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Sercotel Gran Hotel Luna de Granada

Traveller (587)
360
Panoramas (8)
Dining (70)
Certificate of Excellence
Overview
Plaza Manuel Cano, 2 corner Arabial, 18004 Granada Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Reviews (1,960)
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305 results
Traveller rating
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126
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6
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LanguageEnglish
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121
126
40
12
6
Show reviews that mention
All reviews indoor pool family room nice hotel old town breakfast and dinner an upgrade minute walk fifth floor the hotel offers sofa bed secure parking reception desk city hotel four star hotel spacious rooms the air conditioning by foot
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1 - 5 of 305 reviews
Reviewed 2 weeks ago via mobile

Too crowded. Not a fan when the hotel allowed pets. Breakfast and dinner is ok. Not that variety, but able to cater huge crowd. Situated in front of a shopping mall. Which is good. The room was comfortable.

Date of stay: December 2018
Thank ZulaikhaJu
Response from Dirección S, Gerente at Sercotel Gran Hotel Luna de GranadaResponded 2 weeks ago

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Juan Manuel López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 5 December 2018

This was a nice place with lovely ambience. Great welcome from the staff. The room was very comfortable. Close to the highway and not too far into the crowded city center. In 20 minutes you can walk there which was perfect for us.

Date of stay: June 2018
Thank HonoratoGuitierrez
Response from Dirección S, Gerente at Sercotel Gran Hotel Luna de GranadaResponded 7 December 2018

Dear Guest, Thank you for the great review of our staff and hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Manuel López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 22 November 2018 via mobile

Stayed 2 nights. Terrible experience at breakfast. Was aggressively impeded from taking a banana and small container of honey by the doorman of the breakfast room as he grabbed it out of my hands. Awful conduct, awful manners, awful tiny room, the bed is ridiculously...More

Date of stay: November 2018
Thank FawziaIB
Response from Dirección S, Gerente at Sercotel Gran Hotel Luna de GranadaResponded 23 November 2018

Dear Fawzia, Really terrible is that customers as you write this kind of reviews because is not true. All your review is not fair. We have many amenities in the room but you wanted another kind of them. You asked for a house slippers and...More

Reviewed 16 November 2018 via mobile

Double bed was actually two singles pushed together with separate sheets so it was like two beds - I've been to places with two singles but usually they put one sheet on for a couple to make it like one bed. When I asked they...More

Date of stay: November 2018
Thank Aukay75
Response from Dirección S, Gerente at Sercotel Gran Hotel Luna de GranadaResponded 23 November 2018

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 14 November 2018

This was part of a guided tour of Andalusia so difficult to comment on value for money. Large, modern hotel opposite El Cortes Ingleses & convenient for public transport. Rooms are a good size with comfortable beds, decent sized bathrooms with good shower. Unusually for...More

Date of stay: November 2018
Thank Gerry P
Response from Dirección S, Gerente at Sercotel Gran Hotel Luna de GranadaResponded 15 November 2018

Dear Gerry, Thank you for your review about our hotel, facilities and gastronomy. I await to see you in the future, perhaps as particular and not as a part of a guided tour. Best regards Juan Manuel López Sercotel Gran Hotel Luna de Granada

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About
Description
The Sercotel Luna de Granada Grand Hotel, recently totally restored, is located only within ten-minute distance from the historical centre and Corte Inglés Arrabial . This hotel offers free Wi-Fi in all its More facilities and parking with surveillance. The rooms of this four-star hotel are fully equipped with TV, telephone, air conditioning... with a modern style to enjoy your stays in Granada. The hotel also features several meeting rooms for conventions, conferences and celebrations for 1000 people. The rooms are multimodal, with natural light and Business Center. The hotel offers other services like spa, gymnasium, massage stalls, heated swimming pool, solarium, paddle tennis courts, outdoor snack bar and toy library for children. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Beachfront
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
367
Price range
US$ 66 - US$ 164 (Based on Average Rates for a Standard Room)
Formerly known as
Gran Hotel Luna de Granada
Location
Spain > Andalucia > Province of Granada > Granada > Camino de Ronda
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
367
Price range
US$ 66 - US$ 164 (Based on Average Rates for a Standard Room)
Formerly known as
Gran Hotel Luna de Granada
Location
Spain > Andalucia > Province of Granada > Granada > Camino de Ronda
Photos
Traveller (587)
Room & Suite (342)
Dining (70)
Pool & Beach (34)
Amenities (80)
Business Centre & Event Rooms (12)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Pam2205
26 October 2018|
AnswerShow all 6 answers
Response from J2051NWjamesb | Reviewed this property |
Yes they did.
0
Votes
Pam2205
26 October 2018|
AnswerShow all 5 answers
Response from Suzanne S | Reviewed this property |
yes
0
Votes
Google Translation
milenayang147
21 September 2018|
AnswerShow all 3 answers
Response from Dirección S | Property representative |
Kids club opens friday and saturday. It opens everyday in Summer, Christmas and Easter. We have staff in kids club supervising children
0
Votes
Google Translation
Room Tips
"my room had a little balcony, and it was convenient for a smoker..."
E1583WPjoem
24 Sep 2018
Read review
"All rooms are excellent."
M3789GBjohnb
21 Sep 2018
Read review
"Rooms away from the elevators are quieter and my room on the top floor had great internet reception."
mandybear1
30 Jul 2018
Read review
"King size room"
ManuZRH
13 Jan 2018
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