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Cuesta Santa Ines 9, 18010 Granada Spain
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6 people are viewing this hotel
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (735)
Room & Suite (277)
Dining (46)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Palacio de Santa Ines
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 137 hotels in Granada
Location
Cleanliness
Service
Value
Travellers' Choice
The 16th-century Palacio De Santa Ines, in the Unesco World Heritage Albayzín district, is a 5 minute walk from Granada Cathedral. Crossing the small hall at the entrance, visitors will be fascinated by the courtyard beauty because of its fountain, columns, balustrades and in particular, of Renaissance frescos painted.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Breakfast available
Free shuttle or taxi services
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
Special diet menus
Wine / champagne
Vending machine
Airport transportation
Taxi service
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
VIP room facilities
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Historic Hotel
Languages Spoken
English, French, Russian, Spanish and 1 more
1991Reviews49Q+A100Room tips
Traveller rating
  • 1,213
  • 597
  • 136
  • 33
  • 13
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Elizabeth wrote a review 26 Sep
Stanford, California4 contributions
I don’t know if I was staying at the same hotel everyone else did, but I found this place a bit unsettling and creepy. I think due to the oldness, but also due to the fact that my room had a spiral staircase with a loft in it and an extra bed. I’m sure this would be wonderful for a family, especially with a one with a teenager, but for me as a solo traveler, it wasn’t necessary and just really creeped me out at night. They gave me a room with a window overlooking the common courtyard - so that people passing in the hall can see directly into my room. The receptionist (blonde lady with a bob) is not very friendly. You also have to lug your baggage up several stairs to get to the hotel, then later to get to your room. No one offered to help me even though I am a young woman by myself.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: No hotel parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Palacio Santa Inés, Otros at Palacio de Santa Ines
Responded 3 days ago
Dear Oelizk, First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay. We are feeling so deeply saddened by reading that the room didn´t meet your expectations. It so pity to know through your review that the you felt uncomfortable during the stay. The hotel upgrades your standard reservation to a superior Room: Duplex room. Our aim was not other than make your stay as comfortable as possible. Enjoying the independent sitting area where to relax after a long day in your room may be very satisfying. You should inform reception desk about your discomfort; they staff will acted automatically offering you another room with a different characteristic and orientation. They always made their best helping with everything they could. Regarding the access, the Hotel Palacio de Santa Inés is an XVI century building situated in the ALBAYCIN quarter, pedestrian area where most of the streets have some few steps. The location is unbeatable. We are sure that you definitely enjoy it. Situated in the centre of the historic city, you are close to all the most important attractions and monuments. No need of any public transportation. Thank you once again for your time and review. Best regards Customer Department Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Douglas D wrote a review Jul 2022
United Kingdom49 contributions13 helpful votes
Hotel's Favourite
What a great hotel. Right in the heart of Granada in the Albayzin area and with a view from our bedroom of the Alhambra that is second to none. The staff were all excellent and were very helpful too. Breakfast, for us, was an extra €10 each but it was well worth it. If we return to Granada I would have no hesitation in staying here again.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: The hotel does not have a car park so you have to park in a public car park then take a taxi to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Palacio Santa Inés, Otros at Palacio de Santa Ines
Responded 8 Aug 2022
Dear douglasd417, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the views of the room and the hotel itself. It was a pleasure to receive you. I hope you´ll stay with us in your next trip to Granada. Thanks again for your 5 maximum evaluation. Best regards, Customer Department Service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheTraveller988 wrote a review 23 Sep
Stoke, United Kingdom33 contributions82 helpful votes
One of the best hotel experiences I've ever had. The location is stunning right in the heart of the beautiful historic Albaicin district of the city, so really well placed to discover the many treasures both that and Sacromonte have to offer + the amazing Alhambra looks down over the hotel from its lofty peak (and itself is about 30 minutes strenuous walk away). The staff were universally pleasant: 3 different people on reception during our stay and all were enthusiastic and helpful, as were the breakfast staff. Breakfast itself was a delight: great choice and hosted in a lovely setting. The hotel itself has stayed really true to its roots with plenty of original features and sympathetic updates where necessary - it really is like stepping back in time. Per the title, absolutely faultless - highly recommended.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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loretaartero wrote a review 22 Sep
The experience in Granada was wonderful and palacio of Santa Inés was a great place to stay. The place is close to many restaurants and historical sites. The room was clean ample and bed was comfortable. We love to walk so going up the steps to the palace was an easy walk. Would definitely stay there again.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wander18539 wrote a review 22 Sep
Washington DC, District of Columbia, USA75 contributions41 helpful votes
Palacio De Santa Ines has a great location in the historic Albayzín district. We could walk from there to all Granada’s major attractions. The hotel is picturesque—it is in a 16th century building that has been expertly restored. The rooms are clean and comfortable with modern bedrooms and spacious showers. The breakfast buffet, served in a beautiful room, was excellent and offered many hot and cold options. The staff was extremely friendly and helpful and gave us a lot of good information about how to get around Granada.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jayne W wrote a review 22 Sep
Birmingham, United Kingdom48 contributions10 helpful votes
Beautiful hotel. Typical old Spanish style. The view of the alhambra palace from our room number 35 was breathtaking and something we will never forget . A special mention must go to Aaron on reception who was an asset to the hotel with his friendly manner. Thank you for an unforgettable stay ❤️
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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merrickPhomPenh wrote a review 17 Sep
Manchester, United Kingdom51 contributions39 helpful votes
This beautiful small hotel in a 16th Century building reminded us of the lovely Moroccan riads we've stayed in. The location is ideal, the rooms very comfortable, and the service outstanding. The excellent breakfasts are superb value.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Aimee B wrote a review 16 Sep
Charlotte, North Carolina93 contributions42 helpful votes
The Hotel Palacio de Santa Ines was in a great central location for Granada. Our check in was seamless and the gal at the front desk was amazing by providing helpful information throughout our stay. The room is well appointed with a sitting area, large bathroom and mini fridge, the ac was very cold too! Breakfast was very reasonable but had a wide variety of options, a great value! Only downside was there was just one channel in English and it wasn't news.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mery Dakkaki Baggar wrote a review 1 Sep
Luxembourg18 contributions22 helpful votes
Loved this hotel. We traveled in august for our anniversary and we had the best stay and we are going to come back for sure. The staff all of them were very nice, especially Melina, a very nice person and very attentive. When we had some issues, we just discussed them and they were immediately fixed. The hotel is very centric and close to the Alhambra, it is a bit far from the entrance of Alhambra about 15 min walk max. There are very nice small restaurants around, and the hotel staff gave us very nice recommendations and we were really happy. Thank you, we will be soon back.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: Best stay this summer for us.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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GinnyStaffordshireUK wrote a review Aug 2022
Alton, United Kingdom282 contributions125 helpful votes
We stayed for three nights at Palacio de Santa Ines. The staff were all very pleasant and helpful and breakfast excellent. The rooms were clean and comfortable. and the Wi-Fi great. It’s not quite as polished as it looks on the website but it is a very old, quirky building.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: We struggled to find our way to the Puerto Real parking. We drove up and down the 44 looking for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$64 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palacio de santa ines hotel granada, palacio de santa ines granada
LOCATION
SpainAndaluciaProvince of GranadaGranadaAlbaicín / San Pedro
NUMBER OF ROOMS
35
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Frequently Asked Questions about Palacio de Santa Ines
Which popular attractions are close to Palacio de Santa Ines?
Nearby attractions include Mirador de San Nicolas (0.4 km), Casa Ana · Centro Flamenco · Tablao (0.2 km), and Escuela Delengua (0.2 km).
What are some of the property amenities at Palacio de Santa Ines?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Palacio de Santa Ines?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palacio de Santa Ines?
Guests can enjoy breakfast during their stay.
Is parking available at Palacio de Santa Ines?
Yes, parking is available to guests.
What are some restaurants close to Palacio de Santa Ines?
Conveniently located restaurants include Artesana Pic Nic, Teteria Restaurante Diwan, and El Mercader.
Does Palacio de Santa Ines have airport transportation?
Yes, Palacio de Santa Ines offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palacio de Santa Ines?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Palacio de Santa Ines?
The staff speaks multiple languages, including English, Spanish, French, Russian, and Arabic.
Are there any historical sites close to Palacio de Santa Ines?
Many travellers enjoy visiting Generalife (0.7 km), The Alhambra (0.5 km), and Mirador de San Nicolas (0.4 km).