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Mercure Hotel Leipzig Am Johannisplatz

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Mercure Hotel Leipzig Am Johannisplatz
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435 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Zagreb, Croatia
Reviewed 4 days ago NEW

This was my first stay at any Mercure hotel and I must say I expected more from a 4 star hotel. The most disappointing aspects were paper-thin, cheap towels which are not up to a 4-star hotel standard and the pillows which were a joke! They don't deserve to be called pillows. As another reviewer mentioned, it's like they're filled...

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Helpful?
Thank Ecotone
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Leipzig am Johannisplatz. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thanks for your compliments for our excellent breakfast and the polite staff. At Mercure, we strive to provide a superior...

Reviewed 6 days ago NEW

This hotel is nice in most respects (rooms, the usual amenities), but if you need to use the Internet (and today-- who doesn't?), you should stay elsewhere. Logging in is a challenge-- it is one of those detestable schemes without a password, but with paid options and the need to fill some form with your name and some number, etc....

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Helpful?
Thank UD K
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Leipzig am Johannisplatz. I am sorry that your experience with the WIFI did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is...

Hadsten, Denmark
Reviewed 31 October 2016

Booked Mercure Hotel Leipzig Am Johannisplatz as stop over on business. Very easy acces from the motorway. Very nice hotel with a lot of comfort in the room to make your stay comfortable. Nice restaurant with good food and wine - and a super breakfast buffet in the morning.

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Helpful?
Thank bennymf
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Leipzig am Johannisplatz. It is always a pleasure to receive positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Your Mercure Leipzig Am Johannisplatz

White Rock, Canada
Reviewed 2 October 2016

The check in procedure was very strict and detailed even though I had pre-checked in after receiving an email to do so. They even made me sign an sheet of paper promising not to smoke !! That's a new one - never experienced before anywhere - I don't smoke. The hotel having said that, is very modern - and since...

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Helpful?
Thank Travellerofold
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Leipzig am Johannisplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Bethesda, Maryland
Reviewed 29 September 2016

I was visiting the Max Planck Institute, directly across the street. I was in a double room on the 4th floor, in the back -- very quiet at night (not on a street front). The room was comfortable -- a standard double room. The breakfast was pretty good -- a buffet with good selections (somewhat heavy on the meat, which...

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Helpful?
Thank RobertTheRed
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Robert, We very much appreciate your comments regarding your stay at the Mercure Hotel Leipzig am Johannisplatz. It is always a pleasure to receive positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Your Mercure Leipzig

Reviewed 20 September 2016 via mobile

The reception was very GERMAN. Lack of smile and not welcoming. I asked if they can search my name for my Accor membership no. and the gentleman frankly refused to do so. In addition I was surprised and shocked when I saw my room. It was clean and neat but belonged to the 60's. The beds are mattress on a...

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Helpful?
Thank Rashnavadi
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Leipzig am Johannisplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Cairo
Reviewed 19 September 2016 via mobile

We stayed in Mercure hotel for two days I was in double room. The room was ok but no air condition but they served tea and coffee complimentary in the room. My reservation was not include breakfast but there is a backery and cafe just beside the hotel so it wasn't a problem for me. The hotel has every thing...

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Helpful?
Thank Elham K
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Leipzig am Johannisplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Kitchener, Canada
Reviewed 19 September 2016

I was only there for one night as I had an early flight out in the morning. The hotel is in a good location - close to restaurants and bakery shops. The hotel is very clean and the front desk staff are very friendly and accommodating. Only complaint is that there isn't any air conditioning in the rooms and I...

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Helpful?
Thank LolaandFranko
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Leipzig am Johannisplatz. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Your Mercure Leipzig

New York City, New York
Reviewed 17 September 2016

Cons: 1) No air-conditioning (typically fine, since we're not AC fans, but we arrived during a heatwave). 2) At breakfast one particularly female employee was perplexingly rude -- 100% ignoring me when I greeted her with "Guten Morgen" and a smile -- though we were elbowing distance -- then later gruffly flinging down cutlery onto the table after we requested...

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Helpful?
Thank Ciesse Q
SGOLE, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Leipzig am Johannisplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Poland
Reviewed 31 August 2016

It was not my first time in Leipzig. This time, on my way home from MTB in Alps, I've decided to make a stopover here again. For the first time I've chosen Mercure Leipzig Am Johannisplatz. I always thought that with an Accor hotel (especially 4*) you can't go really wrong. I was mistaken. On check-in we were given the...

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Helpful?
Thank been99
Sandy G, Guest Relations Manager at Mercure Hotel Leipzig Am Johannisplatz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Leipzig am Johannisplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Multilingual Staff
  • Room Service
  • Concierge
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Just a short stroll from the city centre, the 4 star hotel Mercure Leipzig Am Johannisplatz is in a quiet area and features 174 rooms and 9 conference rooms. All the major sights are nearby, such as the famous Auerbachs Cellar, the old town hall as wellas theopera and Gewandhaus concert hall. Our friendly service will ensure your stay in Leipzig is a pleasant one. After a busy day, relax in our wellness area or enjoy Saxon specialties in our restaurant. ... more   less 

Additional Information about Mercure Hotel Leipzig Am Johannisplatz

Address: Stephanstr. 6, 04103, Leipzig, Saxony, Germany (Formerly Dorint)
Region: Germany > Saxony > Leipzig
Price Range: ₹ 4,866 - ₹ 13,363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Leipzig Am Johannisplatz 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Accor Hotel Leipzig Am Johannisplatz
Hotel Style:
#8 Luxury Hotel in Leipzig
#12 Business Hotel in Leipzig
#13 Romantic Hotel in Leipzig
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Leipzig Am Johannisplatz staff and other travellers.
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Questions? Get answers from Mercure Hotel Leipzig Am Johannisplatz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a superior room which faces the courtyard, it is perfectly quiet at night”
  • this is definitely not a 4 star hotel bathroom sink
 of 5 bubbles Ecotone, 6 Dec 2016 | Read review
“The back rooms are quieter.”
 of 5 bubbles RobertTheRed, 29 Sep 2016 | Read review
“All rooms are good, we stayed in 4th floor, very good.”
 of 5 bubbles OddvarG_13, 23 Jul 2016 | Read review
“To get a quiet room, ask for it otherwise you may be allocated one facing the street”
 of 5 bubbles AlfonsoMF, 2 Mar 2016 | Read review
“Always stay in a hotel that has security cameras”
 of 5 bubbles Catherinecon2915, 26 Sep 2015 | Read review
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