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INNSIDE Leipzig

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INNSIDE Leipzig
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82 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Reviewed yesterday NEWvia mobile

Since 2016, but still new. The staff (bar) is unprofessional and not focussed upon customers. The rooms and reception is Good and fast. Will be back since price compared quality is fair. Rooms are modern but not really big. Its all new.

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Helpful?
Thank Marco v
Montreal
Reviewed 2 February 2017

We stayed here for 4 nights for a conference. It was a very nice stay. The room was large, clean, well decorated and even had a small table. The only downside is that the bathroom is not very private (mirror doors for the shower). The staff was courteous and helpful. The location is just perfect, right next to the center....

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Helpful?
2Thank Emile S
MariaLoeding, Leiter Gästebetreuung at INNSIDE Leipzig, responded to this review

Dear Emile S., thank you very much for your feedback. We are pleased to hear that your where mostly satisfied with your stay. I hope we are able to welcome you again in the INNSIDE by Meliá Leipzig. Warm regards Susann Wilke Guest Experience Manager

London, United Kingdom
Reviewed 27 January 2017

The staff at Innside were great. Our booking was lost on the system, which could have been a disaster for us given we arrived quite late at night and it was freezing cold outside. However the person managing check in that night dealt with the whole situation wonderfully, she was friendly and efficient, sorted the booking out without any fuss,...

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1Thank Roger_L_Ramjet
MariaLoeding, Leiter Gästebetreuung at INNSIDE Leipzig, responded to this review

Dear Roger_L_Ramjet, thank you very much for your feedback. We are pleased to hear that your where mostly satisfied with your stay. I hope we are able to welcome you again in the INNSIDE by Meliá Leipzig. Warm regards Susann Wilke Guest Experience Manager

Alexandria, Virginia
Reviewed 2 January 2017

Great new hotel near the city Marketplatz and St. Thomas Church, close to the center of old town Leipzig. Convenient via mass transit to many tourist and business interests in the city. Recently completed this hotel provides top-notch accommodations at a reasonable price; with superior restaurant and bar worthy of a visit even if you do not stay in the...

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1Thank boopstr
MariaLoeding, Leiter Gästebetreuung at INNSIDE Leipzig, responded to this review

Dear Boopstr, thank you very much for your feedback. We are pleased to hear that your where mostly satisfied with your stay. I hope we are able to welcome you soon again in the INNSIDE by Meliá Leipzig. We wish you all the best for the new year. Warm regards Susann Wilke Guest Experience Manager

Reviewed 1 December 2016

The hotel opened September 2016 so everything is practically new and in excelente condition, the rooms are well appointed but very morden and may not appeal to everyone, nevertheless the shower cubical is very spacious the beds very comfortable, the standard room is very bright as it has 2 large windows, it's central location is ideal for the Christmas market...

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Helpful?
1Thank Dennis G
MariaLoeding, Leiter Öffentlichkeitsarbeit at INNSIDE Leipzig, responded to this review

Dear Dennis G., thank you very much for your feedback. We are pleased to hear that your where mostly satisfied with your stay. I hope we are able to welcome you again in the INNSIDE by Meliá Leipzig. We wish you a nice christmas time. Warm regards Susann Wilke Guest Experience Manager

Amsterdam, The Netherlands
Reviewed 17 November 2016 via mobile

I concur with most opinions on this hotel. The building is new with clean and spacious rooms. Great rain shower, comfy beds...but I am annoyed about the terrible wifi. I can only connect with one device for 100 mb for free, additional usage nust be paid for....does not fit with a business hotel. Plus the annoyance of the rusty wifi...

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Thank Snarbies
New Hampshire
Reviewed 13 November 2016

The room is comfortable and nicely appointed. Sparkling clean. Good lighting and storage. Free minibar. Check in was fast and efficient. Lobby is comfortable. Breakfast was ample and tasty. Food from the restaurant was also good. Wifi was terribly slow. Also, please add a kettle in the room for making tea and a hand towel for drying your hands. Why...

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Helpful?
Thank NewEnglandMom
MariaLoeding, Leiter Öffentlichkeitsarbeit at INNSIDE Leipzig, responded to this review

Dear Mr. NewEnglandMom, thank you very much for your feedback. We are pleased to hear that you where mostly satisfied with your stay. In further to your advice for a kettle we would like to let you know that we are able to provide a kettle on request. You are right. In the future our guests don't have to hang...

london
Reviewed 1 November 2016 via mobile

Really comfy rooms but the wifi isn't good enough - low limit, glitchy and limited to one device - and the breakfast is really standard and stodgy, not what you expect from hotel that seems so classy on the outside. Staff are really nice and location is good but some of the basics are missing.

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Helpful?
Thank charliechoo
MariaLoeding, Verkaufsleiter at INNSIDE Leipzig, responded to this review

Dear charliechoo, thank you for your visit and thank you for your feedback. We are already working on an improvement for the wifi. We thank you for your support and we hope you will visit us again. Best regards Maria Löding

Tolkamer, The Netherlands
Reviewed 2 October 2016

Check-in very effective and very friendly receptionists. Room has an ok size. Very nice decoration if you like design, which I do. Free minibar which is nice. Separate toilet and nice shower with rain shower. Breakfast ok; good choice but the warm choices are cold (they are not kept warm on the buffet). Good choice in bread and toppings. Coffee...

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Helpful?
Thank Jacob_Nu
MariaLoeding, Leiter Gästebetreuung at INNSIDE Leipzig, responded to this review

Dear Jacob_Nu, we sincerely appreciate your feedback regarding your recent visit with us. I am sorry to read that we took your medication. For any inconvenience based on your mentioned staff we would like to regret. Furthermore we can promise you that the designated rescue routes are available. We hope to get the chance welcoming you again while your next...

London, United Kingdom
Reviewed 20 September 2016 via mobile

So I understand that this is a new hotel and is still establishing itself, but the management have made some fundamental misjudgements so far, namely: - this is, surely, primarily a business hotel, so in whose judgement is it acceptable that the free wifi for guests is capped at 100 MB per day, restricted to one device? And it's so...

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Helpful?
Thank Jon S

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Nestled right in the heart of Leipzig, near center city and St Thomas Church, you will find INNSIDE Leipzig. With its comprehensive equipment, quality standards and comfortable furnishings, it is the perfect choice for your business or leisure travel. ... more   less 

Additional Information about INNSIDE Leipzig

Address: Gottschedstrasse 1, 04109, Leipzig, Saxony, Germany (Formerly Kosmos Hotel)
Region: Germany > Saxony > Leipzig
Price Range: ₹ 5,919 - ₹ 14,728 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — INNSIDE Leipzig 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Kosmos Hotel Leipzig
Hotel Style:
#14 Luxury Hotel in Leipzig
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Questions & Answers

Here's what travellers have asked, with answers from INNSIDE Leipzig staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room Facing St Thomas Church”
 of 5 bubbles , 1 Dec 2016 | Read review
“Luxury rooms with a balcony”
 of 5 bubbles JNihom, 18 Sep 2016 | Read review
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