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We stayed at Bluebay Banus 13-20 September. From the photos online I was expecting something a little higher classed, nothing luxury but Better than it was. The rooms were very basic with very low lighting as we didn't get a balcony room and the air-con...More
What a great find, a real gem of a hotel, from the moment you walk into the large and well appointed reception area the hotel continues to surprise, lovely tropical style walkways leading you through to numerous swimming pool and sunbathing areas with extensive and...More
The room was spacious and kept very clean. Fresh towels every day which was nice. When we arrived the air con was broke and room was like a sauna. The reception staff did not want to help. On day 2 there was a new receptionist...More
This hotel has amazing facilities, 3 pools, huge rooms and a beauty salon. The location is also great as it is a 10 minute walk to the beach and a 15 minute walk to the Puerto Banus harbor (or a 4 minute taxi). The food...More
Response from Departamento C, Director de Relaciones con Clientes at BlueBay BanusResponded 3 days ago
Thank you for your comments.
We appreciate the information provided and we are glad to know that you enjoyed on your holidays!!
We were very worried about staying at this hotel after reading some of the reviews however ended up having an amazing time.
The hotel had entertainment going on all day and evening, meaning that it's very upbeat and full of life.
Response from Departamento C, Director de Relaciones con Clientes at BlueBay BanusResponded 1 week ago
Thanks for your comments,
We are pleased to read your feedback.
We work for continuous improvement and are happy when customers perceive it and their expectative have been met.
US$ 84 - US$ 247 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#22 Luxury Hotel in Marbella
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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Response from Departamento C | Property representative |
At hotel reception the pool towels are provided with a refundable deposit. All rooms are provided with standard towels for shower. The cost for a taxi to
puerto Banus is aproximatly 10 euros
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"Older rooms have terracotta tiles & marble edged showers. Newer rooms seem have less character. Tired..."