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Palacio de Santa Ines

1,329 reviews
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Traveller (411)
Room & Suite (400)
Dining (34)
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(119 reviews)
“old town”(50 reviews)
“spiral staircase”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Accessible rooms
3.0 Star Hotel
All hotel details
Offers from Palacio de Santa Ines
Offers & Announcements: Free breakfast with your stay
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,329)Write a Review
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Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewtaxi farealbaicin districtcharming hotelno liftsitting roomlots of charactercentury buildingbreakfast was excellentcar parkbreakfast roomtea and coffeeshort walktop floor
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1 - 5 of 714 reviews
Reviewed 2 weeks ago via mobile

We stayed at this hotel and we found everything to be outstanding!! The hotel position was in the old part of the city, we could walk anywhere. It was still quiet even though we were just back from the crowds really! The staff at checkin/our...More

1  Thank trishadams2
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Trishadams Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you...More

Hotel's Favourite
Reviewed 28 October 2017

Would really recommend this hotel for its location in the Albaicin district and for the wonderful views of the Alhambra from our room (worth paying the extra for a superior double). All the staff were very friendly and helpful and the hotel itself has lots...More

Review collected in partnership with this hotel
1  Thank Jackie M
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 29 October 2017

Dear Guest, First of all, we would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are pleased to know that you enjoyed the location, the atmosphere and the warm welcome of the staff. You´re...More

Reviewed 2 weeks ago

Excellent location in the centre of the old quarter with magnificent views of the Alhambra. Room slightly on small side but ultimately not a significant issue. Otherwise I can recommend a stay with very helpful and friendly staff.More

Review collected in partnership with this hotel
Thank Alboydwoods
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Guest, We would like to thank you for the positive comment about your stay in our Hotel in Granada. It is wonderful to hear that you enjoyed your holidays with us. Thank you for appreciating the staff and the hotel itself. You are absolutely...More

Reviewed 3 weeks ago

I reserved two rooms at Palacio de Santa ines through email communication. They were very timely and accommodating in their correspondence. We were to pay for this hotel upon arrival and I am glad this was the arrangement. By the time we got to Granada...More

1  Thank Dena S
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Sir / Madam, First of all, we would like to thank you for your time reviewing our Hotel. We are so sorry to know that you find some trouble to get to our hotel. As you perfectly said, you called by telephone the hotel...More

Reviewed 3 weeks ago via mobile

Hotel is Ok. Nothing fancy about the property itself. The location is good with respect to the Alhambra. The ambiance within the Lobby /reception area feels cold and without any personal warmth. Breakfast is so, so, for 10 euros I was expecting more variety. We...More

1  Thank Titus42
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Guest, First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay. We are glad that you appreciated our location in the heart of the Albaycin quarter, walking distance to the main attractions of the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$ 65 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 65 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (411)
Room & Suite (400)
Dining (34)
Hotel & Grounds (385)
Bathroom (16)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Superspikes
22 October 2017|
AnswerShow all 4 answers
Response from Mianne76 | Reviewed this property |
Room 34 on the last floor has an amazing view of the Alhambtra!
0
Votes
Becky A
4 September 2017|
AnswerShow all 5 answers
Response from avd14 | Reviewed this property |
very good breakfast & excellent coffee 10 EU; between 6.30/7.00 - 10.00. You can decide in the morning if you'll have breakfast or not. And you pay when you check out.
1
Vote
Michelle0985
2 May 2017|
AnswerShow all 4 answers
Response from Palacio S | Property representative |
Dear Michelle, First of all, thank you for writing to us. regarding your question, yes, all our rooms have a private bathroom. If you have any quiestion, do not hesitate to ask us. Kind regagrds, Ania.
1
Vote
Google Translation
Room Tips
"Try to get one with view of the Alhambra our room 34 had this and it was stunning."
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".Rooms on the top floor have more light."
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"Go for the rooms with a view"
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"There is very little drawer space to store personal items and small items of clothing."
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