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Granada Five Senses Rooms & Suites

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Gran Vía de Colón 25, 18001 Granada Spain
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$60
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Free cancellation until 11/12/22
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$56
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Free cancellation until 10/12/22
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Traveller (452)
360
Panoramas (23)
Room & Suite (359)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#34 of 137 hotels in Granada
Location
Cleanliness
Service
Value
Travellers' Choice
65 Rooms and 10 Junior Suites totally refurbished and dedicated to the five senses , to enjoy better your visit to Granada. Located in the city centre , we offer you a private garage , outdoor swimming pool with unique views to the Cathedral and the old city , solarium , spa , beauty and anti stress treatments , hairdresser , Suite with Jacuzzi , Family room with private small children Playground ,etc...
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Spa
Car park
Wifi
Rooftop pool
Pool with view
Outdoor pool
Sauna
Breakfast available
Breakfast buffet
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Spanish
1046Reviews33Q+A40Room tips
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Richard NYC wrote a review Sep 2022
51 contributions40 helpful votes
+1
The hotel is centrally located to all of the attractions that Granada has to offer. Easy walking to restaurants and shopping. The rooms are comfortable and clean. Special thanks to David and Catia for making our stay at the hotel amazing and unforgettable.
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: Request for the city view if possible as the energy of the city is unbelievable! Something that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 29 Sep 2022
Dear guest, First of all we want to thank you for your visit and your comments! It has been a pleasure for the whole team to have been able to assist you and we are pleased that you enjoyed the hotel and we hope to see you again soon! We wish you all the best Elena Cursaru Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nev W wrote a review May 2022
Newcastle upon Tyne, United Kingdom185 contributions174 helpful votes
Upper budget hotel, real value for money right on the Main Street in Central Granada. Everywhere easily accessed. It’s modern, all white furniture and smart but functional decor. If you are looking for Moorish Alhambra styles don’t stay here. Rooftop pool is small. Gran Via is busy so it can be noisy. Ask for a high room above reception ( a quiet street entrance). It’s not a hotel to relax and have cocktails by the pool. It is though ridiculously good value for what it is and the facilities it provides.
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 28 May 2022
Dear guest, We are frankly grateful for your visit and your pleasant comments. We remain eager to be able to assist you again in this hotel or in any of the other establishments in our chain. Best regards! Elena Cursaru Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Faye O wrote a review Mar 2022
London, United Kingdom10 contributions2 helpful votes
We honestly had the worst experience! On our first morning, we had the 'do not disturb' sign on the door. Despite that, someone came in, changed our sheets and towels, folded our PJs, and took our the trash. We spent about 10 minutes home that whole day and got home late, so it was only on our second morning that we realized a plastic bag with a lot of our clothes was missing... We looked everywhere in the room but couldn't find it. It was a plastic M&S bag on the desk, so the cleaner definitely thought it was trash and took it. We went down and spoke to the reception manager (Elena C) who came to our room to look for the bag. Asked to look inside our backpacks which of course was okay as we had nothing to hide, but it did feel like we were being searched. Even proceeded to look under our sheets, even after we told her that we were 100% sure it was on the desk. She said the only explanation was that the cleaner had accidentally taken it out with the sheets when making our bed, which makes no sense as that was a bag on our desk... She said she'd call the launderette on the Monday morning. On the Sunday eve, my sister who lives in Granada came to see us, and Elena cornered us in the lift and asked my sister if she had accidentally taken our bag of clothes out of room, so now insinuating my sister would come to our hotel room and take our clothes without realizing. She cornered us and kept going on and on for like 15 minutes to the point we had to ask her to let us go. On the Monday, she knew we were due to check out at 8am and she doesn't show up to work... But all we got was a 10% refund for the 'delay' (no idea what that means??) which was only $20 instead of getting a reimbursement for our lost clothes (value was around $170) because she said it was our word against theirs and we couldn't prove what had happened. We got told we'd get emailed on Monday morning after they called the launderette but obviously we never were. Honestly the worst / craziest experience! The bathroom floor was covered in hair and there was hair on the bathroom floor and stuck to the shower walls. It was honestly revolting. The bed sheets were also stained. Also, it says that the hotel is open 24/7 but when we got back slightly later one night (not that late, around 1am) the automatic sliding door would not open. There was nowhere to scan our key cards (which is normal in most hotels)? We tried knocking and calling out for the receptionist, but no one was to be seen for ages, until this guy shows up (who was asleep on the sofa at reception...) and let us in, with no apology or explanation... We did not have breakfast and did not use the gym, so can't comment on that, however the gym and the 'bar' are on the ground floor right next to floor-to-ceiling windows so everyone can look in, which I think is off-putting. The 'pool' is literally the size of a couple bathtubs, so not sure you can call it a pool.
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Date of stay: March 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 26 Mar 2022
Dear Martina, We want to thank you for your trusting in choosing us, while we are pleased you value our central location and we hope you have been satisfied with our modern facilities. Although from the first moment you informed us about the incident, communicating that you were missing some dirty items of clothes: 2 pieces of underwear, socks and 1 T-shirt, it seemed that the purpose could be to obtain financial compensation, we have dedicated a lot of time to your claim and provided at all times help in this regard. We even apologize that it took over a day to hear back from our laundry service, making up for it with a discount plus an invitation to breakfast that you declined. We can assure you that it has not been here where you have lost your belongings, which is why we strongly advise you to check your luggage again as well as make inquiries in the places you stayed before arriving at this hotel. Our cleaning service is impeccable and this is recognized by our guests, we never get into the rooms that have the DO NOT DISTURB sign, we remind you that the first day of your stay you did not place the sign although you did on the following days. The reception service is 24 hours, precisely at 1 am the administrative work at the reception desk is important so that the receptionist was only absent for a few moments as you could see. Noteworthy, the number of pieces of clothing that you missed has been increasing over the days to the point that now its value is surprisingly around 170 dollars. We remain at your entire disposal while we send you a cordial greeting, Raul Carrillo/Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela B wrote a review Nov 2021
Chester, United Kingdom29 contributions30 helpful votes
Booked hotel for 3 nights didn't even stay 1 hour, on booking.com it says rooms soundproofed, well we could hear the noise from the street it was awful , we wouldn't of been able to sleep before our hike up in the sierra nevada mountains, no kettle just coffee maker, being for the North of England we like a nice cup of tea, cups were paper, rips in curtains and throws in beds booby, Hotel advertised room service , which we took to be meals , no it was just drinks, We moved to another hotel about 5 mins walk awsy but had to forfeit one nights stay which we knew would happen
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Date of stay: November 2021
Room Tip: Don't nothrr
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from raul carrillo canales, Director General at Granada Five Senses Rooms & Suites
Responded 18 Jul 2022
Dear client, we thank you for your reservation. Let you know that our central and modern hotel is fortunately to the liking of most of our clients. If the windows are properly closed, you don't hear any noise from the street. In addition to a coffee maker with coffee in the room, we have a water heater that is delivered to reception on request. As a result of the covid restrictions we had to temporarily eliminate the room service service. Despite only charging the first night of your stay as a deference to you, I assure you that we did not sell the other two nights that you canceled without prior notice. Best regards, Raúl Carrillo/ hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Franc80 wrote a review Nov 2021
Belfast, United Kingdom54 contributions20 helpful votes
Excellent location within easy walking distance to many restaurants and bars Staff very polite and helpful Rooms large modern and very clean Breakfast buffet was great with plenty to choose from with no rushing All COVID Rules adhered to Would highly recommend this hotel for a short visit to Granada
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 10 Nov 2021
Dear guest, First of all we want to thank you for your visit and your comments! It has been a pleasure for the whole team to have been able to assist you and we are pleased that you enjoyed the hotel and we hope to see you again soon! Best regards! Elena Cursaru Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin S wrote a review Oct 2021
Pontypridd, United Kingdom5826 contributions981 helpful votes
+1
A good modern hotel in the city centre perfect for a short walk to the cathedral and other churches and a great selection of bars and restaurants. For a hotel with 75 rooms everything seems small. Reception, max two people attending, often busy, often queues. Small cafe behind reception. Rooftop pool about 15 m2, tiny, never actually saw anyone in it. Just eight sunbeds and 6 chairs, for potentially over 100 people, small. Dining room for breakfast, smallest buffet area I have seen for a hotel of this size, the food supply was kept reasonably refreshed but not enough room for an extensive choice just basic cereals, cheeses, cold meats, some cut fruit and breads. Usually only two or three tables left at the busy 08.15-08.45 time. Room similarly small, just a double bed, but sufficient and clean. Being in the city centre the views are of other buildings. So not luxury but city centre, clean and does the job.
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Date of stay: October 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 12 Oct 2021
Dear Mr. Kevin, First of all we want to tell you that we are very grateful you have chosen us as your hotel to visit the wonderful city of Granada, as well as you have spent a few minutes to leave your opinion about it. Each comment, suggestion or opinion helps us a lot in our search for continuous improvement, so we are very grateful for each and every one of your observations. In our establishment located in the heart of the city, the decor is classic and we constantly update and improve the facilities of our customers. Looking forward to have the opportunity to receive you again and hope you can change your opinion about the hotel. Kind regards! Elena Cursaru Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacqui B wrote a review Jun 2021
Llandybie, United Kingdom22 contributions6 helpful votes
Very central location, a few minutes walk to the Cathedral and Plaza Nuevo. Covid safe, clean and spacious hotel, staff professional and friendly, room very comfortable. Small rooftop terrace and dip pool 4mts x 2mtrs approx. It has a gym and spa but I’ve not used them.
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 30 Jun 2021
Dear guest, First of all we want to thank you for your visit and your nice comments! It has been a pleasure for the whole team to have been able to assist you and we are pleased that you enjoyed the hotel and we hope to see you again soon! Receive a warm greeting! Elena Cursaru Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clare M wrote a review Sep 2020
2 contributions
Wonderful hotel, great value for money, superb staff; highly recommended. I really cannot think of any faults whatsoever! Clean, funky, marvellous roof terrace and pool. I would certainly use this hotel again, without hesitation.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 24 Sep 2020
Dear Mrs. Meachin Thank you very much for your wonderful comments! You do not have an idea of how much it motivates us to know that we have satisfied (and improved) the expectations placed on us! Really, the pleasure has been ours and we will always be delighted to see you again for your "house" in Granada. A huge hug from the entire Macia team !!! Elena Cursaru Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AP194R wrote a review Mar 2020
Perth, Australia793 contributions209 helpful votes
Nice hotel located in the heart of Granada . The Staff were great , helpful,informative and professional . The room was large very clean and well appointed with all the necessary amenities, the supplied breakfast exceeded our expectations and was very good , overall a great experience which unfortunately was cut short by the coronavirus and spain shutting down and the urgent requirement to return home but gives us an excuse to return in the future
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ELENA CURSARU, Atención al cliente/recepción at Granada Five Senses Rooms & Suites
Responded 10 Jul 2020
Good morning, We are very grateful for your visit and we highly appreciate your comments! It will be a pleasure to receive you again in any of our hotels( Granada, Córdoba, Sevilla, Sanlúcar). Kind regards! Elena Cursaru Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jamie321 wrote a review Feb 2020
Marlow, United Kingdom183 contributions88 helpful votes
The pros Excellent location Amazing breakfast buffet and breakfast available from 7am until 11am Comfortable bed Good staff (the breakfast staff were excellent) Clean rooms The cons Room ridciously hot at night, when asked about air conditioning they said it's not turned on as it's not hot enough. Therefore 3 nights uncomfortable sleep due to heat. Altho windows are double glazed, it is still quite noisy all night. Tip Alhambra is a 20 minute walk from hotel, advise to get there early to avoid the 1000s of chinese.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$54 - $99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macia gran via granada, macia gran via hotel
FORMERLY KNOWN AS
Hotel Maciá Gran Vía
LOCATION
SpainAndaluciaProvince of GranadaGranadaCentro - Sagrario
NUMBER OF ROOMS
75
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GRANADA FIVE SENSES ROOMS & SUITES - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Granada Five Senses Rooms & Suites
Which popular attractions are close to Granada Five Senses Rooms & Suites?
Nearby attractions include Casa Ana · Centro Flamenco · Tablao (0.3 km), Escuela Delengua (0.3 km), and El Reino Escape Room (0.5 km).
What are some of the property amenities at Granada Five Senses Rooms & Suites?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Granada Five Senses Rooms & Suites?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Granada Five Senses Rooms & Suites?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Granada Five Senses Rooms & Suites?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Granada Five Senses Rooms & Suites?
Conveniently located restaurants include Betula Nana, d'Sano, and Palacio Andaluz Almona.
Are there opportunities to exercise at Granada Five Senses Rooms & Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Granada Five Senses Rooms & Suites located near the city centre?
Yes, it is 0.6 km away from the centre of Granada.
Are any cleaning services offered at Granada Five Senses Rooms & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Granada Five Senses Rooms & Suites?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Granada Five Senses Rooms & Suites?
Many travellers enjoy visiting Generalife (1.2 km), The Alhambra (1.0 km), and Mirador de San Nicolas (0.7 km).