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Sercotel Malaga

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Sercotel Malaga
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791 Reviews from our TripAdvisor Community

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There are newer reviews for Sercotel Malaga
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Showing 344: English reviews
Leeds, United Kingdom
Reviewed 2 January 2017 via mobile

Excellent break very we would definitely stay again. The hotel was ideally situated as it was within walking distance of the train and bus stations which suited our needs. Reception staff were friendly and helpful and provided a map of the area. Good sized bedroom with good size bathroom. Walk to town centre was about 15-20 minutes not far from...

Thank E1707IGjc
Sonia H, Director de Recepción at Sercotel Malaga, responded to this review

Thank you for taking the time to write a review We hope to continue working so to offer the best treatment to our customers happy New Year!

London, United Kingdom
Reviewed 27 November 2016

We booked my parents a holiday at Silken Puerta Malaga because of the Spa facilities on offer. Unfortunately the Spa facilities were not available during their stay which is very disappointing considering we paid £175 per night for their stay. Highlights are that the hotel is in a really good location, staff were friendly and the room was really nice...

Thank PujaParmar
Reviewed 21 November 2016 via mobile

Minus= No free WiFi No aircon in winter months Breakfast far to greasy No double glazing Very thin walls, noisy ! Quite expensive £100 a night Plus= Good location Comfy bed Very clean All in all we wouldn't stay here again . Much better options for the same or less money

Thank jimmywakefield
Brussels, Belgium
Reviewed 16 November 2016

This hotel is comfortable enough, but it's not very well run. We wanted to use the spa/sauna, but you only find out when you get in there that you need to inform the hotel ½ an hour in advance that you want to use it. This despite having spoken to reception a few minutes earlier about using the spa they...

Thank RhodriT1
Reviewed 12 November 2016 via mobile

Ok... I'm a very low maintenance girl. But when I pay nearly $200 for a hotel room I'm expecting something good. First off, the whole reason I booked this hotel was for their spa/jacuzzi which was broken. There's literally nothing else that being up the value of this room. I can hear my neighbours watch tv and they are being...

1Thank Stephanie F
Reviewed 8 November 2016 via mobile

Brilliant staff who are always smiling and happy to help! They helped us with taxis for visiting Malaga and getting to airport. Disappointed that jacuzzi wasn't working and we had to pay for 3 breakfasts when we were only there for 2... Other than that it's a nice place to stay and relax!

Thank Michael R
Cowbridge, United Kingdom
Reviewed 8 November 2016

From the superb reception from Sandra, who good do no more in giving us her local information that was priceless knowledge. Through to the very large rooms clean & comfortable. The room safe was useful for passports ect. The buffet breakfast was great with a very good selection on offer. Outside the hotel is a good supermarket for that odd...

Thank Glyn J
Reviewed 5 November 2016 via mobile

The spa and roof terrace are fab. The bar is a cool area. Rooms lovely. There's one female receptionist who's a bit unfriendly but everyone else goes above and beyond. We stay regularly and love this hotel :)

Thank twinkles999
Coquiltam, British Columbia, Canada
Reviewed 30 October 2016

This hotel turned out to be an ideal base for our stay in Andalusia. The cab from the airport was only 20 euros. Their Front Desk clerks were always very helpful. Its two elevators operated flawlessly. Our room was clean and spacious with full amenities in the large bathroom. Our modern TV had a wide selection of local and international...

1Thank Oluf
Reviewed 29 October 2016

OK hotel, simple room, convenient distance to train station - we used it for a night stay before our early morning flight and it worked for us. Nothing spectacular about this hotel! WiFi use is limited!

Thank Sa J

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This comfortable hotel is located a few meters from the historic center. Nearby you will find numerous shops, 2 shopping malls with bars and restaurants. About 10 meters away is a public transport stop. You can reach on foot perfectly without any problems downtown. The hotel ideal for both leisure travelers and business travelers. Built in 2004, this hotel has a total of 141 rooms, including 130 doubles, 6 superior and 5 are suites. It has a lobby with 2 lifts, 24 hour reception, cafe, terrace and air-conditioned Gastro Bar. The hotel also has a breakfast restaurant and a convention center with 5 paneled meeting rooms. It also offers room service, laundry and parking. The entire hotel has free WIFI The comfortable rooms have en suite bathroom, hairdryer, direct dial telephone, satellite or cable, WIFI, minibar, fridge, double bed or 2 beds, floor board, safe and air conditioning or central heating. On the sixth floor the hotel offers guests can enjoy the spa area with Jacuzzi, showers, and sauna and sun terrace with loungers. We also offer massages. Those who are interested in sports can use the gym. ... more   less 

Additional Information about Sercotel Malaga

Address: Calle Heroes de Sostoa 17 | Calle Ayala, 29002 Malaga, Spain (Formerly Hotel Silken Puerta Malaga)
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Price Range: ₹ 5,861 - ₹ 19,629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Malaga 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Silken Puerta Malaga Hotel
Silken Puerta Malaga málaga
Hotel Style:
#3 Spa Hotel in Malaga
#20 Luxury Hotel in Malaga
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Malaga staff and other travellers.
16 questions
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Questions? Get answers from Sercotel Malaga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles Flyshoppe, 23 Mar 2017 | Read review
“Ask for a room that's a corner suite - it's much quieter.”
 of 5 bubbles 428trishaf, 27 Feb 2017 | Read review
“Not 420 as its outside the lifts”
 of 5 bubbles StuS_12, 5 Feb 2017 | Read review
“Try for the back of the hotel on the 5th or 6th floor for less road noise and also less chance of hearing the room above you.”
 of 5 bubbles Chris63Glasgow, 4 Jan 2017 | Read review
“Avoid 4th floor and rude staff”
 of 5 bubbles PujaParmar, 27 Nov 2016 | Read review
5 of 5