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Puente Romano Beach Resort & Spa Marbella

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Puente Romano Beach Resort & Spa Marbella
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1,267 Reviews from our TripAdvisor Community

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There are newer reviews for Puente Romano Beach Resort & Spa Marbella
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Showing 884: English reviews
Woburn Sands, United Kingdom
Reviewed 30 April 2016

Just returned from our second stay at PR and it was fantastic. We stayed in room F32 (having previously stayed in F33) and it had a lovely balcony which enjoyed the evening sun and sunset (obviously...). The bedroom and bathrooms are spacious and really well appointed. The hotel grounds are also worth a mention - it feels if you are...

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Helpful?
1Thank randj06
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, We are thrilled to read your review, and thank you for taking the time to share your thoughts about your recent stay in Puente Romano Beach Resort & Spa. I am delighted to know that you enjoyed your accommodation and our facilities, especially the beautiful gardens which are one of the most important attractions of the resort. Your...

Gothenburg, Sweden
Reviewed 30 April 2016

Brought my friends for a 4 days stay in Puente Romano Hotel and tennisclub to practice tennis ,have Aerobic classes with the most wonderful Sophie and have great lunches and dinners at good restaurants. The service in the hotel and tennisclub is the best with a big heart and recognition from the staff. Our favorite is Loli Macias at the...

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Helpful?
1Thank Cia17
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, We are glad to know that you and your friends have enjoyed your stay at Puente Romano Beach Resort & Spa. We take great pride in our facilities and services, and our staff will be very motivated by your comments. Thank you for sharing your thoughts about your experience in the resort. We would be very pleased to...

Reviewed 20 April 2016

I enjoyed my stay at Puente Romano. The grounds are beautiful and it is in a great location between Puerto Banús and the Marbella town center. However, the service from various hotel staff (particularly waiters) was horrendous. On one occasion, we had to ask a bartender for the check four times. This is outrageous considering the cost of the hotel...

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Helpful?
2Thank Carrie F
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay in Puente Romano Beach Resort & Spa. I am glad you had an overall positive experience, and apologize for the inconveniences experienced with some waiters. Your feedback is much appreciated especially as rely on you, our guest, to tell us how we are doing...

Gothenburg, Sweden
Reviewed 19 April 2016

Top tennisfacility, service, hotel and restaurants. :-) Will defenately be back for a visit soon again and bring some of my tennisfriends. I must say that the service is premium without beeing stiff, rather personal. I Love it!

Review collected in partnership with this hotel
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1Thank 657eriku
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, We are delighted to know that you have enjoyed our facilities and services and thank you for sharing your thoughts about your recent experience at Puente Romano Beach Resort & Spa. As we place great importance in providing our guests with memorable experiences, we are happy to have achieved your expectations. We hope that you will return soon...

London
Reviewed 18 April 2016 via mobile

I read the review from a1_hotel_rater below earlier and the same thing has just happened to us.. At 5 am in the morning someone rang our door bell a few times - followed by a few very loud banging / knocks on the door. I had to tell my husband about a similar thing happening to someone else and told...

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5Thank Soniaa13
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, We are very disappointed to hear about your negative and unusual experience while staying with us. This must have been a guest mistakenly trying to enter the wrong room, due to the somewhat confusing configuration of our resort. You can rest assured that Puente Romano Beach Resort & Spa is a secure place, with 24/7 surveillance, and our...

London
Reviewed 16 April 2016 via mobile

What a palace to stay amazing staff great golf course included in your stay and I will be back for sure. The service and restaurants are second to none you have to try them all from fine dining to casual Thai food. My wife and I had a blast thank you once again

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Helpful?
Thank TareksLondon
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your recent experience at Puente Romano Beach Resort & Spa. We are delighted to know that you have enjoyed your stay and appreciated our facilities and services. It is always with great pleasure that we receive positive feedback especially as we rely on you, our guest, to...

Manchester
Reviewed 16 April 2016 via mobile

A return visit for a work conference. Last year just very repetitive on food but at least it was lovely. This year repetitive BUT pretty terrible. The taster menu was disgusting.... Poor show. Service in the restaurants was well below a three star restaurant and frankly this needs addressing. One day with about 150 of us arriving for lunch they...

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Helpful?
3Thank Andrea S
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, Thank you for your preference in choosing us and your interest in Puente Romano Beach Resort & Spa Marbella. I am very sorry to hear about your disappointment regarding the menu and service. We normally have very good feedback regarding our restaurants and on this occasion we are sorry we could not meet your expectations, as it is...

London, United Kingdom
Reviewed 14 April 2016

We love coming to the Puente Romano to have pre-dinner drinks at the sunken bar surrounded by the hotel's selection of different restaurants. This has been an established destination for many years. I recommend it

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Thank Samantha0640
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, Thank you for sharing your thoughts and recommending Plaza Village. We take great pride in offering a pleasant venue where guests can enjoy a wide variety of restaurants for all tastes. We look forward to welcoming you back very soon, Best regards, Jorge Manzur Director General Puente Romano Beach Resort & Spa manzur@puenteromano.com

Copenhagen, Denmark
Reviewed 13 April 2016

Stayed at Puente Romano for four nights - Thursday to Monday. The beach located Suite with ocean view lived up to all our expectations - large bed, nice view over the Sea, Huge bathroom with shower and spa tub. The suite was light and clean. House keeping three times a day is perfect when you run back and forth from...

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Thank Anne N
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, We are glad to hear you have enjoyed your stay at Puente Romano Beach Resort & Spa and thank you for choosing us for your visit to Marbella, and especially for taking the time to write this review and share your thoughts. Fulfilling our clients’ expectations – and exceeding them – is our goal. We would be very...

Dublin
Reviewed 6 April 2016

We were lucky enough to stay at The Puente Romano Beach Resort last week for 4 nights. The resort itself is beautiful,like a Spanish village,the rooms are very comfortable, the gardens are amazing and the food was delicious, but what really makes it excellent is the quality of the staff. Everyone we met was friendly,efficient,professional and went out of their...

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Helpful?
Thank DublinRafferty
PuenteRomano M, Director General at Puente Romano Beach Resort & Spa Marbella, responded to this review

Dear Guest, Thank you for sharing such a wonderful review on TripAdvisor. We are so pleased that you have enjoyed the stay and appreciate very much your thoughts and views about the staff and all the facilities in the resort. Your comments have been shared with the team, this will motivate all of us to continue to deliver an exceptional...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Puente Romano Beach Resort & SPA Marbella, member of The Leading Hotels of the World, is situated on the southern coast of Spain in the Costa del Sol within the "Golden Mile", a residential area between Marbella and Puerto Banus, just 35 minutes' drive from Malaga Airport.The heart of the Resort and its social focus is the Roman Bridge (Puente Romano) from which the property takes its name. This ancient artefact from the first century is a remaining structure of a road which once linked Cadiz with Rome, the Via Augusta.Resembling an Andalusian village, the 278 spacious guest rooms are spread in 27 three-storey villas, scattered around 55.000 sq. m. of lush, sub-tropical landscaped gardens, gently cascading down to the Mediterranean Sea. Over 400 species of plant life have been brought to the gardens from all around the world, many literally in a suitcase courtesy of HRH Principe Alfonso de Hohenlohe, the founder of the Puente Romano. ... more   less 

Additional Information about Puente Romano Beach Resort & Spa Marbella

Address: Bulevar Principe Alfonso von Hohenlohe s/n, 29602, Marbella, Spain (Formerly Hotel Puente Romano)
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range: ₹ 28,054 - ₹ 59,082 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Puente Romano Beach Resort & Spa Marbella 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Puente Romano Hotel
Puente Romano Marbella
Hotel Style:
#3 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#5 Business Hotel in Marbella
#5 On the Beach Hotel in Marbella
#8 Family Hotel in Marbella
#10 Romantic Hotel in Marbella
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Questions & Answers

Here's what travellers have asked, with answers from Puente Romano Beach Resort & Spa Marbella staff and other travellers.
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Questions? Get answers from Puente Romano Beach Resort & Spa Marbella staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are luxurious. Rooms facing seaside get pretty much all day sun on the terrace”
axlLondon, 1 Apr 2017 | Read review
“All rooms are very spacious and have a large bathroom”
344elsd, 14 Mar 2017 | Read review
“Although lots to do around the grounds, you need to take a taxi to get to either downtown Marbella or Puerto Banus”
mrscmac2b, 9 Mar 2017 | Read review
“Just go! Everything is fabulous.”
reneemayermail, 27 Feb 2017 | Read review
“Close to the beach, if possible!”
J5534LQfrankw, 18 Feb 2017 | Read review
5 of 5