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Gran Hotel Elba Estepona & Thalasso Spa

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1,575 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Reviewed 1 week ago via mobile

Very polite and excellent staff. Food was great, the room was spacious and comfortable. The indoor swimming pool was open and was clean and well kept. Thanks for the champagne bottle. I would like to thank personally the reception staff, chef and his crew, the waiting staff and specially Inyaki the manager. I will visit again if possible.

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Helpful?
1Thank Rahul Y
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Rahul Y, thank you very much for selecting our Elba Estepona Gran Hotel & Thalasso Spa ***** as your resort of preference on Andalucía. We are glad that you enjoyed your stay with us and that you took the time to write a positive review about our hotel. Since we firmly believe that every single detail is part of...

Reviewed 1 week ago via mobile

Arrive at the hotel and no one explains the hotel to us (where is the spa, where are the restaurants, etc etc) come to the room and paid an extra for sea views and what do i get? A massive to tree in front of my balcony. Try and call reception and find out there is no telephone line connected....

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Helpful?
Thank kapil r
Elba Estepona E, Manager at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Kapil R, First of all I would like to thank you for taking the time to share your experience at Elba Estepona & Thalasso Spa. Please accept our most sincere apologies regarding the inconveniences in your room. Please note that we have taken action and will try our best this not to happen again. I would like to clarify...

Manchester, United Kingdom
Reviewed 2 weeks ago

Our 3rd visit to this excellent Hotel. 5 day stay over the new year. We had a junior suite on the 6th floor. Very spacious room and balcony with great sea views. The breakfasts are excellent, varied selection of cold meats cheeses etc, plenty of fruit and cooked option for those who prefer. Its best to have transport when staying,...

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Helpful?
1Thank Kiarainn
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Kiarainn, Thank you, thank you, thank you for your amazing comments! We are so happy to know that you had a great vacation with us! It certainly makes us want to continue to improve everyday!! Know that our guests have a great vacation makes us feel very happy and proud of our job. We have shared your review with...

Europe
Reviewed 2 weeks ago

This hotel has a great miniclub for children run by Elli who is fantastic. The kids can play there almost all day ( break for lunch). The hotel is very clean and the swimming facilities are good. The massage byJavier at the spa was really excellent and beneficial. Breakfat was pretty good and varied. We did not have any other...

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Helpful?
3Thank Claire S
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Claire S, Thank you for deciding to share your feedback on your Estepona’s holiday. I appreciate your comments and I speak on behalf of all my team if I say how pleased we are that you enjoyed the time here. Your opinion is important to us and we are happy that we have achieved to meet expectations of an...

RiuFerrera Hotel, Torrox
Reviewed 16 November 2016

I’ve just returned from the Gran Elba Hotel Spa in Estapona after spending a week there. I did want a relatively restful week however, there would have been more life in a home for the elderly. The hotel is enormous, clean and all areas spacious. All staff were very helpful and polite whom we came into contact with. On arrival...

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Helpful?
2Thank 1Mags
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear 1Mags, First of all we would like to say thank you for taking the time to publish a review on your recent stay with us. We are happy to read that you particulary liked the way our general areas are always kept in inmaculate shape. On the other hand we are very sorry to read that not every aspect...

Malaga, Spain
Reviewed 16 November 2016

This is a great hotel, great staff and and great location. We were there spending a lovely weekend with our colegues and we've had an enjoyable experience. Our "white night party" was amazing... To have breakfast withs these lovely sea views is the best!

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1Thank rociobl69
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear rociobl69 , I have just read your wonderful review over our hotel and I just want to thank you for your lovely words. We are very proud of your recognition to We thank you for your comments and we hope you will visit us again. Kind regards, Juan Manuel Galán General Manager

Cascais, Portugal
Reviewed 15 November 2016 via mobile

As you walk into the lobby, you can immediately see the sweep of the ocean beyond. Wow. That just blew me away! This is a plush hotel. The staff were a little a surly at breakfast but couldn't do enough for you at dinner. Our room was lovely with panoramic ocean views. Every morning after breakfast, we took a relaxed...

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Helpful?
1Thank Javid R
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Javid R, Thank you for having chosen our resort for your holiday and for your valuable time spent on this online review. I’m pleased to learn that you have enjoyed the hotel facilities and service offer and we would be definitely happy to welcome you back in the future. Please do not hesitate to contact us prior to your...

cheshire
Reviewed 6 November 2016 via mobile

Just spent a very enjoyable week at the Elba Thalasso.Whilst we were out most of the time it was a very enjoyable stay. We requested a quiet full sea view room.They allocated us Room 448 which is situated right at the end of the hotel.Ideal quiet location.Excellent bathroom with rain shower,big room,big balcony,comfy chairs and wonderful uninterrupted view of the...

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Helpful?
Thank lgd23
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear lgd23r, Thank you for having chosen our resort for your holiday and for your valuable time spent on this online review. I’m pleased to learn that you have enjoyed the hotel facilities and service offer and we would be definitely happy to welcome you back in the future. Please do not hesitate to contact us prior to your reservation,...

Craigavon, United Kingdom
Reviewed 3 November 2016 via mobile

Just a lovely experience all round. Will def be back here again. Room with sea view was exceptional and the bed was huge. Very clean and bathroom was also very large and well designed. Buffet breakfast in every deal and you could eat your fill and loads more. Fruit, cooked bacon, sausages eggs pancakes the kit. Also dozens of cold...

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Helpful?
Thank briantJ4181LR
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear briantJ4181LR, Thank you, thank you, thank you for your amazing comments! We are so happy to know that you had a great vacation with us! It certainly makes us want to continue to improve everyday!! Know that our guests have a great vacation makes us feel very happy and proud of our job. We have shared your review with...

Northwich
Reviewed 2 November 2016

We stayed at the Gran Hotel Elba Estepona for a week at the end of October 2016 and had a lovely relaxing holiday. Our room, which was a junior suite, was spacious and very comfortable, with fresh flowers and a welcome gift of local biscuits from the manager (as well as a glass of cava as soon as we arrived!)....

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Helpful?
Thank 321margaretd
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear 321margaretd, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We work very hard and we always welcome any sort of feedback as it helps us to improve our services and take neccesary measures wherever required. Once...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: ₹ 10,114 - ₹ 15,279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline and Travelocity so you can book your Gran Hotel Elba Estepona & Thalasso Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Elba Estepona And Thalasso Spa
Gran Hotel Elba Estepona & Thalasso Estepona
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 On the Beach Hotel in Estepona
#5 Spa Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Elba Estepona & Thalasso Spa staff and other travellers.
69 questions
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Carlisle, United Kingdom
6 months ago
Preston, United Kingdom
11 months ago

See all questions (69)

Questions? Get answers from Gran Hotel Elba Estepona & Thalasso Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor junior suite sea view”
 of 5 bubbles Kiarainn, 7 Jan 2017 | Read review
“All rooms have a sea view which is very beautiful”
  • footprint on bedroom wall
  • beautiful view
  • no handles on wardeobe key kept dropping out and you had to use your nails to open doors
  • the pics are a selection of our room, bathroom and view (hopefully if Ive uploaded correctly)
  • this is only one section of the room which had lots of bad marks on the walls
 of 5 bubbles 1Mags, 16 Nov 2016 | Read review
“Room 215 overlooks the gardens and sea; the balcony is very private and a great sun trap in the morning”
 of 5 bubbles 321margaretd, 2 Nov 2016 | Read review
“sea view wonderful”
 of 5 bubbles 8sd2016, 30 Oct 2016 | Read review
“go for a junior suite”
 of 5 bubbles 418beckyv, 17 Oct 2016 | Read review
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