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Sercotel Gran Hotel Luna de Granada

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#17 of 125 Hotels in Granada
Certificate of Excellence
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Sercotel Gran Hotel Luna de Granada
Sercotel Gran Hotel Luna de Granada
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1,169 Reviews from our TripAdvisor Community

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There are newer reviews for Sercotel Gran Hotel Luna de Granada
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Showing 191: English reviews
Miami Beach, Florida
Reviewed 31 January 2017

Very comfy beds, staff very polite and very good location. Furthermore the hotel accepts pets and we were travelling with our German Shepard - so was just perfect. Only remark to the indoor pool temperature of 26º - which is too cold to the winter time - reason why we haven't use it.

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Helpful?
Thank Gigioliveira
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind report. We have a special "pet program" in order to satisfied people travelling with them. About indoor pool, tempetature is between 26º - 29ºC. We indicate in the sign, the minimum of this temperatura. We await to see you in the future. Juan M. López Sercotel Gran Hotel Luna de Granada

Little Silver, New Jersey
Reviewed 23 January 2017

When we arrived you could tell the hotel was a bit outdated. However, the rooms seem to have been updated with hardwood floors (nice) but when I opened the curtains a huge amount of dust filled the room. The manager was more than willing to move us to another room which was basic, clean and no dust! I noticed construction...

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Helpful?
Thank MGM10_07
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your review, and sorry for the inconveniences. Really we tried to do the best with all our customers. We await you will visit us in the future, we would like to have an opportunity again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Manchester
Reviewed 23 January 2017

The hotel reception was welcoming, very helpful and spoke good English, whoever was on the desk. This shows they have been trained well. I'm glad we got discounted parking underneath the hotel, another plus point. Couldn't fault the room which was clean and modern. The view on the south side of the building site wasn't very good but that's progress...

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Thank merchy20
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Weights machine is already fixed. Sorry for the inconveniences. Sincerely, Juan M. López Sercotel Gran Hotel Luna de Granada Manager

London, United Kingdom
Reviewed 12 January 2017

We stayed here over New Year and the hotel was very full. It was all very lively and jolly, full over families celebrating the holidays. As a result the hotel was very noisy but this didn't detract from us having very nice stay here. The staff are friendly and helpful. It is very good value. We had nice large room...

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Helpful?
Thank Sukie65
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind report. For us, and for another customers it´s very important. We await to see you in the future. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Las Vegas, Nevada
Reviewed 29 December 2016

The room and beds were decent and fairly modern. Breakfast was good. We also had a nice dinner buffet there with our tour group. They have a pool and workout room. Wifi was good.I'd definitely choose to stay there again.

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Thank Jason L
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Jason, thank you for your kind report, for us and for another customer your opinion it´s very important. We await to see you again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Singapore, Singapore
Reviewed 17 December 2016 via mobile

I had rather weird/unexpected experiences with 2 other hotels in Spain before staying here so that may have played a part in boosting my impression of this hotel which is I think supposed to be 4 stars. Staff are all nice and friendly. Hotel room is nice and clean. Bathroom has a tub and a picture of a bathroom in...

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1Thank TaqiahY
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Customer, we appreciate that you have chosen us for your stay in Granada and It has been satisfactory. Your opinion is very valuable to us and we appreciate you take a few minutes to complete a short survey about your experience at our hotel and help us improve. We hope to welcome you back to our hotel. Juan M....

Reviewed 4 December 2016

Our room was spacious and beautifully decorated. The balcony view was amazing, especially at night! I have to mention the blackout curtains, which meant excellent nights of sleep. Breakfast was very good - fresh omelettes, crepes, croissants, juices, yoghurts etc. We were lucky to have an empty pool more than once, this was superbly relaxing! Also, the hotel is near...

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1Thank hijaabella
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind opinon. Our breakfast is very apreciated for many clients. We are happy with your reviews. We await to see you in the future. Juan M. López Sercotel Gran Hotel Lun de Granada

Atlanta, Georgia
Reviewed 27 November 2016

I don’t expect to spend a lot of time in my hotel room. I want a place that has a good bed, is clean, reasonably priced and in a good location to that city’s major attractions. This hotel took good care of those needs. Although they have a good restaurant in the hotel, I ate breakfast there every day, they...

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1Thank michael p
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Michael, thank your for your kind review. We really need opinon as yours. We await to see you again. J. López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 26 November 2016 via mobile

I've been there for three nights, and the hotel is quite nice. The rooms are spacious, the beds are big, and the bathroom is quite good and complete, with a hairdryer. There is also a spa, but I've not been there. The staff are helpful and efficient, and the room service is more than correct. The only drawback is it...

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Thank rpicos
Kinross
Reviewed 19 November 2016

Good, comfortable hotel within walking distance of the city centre and with (expensive) parking next door. Breakfast was excellent with a first rate choice of food and a chef on hand to produce omelettes/crepes to order. We found the hotel a bit dark however and its modernistic design may not be to everyone's taste. Wifi was very slow and the...

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Thank MikeKinross

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Sercotel Luna de Granada Grand Hotel, recently totally restored, is located only within ten-minute distance from the historical centre and Corte Inglés Arrabial . This hotel offers free Wi-Fi in all its facilities and parking with surveillance. The rooms of this four-star hotel are fully equipped with TV, telephone, air conditioning... with a modern style to enjoy your stays in Granada. The hotel also features several meeting rooms for conventions, conferences and celebrations for 1000 people. The rooms are multimodal, with natural light and Business Center. The hotel offers other services like spa, gymnasium, massage stalls, heated swimming pool, solarium, paddle tennis courts, outdoor snack bar and toy library for children. ... more   less 

Additional Information about Sercotel Gran Hotel Luna de Granada

Address: Plaza Manuel Cano, 2 | Esquina Arabial, 18005 Granada, Spain (Formerly Gran Hotel Luna de Granada)
Region: Spain > Andalucia > Province of Granada > Granada > Camino de Ronda
Price Range: ₹ 4,451 - ₹ 9,687 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Gran Hotel Luna de Granada 4*
Number of rooms: 368
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Granada
#16 Family Hotel in Granada
#23 Romantic Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Gran Hotel Luna de Granada staff and other travellers.
32 questions
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Questions? Get answers from Sercotel Gran Hotel Luna de Granada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for bedroom with balcony”
 of 5 bubbles tric0mi, 30 Aug 2016 | Read review
“Avoid a room near the lift!”
 of 5 bubbles neilj835, 22 Aug 2016 | Read review
“Don't book family room have two separate rooms so you get good beds. You won't if you get family room you'll end up with sofa bed.”
 of 5 bubbles darwin2014, 10 Aug 2016 | Read review
“rooms away from the elevators are quieter.”
 of 5 bubbles norisc29, 4 Aug 2016 | Read review
“Away from the city streets, high floor.”
 of 5 bubbles mgizmo, 3 Aug 2016 | Read review
5 of 5