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This hotel in no way is 4 star, about 2.5 would see it out.
The photos are misleading and made to look better than it is.
2 lifts to get to the room is different.
At no time are any reception staff at the desk....More
My wife and I stayed here for a business trip. We booked this hotel because Trip Advisor clearly stated it had Air-conditioned rooms. We were traveling in August and knew the weather would be very hot. Once we arrived we were told there were only...More
BW Excelsior is a decent hotel close to train station as well as to the city center. Rooms are good and you are offered a free bottle of water on the first day of your stay.
Reception staff is very nice and the the restaurant...More
Quiet room, clean. Good breakfast. Luggage storage. Near city centre. Good staff, helpfull. Bathroom is small.
Perfect for citytrip. No noise from street. Beds are good. Perfect if you travel by train.
We had 4 nights at this centrally located hotel and enjoyed it very much. It was hot and the hotel doesn't have air con, but the room was very large and comfortable with a good size bathroom and lots of windows that opened to the...More
1 Thank AucklandKat
Response from bwexcelsior, stellvertretende Direktorin at Best Western Plus Hotel ExcelsiorResponded 7 July 2017
thank you very much for your kind reply and valuation. We are happy that you enjoyed your stay in Erfurt and look forward to welcome you again.
With best regards
Response from bwexcelsior | Property representative |
Dear Questioner, thank you for your interest in our hotel. We have 5 rooms with air condition. We are try to consider your request when you will make a reservation.
With BEST regards