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Palacio de Santa Ines

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Traveller (458)
Room & Suite (428)
Dining (34)
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Overview
  • Excellent60%
  • Very good31%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(121 reviews)
“old town”(51 reviews)
“spiral staircase”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Accessible rooms
3 Star Hotel
All hotel details
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
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Reviews (1,392)
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445
228
59
10
2
Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewtaxi farealbaicin districtcharming hotelno liftsitting roomlots of charactercentury buildingold palacebreakfast was excellentbreakfast roomcar parktea and coffeeshort walk
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61 - 65 of 744 reviews
Reviewed 3 October 2017

Lovely hotel, but we had a terrible experience because our room (#4) was right near a club that had people/noise all night (Saturday night, Sept. 16), and we got almost no sleep (and we used to live in NY, so we're used to noise). We...More

2  Thank rkade32
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 4 October 2017

Dear Guest , First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay. Regarding the noise, we are feeling very sad to know about your complaints. Our aim, giving you room nº 4, one of...More

Reviewed 3 October 2017 via mobile

Stayed here 4 nights. Found that rooms were a little noisy because the sound of doors closing and suit cases rattling over the tiles echoes around the courtyards. Great location though and the bar on the corner of the street was super for a nightcap...More

1  Thank MFEP
Response from Palacio S, Director de Relaciones Públicas at Palacio de Santa InesResponded 15 October 2017

Dear Guest , We would like to thank you for your comments after your recent stay at the Hotel Palacio de Santa Inés. We are glad to know that your stay was pleasant and enjoyable It was so pity to know that you have been...More

Reviewed 2 October 2017

We stayed for 3 days at the end of September - in room 14 on ground floor. Ideally located a few metres off the historic Carrera del Darro, close by the Alhambra, the historic Albeicin and the cathedral.Very friendly staff, buffet breakfast had good choice....More

Thank Chris P
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 15 October 2017

Dear Chris, First of all, we would like to thank you for the opinion. We are happy to know that you enjoyed your holidays in our Hotel and we hope that if you ever come back to Spain, you will not forget about us, you...More

Reviewed 30 September 2017

This place has history to spare. It has been restored as much as possible. However there are some issues with sinks not draining and a mustiness that is ever present. If being close to the Alhambra and old city streets is critical, this place fills...More

Thank MarlynJ
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 15 October 2017

Dear MarlynJ, First of all, we would like to thank you for your time reviewing our Hotel after your stay. We are glad to know that you enjoyed every small details of the Hotel, the architecture, the history and the character of the building. We...More

Reviewed 26 September 2017

I've been vacillating over whether it was 3* or 4*. I went with 4*. The first thing I'd say is do not use google maps to find the car park the hotel recommends. It leads you up a blocked off road. Use the excellent directions...More

Thank drc225
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 29 September 2017

Dear Guest, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$ 73 - US$ 264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$ 73 - US$ 264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (458)
Room & Suite (428)
Dining (34)
Amenities (11)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Juliabld
24 April 2018|
AnswerShow all 5 answers
Response from Vik S | Reviewed this property |
From memory it was 7 to 11 am... And very substantial menu. Loved the accom, room was very generous size and location perfect to walk everywhere....
1
Vote
Superspikes
22 October 2017|
AnswerShow all 4 answers
Response from Mianne76 | Reviewed this property |
Room 34 on the last floor has an amazing view of the Alhambtra!
0
Votes
Becky A
4 September 2017|
AnswerShow all 5 answers
Response from avd14 | Reviewed this property |
very good breakfast & excellent coffee 10 EU; between 6.30/7.00 - 10.00. You can decide in the morning if you'll have breakfast or not. And you pay when you check out.
1
Vote
Room Tips
"Room 33 has a window in both the bedroom and the bathroom so has good ventilation. It also has a lovely view..."
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"Room 32 had a lovely view of the Alhambra to the side of the balcony."
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"Book a corner room. They are larger and more quiet."
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"request away from disco"
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