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Palacio de Santa Ines

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Traveller (554)
Room & Suite (272)
Dining (34)
Certificate of Excellence

About

Location
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Certificate of Excellence
The 16th-century Palacio De Santa Ines, in the Unesco World Heritage Albayzín district, is a 5 minute walk from Granada Cathedral. Crossing the small hall at the entrance, visitors will be fascinated by the courtyard beauty because of its fountain, columns, balustrades and in particular, of Renaissance frescos painted.
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quirky Hotels
Charming
HOTEL CLASS
Hotel links
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Special Offer:Complimentary bottle of wine
1,619Reviews
819Photos
40Q+A
100Room tips
Traveller rating
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Popular mentions
Perfect situation a few hundred metres from Plaza Nueva and ideally placed for lots of bars. Some rooms have views of the Alhambra. The photo is from Room 36 but the rooms at the front have a fuller view. Breakfast was fine and what you would expect.
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Unique, beautiful, clean hotel with amazing staff. Everyone was so nice and friendly. The staff helped us plan a fun hiking trip nearby and book a show in the evening. Great location and comfortable rooms. We had an Alhambra view which was really nice. Breakfast buffet is small
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Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa Ines
Responded 6 days ago
Dear Mrs. Angelica, We would like to thank you for kind evaluation and for your nice comments referring to our staff and to the services offered. We are glad to know that you enjoyed your short stay in our beautiful Granada and that you appreciated the perfect location in the heart of the city. You are absolutely right, the views of the Alhambra from the room are fabulous, it is really worth to choose this type of the room. The experience of waking up with such view is unforgettable! It was a real pleasure receiving you, we hope to see you in your next visit. Best regards, Customer Department Service.
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Beautiful old hotel in an ideal location. Hotel reception staff were very friendly and welcoming. Aaron even loaned us an adaptor plug which we'd omitted to pack! Room was quite small and a bit stuffy but the aircon worked well and the bed was comfy Breakfast was fine for a few
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Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa Ines
Responded 1 week ago
Dear Mrs. Penny, We would like to thank you for kind evaluation and for your nice comments referring to our staff and to the services offered. We are glad to know that you enjoyed your short stay in our beautiful Granada and that you appreciated the perfect location in the heart of the city. It was a real pleasure receiving you, we hope to see you in your next visit. Best regards, Customer Department Service
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This is a well located hotel, with friendly staff and comfortable beds. Our room was fine — comfortable and basic. The building itself is lovely. Our first night we slept well, but the next apparently coincided with an event at the club next door, and we had people singing and
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Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa Ines
Responded 1 week ago
Dear Travel1406, First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are delighted to know that you enjoyed the location, that you appreciated the beauty of the building itself and thanks for appreciating the comfort of the beds. We would like to apologize for to the noise that disturbed you the last night. During your next stay I assure you that the Reception will assign you a room in a quieter zone so you are not disturbed by any noises. Be sure that our staff make the best to help all the guests in order to make them feel like home. Once again, thank you for your time and for your review. Best regards, Customer Department Service.
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A lovely centrally based hotel in the Albaicín. Rooms comfortable, cleaned and towels changed daily. Our room 33, on the third floor, had beautiful views of the Alhambra Palace.. Hotel staff very personable and helpful. Lovely interior patios. 24 hour Reception service.
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Review collected in partnership with this hotel
Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa Ines
Responded 2 weeks ago
Dear GrandTour539030, Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. You are absolutely right, the views of the Alhambra from the room are fabulous, it is really worth to choose this type of the room. The experience of waking up with such view is unforgettable! It was a real pleasure receiving you, we hope to see you in your next visit. Best regards, Customer Department Service
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Photo provided by managementPalacio de Santa Ines
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Photo provided by managementPalacio de Santa Ines
Guest room
Photo provided by managementPalacio de Santa Ines
Suite
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What they said! If you are there for a couple of days and would like a change for breakfast, I would also recommend the breakfast at the hotel up the main street, Shine Albaycin. Really great as well. But I highly recommend Santa Ines, we had a wonderful stay there, front desk is so helpful and friendly. Book tickets ahead of time for sure, and get up there in the morning if possible. And eat at Los Diamantes. Great seafood!
2 votes
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Hi If I remember correctly, they do have a lift but I believe there are many stairs from the road to their front door and I'm not sure if a taxis can get you straight to the door. We were dropped off at the street next to the river and walked 2 flights up to their door. Call the hotel they are very accommodating
0 votes
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Dear Cecilia, Really there is no difference, all double rooms with views are superior. We´ll do everything possible for you can have a nice room with beautiful Alhambra views. Thank you very much Kindly Desk Department
0 votes
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Dear Sir ,Madam We are sorry to inform you that the hotel has no pool . For all you may need , we will be at your disposal Best Regards Siham Matrany
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I’m not sure what they call a family room. We had a bedroom with a queen bed and a living room with 2 small couches, probably not big enough for your kids but I would contact the hotel directly and ask. I don’t think I had a family room.
0 votes
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1234568
"Superior double rooms on the third floor have beautiful views of the Alhambra Palace. We stayed in Room 33."
"Get a room with the view of Alhambra"
"Physical disability? Check hotel before booking to see if they have accommodation available at ground level."
"Book the room as high as you can"
"Pay the extra for the views.Well worth it !"
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PRICE RANGE
US$ 63 - US$ 187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palacio de santa ines hotel granadapalacio de santa ines granada
LOCATION
SpainAndaluciaProvince of GranadaGranada
NUMBER OF ROOMS
35
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