town. You´re absolutely right...

Reviewed 7 November 2016

Perfect location and great service, but for the price I would expect a better room. It was shabby, the mattress was saggy (though they did change it on request, unfortunately after one bad night), the shower head was broken, there was a smell of drains in the bathroom, and we could hear our neighbouring guests showering and coughing as if...

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Helpful?
6Thank Anna S
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest, First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are so sorry to know that the room didn´t meet your expectations. We are also feeling very sad to know about all your complaints referring the shower, noise … You should have informed reception...

Northampton, Massachusetts
Reviewed 6 November 2016

The location was good, we could walk to a lot of places and we got some bus passes that also worked well. The public spaces in the hotel were beautiful but the room was quite ordinary with old furniture. We were annoyed because they advertised an afternoon coffee/tea and we looked forward to it as a break from days full...

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Helpful?
3Thank MLFWesternMass
Palacio S, Director de Relaciones con Clientes at Palacio de Santa Ines, responded to this review

Dear Guest First of all, we would like to thank for your time and for your review after your recent stay at the hotel Palacio de Santa Inés. After reading your review , we are so surprise to know that you didn´t get the free service for coffee and tea . The hotel advertised and do serve every afternoon that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The 16th-century Palacio De Santa Ines, in the Unesco World Heritage Albayzín district, is a 5 minute walk from Granada Cathedral. Crossing the small hall at the entrance, visitors will be fascinated by the courtyard beauty because of its fountain, columns, balustrades and in particular, of Renaissance frescos painted. ... more   less 

Additional Information about Palacio de Santa Ines

Address: Cuesta Santa Ines 9, 18010 Granada, Spain
Region: Spain > Andalucia > Province of Granada > Granada
Price Range: ₹ 4,345 - ₹ 15,135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palacio de Santa Ines 3*
Number of rooms: 35
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Also Known As:
Palacio De Santa Ines Hotel Granada
Palacio De Santa Ines Granada
Hotel Style:
#4 Family Hotel in Granada
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from Palacio de Santa Ines staff and other travellers.
29 questions
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Westgate-on-Sea, United Kingdom
21 days ago
Ludhiana, India
2 months ago
Bissingen an der Teck, Germany

See all questions (29)

Questions? Get answers from Palacio de Santa Ines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get room 2 (the Alhambra) try to get it. It is more expensive but it was well worth it for us.”
Sixonthego_50, 20 May 2017 | Read review
“All rooms are nice and quiet. The superior rooms have the views of the Alhambra.”
TheSmiths-London-BA, 16 May 2017 | Read review
“It is worth the little extra for a view o Alhambra”
johnrwss, 29 Apr 2017 | Read review
“Ask for a high room, unless you have trouble walking as there is no lift. Also, a view is a wonderful bonus”
LindaMurcia, 27 Apr 2017 | Read review
“Ask for a room on the top floor, to ensure a beautiful view of the Alhambra”
RenoTraveler03, 31 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 93* /night
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Hotels.comUS$ 93
Hotwire.comUS$ 93
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Prices are for 1 room, 2 adults
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