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Gran Hotel Elba Estepona & Thalasso Spa

Booking.comUS$ 176*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,647 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Hotel Elba Estepona & Thalasso Spa
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Showing 690: English reviews
Reviewed 1 May 2015 via mobile

Nice hardware but hopeless software. No proper instructions on how to get to the rooms. And at the buffet dinner, even water needs to be charged. They don't even provide tap water for the table. It's a beautiful hotel but this is definitely not a five star hotel.

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Helpful?
2Thank Michael W
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Michael W, First of all we would like to thank you for having chosen the Elba Estepona Gran Hotel & Thalasso Spa ***** as your holiday destination on Estepona. We appreciate that you took a few minutes of your time to publish a review on Tripadvisor and we thank you for your honest feedback. All of our staff work...

Newton Abbot, United Kingdom
Reviewed 30 April 2015

Good points- Helpful, friendly staff; super bathroom;attractive and spacious public areas;excellent room cleaning; great position right on the beach;being able to hear the sea at night;good food; well equipped gym and heated indoor pool - great for inclement weather; being able to have 2 complementary sessions in the spa over our 10 days Disappointments- Bed very hard; balcony had a...

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Helpful?
2Thank 78Jane
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear guest, Thank you for your comments about your recent holiday with us. We are sorry that the overall impression is only average and we didn’t deliver those dream holiday you certainly were looking for. Best regards, Juan Manuel Galán General Manager

Europe
Reviewed 28 April 2015

Had booked 3 days, stayed for 9. Much better than expected or described by other travellers. Large room with balcony, seaview, large bath. Perfectly clean. Beds slightly on soft side, with a tendency to sink in the middle of the mattress - my only complaint. Friendly staff at all times, great service. Buffet breakfast of quality, lots of fresh fruit,...

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Helpful?
1Thank Snövit
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Snövit, Thank you, thank you, thank you for your amazing comments! We are so happy to know that you had a great vacation with us! It certainly makes us want to continue to improve everyday!! Know that our guests have a great vacation makes us feel very happy and proud of our job. We have shared your review with...

Málaga
Reviewed 26 April 2015

It's possible that I'm rather exigent, but I require from. 5 star Grand Luxe hotel a level that Elba does not match. Don't get me wrong, the Hotel is very good, but maybe for 4 stars or even 5, but not Grand Luxe. I have been in others 5 stars GL like Kempinski in Fuerteventura (Canary Islamds) or Secret Excellence...

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Helpful?
1Thank Sebastian G
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Sebastian..., In the first place we would like to thank you for having chosen the Gran Hotel Elba Estepona as your holiday resort for your vacation on Estepona. Your lovely review reflects that you had a really good time and we can only say that we feel honored by your words of praise. One of the main reasons why...

Reviewed 25 April 2015

My daughter wanted to return here with her new baby as she had had such a fantastic experience last time where the food was amazing and had confidence in the hotel standards. The staff were fantastic and did everything to to help making our stay with a baby easy. They definitely treat you as individuals and are keen to please....

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Helpful?
1Thank Mandy A
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Hayley F, Thank you for having chosen our resort for your holiday and for your valuable time spent on this online review. I’m pleased to learn that you have enjoyed the hotel facilities and service offer and we would be definitely happy to welcome you back in the future. Please do not hesitate to contact us prior to your...

Epsom, United Kingdom
Reviewed 20 April 2015

Perfect service Friendly staff Cordon Bleu cookery -five course meals second to none! Swimming pools available day and night Storage space for all your clothes Rooms cleaned every day, bed linen, bar drinks filled up In the fridge. All was well Entertainment once a week -live. And a wonderful Valentine's Day dinner with red roses on each table, and each...

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Helpful?
1Thank Lee Toomey T
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Lee Toome..., Thank you for recommending our hotel on Tripadvisor. We are delighted to learn that you had a fantastic time with us and we’ll be happy to welcome you back whenever in the future your holiday brings you to Estepona. Best regards, Juan Manuel Galán General Manager

Widnes, United Kingdom
Reviewed 20 April 2015

The hotel it's self was fabulous, service and food 5 star, staff very attentive, my only criticism was that when I was there the hotel had taken a block booking of 350 to 370 people for the whole of the period that we were there, this meant that 2 of the advertised restaurants and the pool bar was out of...

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Helpful?
Thank faser
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear faser, Thank you for posting your review on Tripadvisor. We are sorry to learn that your holiday experience was spoilt for the high hotel occupancy. I would like to apologize for any inconveniences this might have caused you. It is clear from your review that this hasn’t helped to improve experience and we take a good lesson from it....

Worcester, United Kingdom
Reviewed 16 April 2015

I use this hotel if it is easier for me to stay this side of Estepona. It's a good hotel, great views, good food and very attentive service. the rooms are well appointed but old in design and perhaps could do with a bit of love and affection. I found the towels thin and worn but everything else was good.

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Helpful?
3Thank Wayne S
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Wayne S , Thank you for recommending our hotel on Tripadvisor. We are delighted to learn that you had a fantastic time with us and we’ll be happy to welcome you back whenever in the future your holiday brings you to Estepona. Best regards, Juan Manuel Galán General Manager

Casares, Spain
Reviewed 2 April 2015

We had our wedding here and the combined location, very attentive staff, fabulous, food and absolutely gorgeous Bridal suite made it the most perfect wedding one one like and truly received. We highly recommend you to consider this hotel for any event or holiday.

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5Thank 31SandraE
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear 31SandraE, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We work very hard and we always welcome any sort of feedback as it helps us to improve our services and take neccesary measures wherever required. Once...

London, United Kingdom
Reviewed 27 March 2015

Review collected in partnership with Amoma.com
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Helpful?
4Thank Alex B
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: ₹ 9,572 - ₹ 21,393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Gran Hotel Elba Estepona & Thalasso Estepona
Gran Hotel Elba Estepona And Thalasso Spa
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 Spa Hotel in Estepona
#5 On the Beach Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Elba Estepona & Thalasso Spa staff and other travellers.
82 questions
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Questions? Get answers from Gran Hotel Elba Estepona & Thalasso Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view is a must”
376agnetaf, 27 May 2017 | Read review
“Must book you will not be disappointed and will return”
sylviam496, 23 May 2017 | Read review
“If you are a couple ask for a quiet room. I think most rooms overlook the sea above the 1st floor.”
peterv871, 17 May 2017 | Read review
“Worth upgrading to seaview room.”
annemayes, 16 May 2017 | Read review
“Some of the high rooms have good views of Gibraltar”
Jimb27, 17 Apr 2017 | Read review
5 of 5
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US$ 176* /night
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Prices are for 1 room, 2 adults
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