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Gran Melia Don Pepe

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1,524 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Don Pepe
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Showing 846: English reviews
Reviewed 13 May 2015 via mobile

Myself and my partner are just back from a 4 night stay, it was the nicest 4 days that we have had. The surrounding area of the hotel is beautiful, the food is lovely and the pool staff are excellent. We would stay again, very soon! We didn't stay on the red level, only because we didn't want to be...

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Helpful?
2Thank Jelena895
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Lolfitz, Fisrt of all, we would like to thank you for choosing our Gran Meliá Don Pepe for your holiday and for taking the time to share your detailed review about your recent stay with us at The Gran Meliá Don Pepe. It is always very gratifying to read that our guests enjoyed their stay and that our team...

London, United Kingdom
Reviewed 9 May 2015

The location is just perfect, next to the promenade on the sea front and close to the city centre. Good service, good breakfast, as usually in Melia hotels. Room was nice with a beautiful sea-view and views over Morocco.

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5Thank Steve F
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Stefe F. Thank you for taking the time to share your recent stay at Gran Melia Don Pepe. We are glad to know much you have appreciated our services and facilities. Looking forward to hosting you again in our paradise, in the heart of Marbella. Greetings from the Heart, Abel Lopez Ybarra Red Glove Service Manager

portsmouth
Reviewed 9 May 2015

From the moment we arrived at this hotel we were treated as very special guests. At the reception area we were handed a glass of bubbly and because we had subscribed to the "Red Level" we were escorted by our own hostess to the Red Level lounge where we received complimentary drinks and snacks whilst our check in was processed....

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Helpful?
3Thank jonesPortsmouth
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear jonesPort..., First of all, we would like to thank you for sharing your comments about your stay at the Gran Meliá Don Pepe in Marbella. Thank you for particularly highlighting the professionalism of our Staff, always focused and aiming our guests satisfaction. The RedLevel represents a very sophisticated concept, created for those guests who wish to live an exclusive...

Schagen
Reviewed 7 May 2015

We stayed with four in a Grand Ocean Suite. The view is very nice from floor 7. The service is excellent every member of staff was genuinely helpful. Access to the sea front is great and the attmosphere there is very enjoyable. The T bone restuarant is very good indeed. If one thing could be improved the snacks in the...

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Helpful?
1Thank Lee H
abel_lopez_ybarra, Red Glove Manager at Gran Melia Don Pepe, responded to this review

Dear Lee H, First of all thank you for your opinion this website, for us is very important to every feedback of our guests. It has been an honor to have had them stayed in this hotel Gran Melia Don Pepe, so know that you have known to appreciate the quality and service makes us very happy, also tell you...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 May 2015

This hotel looks the part, but like many other 5* hotels we have been to, it is complacent. Rooms adequate, bed, bedlinen and pillows good. bathrooms small toilet /bidet area really tight. Breakfast good, food in other areas expensive for what it is. Capuccino venue on beachfront very nice. Short walk along beachfront to Marbella.

Review collected in partnership with Meliá Hotels International
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1Thank A TripAdvisor Member
abel_lopez_ybarra, Red Glove Manager at Gran Melia Don Pepe, responded to this review

Dear Guest, Thanks for writing on this website, for us is very important to every feedback of our customers. We appreciate knowing that your stay here was satisfactory and that you've known your to appreciate the quality and service of this hotel. We hope you soon. Greetings from the heart, Abel López Ybarra Red Glove Manager

Scotland
Reviewed 28 April 2015

This a great hotel in a fabulous location. From the moment you enter the hotel you are aware of its quality.The rooms are a good size,clean with great sea views.The pool area is large with plenty of sun beds.There is no need to put your towel down early.Pool staff are great. The Capuccino Restaurant on the walkway is great for...

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Helpful?
3Thank JIMDScotland
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear JIMDScotland, Thank you very much for taking the time to share your positive comments on Tripadvisor during your stay in our Resort Gran Melia Don Pepe. It is very gratifying to know that our guests enjoy and appreciate our facilities and services. Rest assured that your kindly words will be shared with all the staff. We are proude of...

Solihull
Reviewed 26 April 2015

This was the second time we had stayed at The Don Pepe and it just keeps getting better! My husband & I had 5 wonderful days away and had a seaview room on the 5th floor. Rooms are lovely and clean and very nicely furnished, the bathroom is a little small but it was fine for what we wanted. We...

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Helpful?
3Thank lolfitz
abel_lopez_ybarra, Red Glove Manager at Gran Melia Don Pepe, responded to this review

Dear lolfitz, Thanks for write a review on this website, for us is very important and excuse the delay in answering. We are very happy to know that again returned to stay with us, it is a pleasure to have had back home. We hope to return soon!! Gretings from the heart, Abel López Red Glove Manager Thanks for posting...

Stockholm, Sweden
Reviewed 23 April 2015

This hotel is a five star hotel that need lots of improvement when it comes to the level of service. We had a great stay but where constantly disturbed by mistakes when it came to what should be included or not (breakfast), bad service at the pool bar, bad quality of food at the pool bar and we where charged...

Review collected in partnership with Meliá Hotels International
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Helpful?
4Thank annab662016
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Mr. / Mrs. Good afternoon from Gran Meliá Don Pepe! First of all, I would like to thank you very much for taking your time to share your opinion with us through Tripadvisor. I will definitely inform our Executive Committee including the Food & Beverage Director. Your feedback is crucial for us. Our main goal is to reach service...

Glasgow, United Kingdom
Reviewed 21 April 2015

Just back from a fab 4 day break for my son's 16 birthday. Stayed on the 7th floor and had red level. The red level staff were excellent- Yasmine, Carmen, Dominique and of course Rodriguez. The rooms the food, the spa, the pool, the list goes on. They even made a cake and gave my son a birthday card. Cant...

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Helpful?
1Thank Michelle C
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Mrs. Michelle C, Thank you very much for taking the time to write such a wonderful review about our Resort. It is a great pleasure to read such a positive feedback. We hope you had a great stay with us and enjoyed your son’s birthday celebration. On behalf of all the Red Glove Service Team, we would like to...

Huddersfield, United Kingdom
Reviewed 21 April 2015

the hotel was superb, from the moment me and my family arrived until the moment we left we were made to feel 100% welcome. the hotel was safe and secure, the pool staff were friendly and efficient and the food was excellent. Reception even when busy acknowledged you were waiting so you knew you were noticed.I will definitely be returning...

Review collected in partnership with Meliá Hotels International
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1Thank Steven B
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Steven B, Thank you very much for sharing such a lovely review about your stay with us on Tripadvisor at Gran Meliá Don Pepe. I was delighted to read that you enjoyed our facilities, our location, our gastronomic experience and, more important, the service received during your stay. I look forward to welcoming you back very soon to Gran...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Capuccino
Capuccino
Cuisines: International, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Melia Don Pepe

Address: Jose Melia s/n, 29602, Marbella, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range: ₹ 12,519 - ₹ 40,307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Don Pepe 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella
Hotel Style:
#2 Luxury Hotel in Marbella
#2 Spa Hotel in Marbella
#3 On the Beach Hotel in Marbella
#8 Romantic Hotel in Marbella
#8 Business Hotel in Marbella
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Don Pepe staff and other travellers.
28 questions
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Questions? Get answers from Gran Melia Don Pepe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a sea view room! ”
 of 5 bubbles PBLoughton, 22 Dec 2016 | Read review
“You must have a sea view room! We were on the fifth floor, which was quite high enough for me!”
 of 5 bubbles julieaD7638SB, 29 Nov 2016 | Read review
“Go Red Level it is worth it.”
 of 5 bubbles mariebJ683RY, 28 Nov 2016 | Read review
“Go for a sea view room with a balcony”
 of 5 bubbles barbarawW2050NA, 21 Nov 2016 | Read review
“They are all good”
 of 5 bubbles ChandlerIreland14, 8 Nov 2016 | Read review
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