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Schlosshotel Hugenpoet

Traveller (138)
Room & Suite (47)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Set in a beautiful park, Schloss Hugenpoet is the perfect retreat, yet located just 12 miles away from the city centres of Düsseldorf and Essen. As one of the country’s finest historic hotels, it prides itself on its refined cuisine, contemporary elegant guest rooms and a sophisticated yet cosy atmosphere. The surrounding countryside encourages guests to enjoy sporting activities such as golf or mountain biking. The effortlessly gracious service, and the balance between heritage and evolution, makes Schloss Hugenpoet a gem of a luxury property that constantly surprises.
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Property amenities
Restaurant
Free parking
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quaint
Quiet
HOTEL CLASS
183Reviews
203Photos
1Q+A
14Room tips
Traveller rating
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Popular mentions
Lovely, there was a piano upstairs in a reading room and my husband was allowed to play it and it was beautiful, "Moonlight Serenade" The rooms were great. The fireplace in the lobby was lit and we were able to sit there and meet some other nice guests. The restaurant was
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Response from Schloss_Hugenpoet, Manager at Schlosshotel Hugenpoet
Responded 4 Nov 2018
Dear Guest, thank you so much for your warm and positive words. We are very happy that you enjoyed your stay in our castle. Hope to welcome you again soon! Vivian J. Schiller, Asst. Manager
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We’ve stayed at the Schlosshotel Hugenpoet 3 other times, the first was 28 years ago. I must say it has not lost any of its luster. It is located near Mulheim an dem Ruhr and near Kettwig (which has a charming old town). The hotel grounds are beautiful, the rooms nicely
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Response from Schloss_Hugenpoet, Manager at Schlosshotel Hugenpoet
Responded 21 Jun 2018
Dear John, thank you so much for your positive words. We are so happy to hear, that you always come back to our castle. Of course, we would be very glad to welcome you again soon at our hotel! Alexandra Schenk, Manager
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+13
Once you left the Autobahn to continu on B roads, you are driving along a different part of the Ruhrgebiet. The landscape is different and feels very welcoming. We entered the hotel, checked in and got to our enormous room in the attic. The beautiful weather made us go to the
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Response from Schloss_Hugenpoet, Manager at Schlosshotel Hugenpoet
Responded 24 Apr 2018
Dear Guest, thank you so much for this review as well. Would love to see you again soon at Schlosshotel Hugenpoet! Alexandra Schenk, Manager
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This hotel is unique, it's a castle - well, thats not unique - but it's a castle in the "Ruhr-Pott" in Germany. Great staff, outstanding bar and breakfast. Rooms are spacious. A place were you can relax or great meetings take place. It is a bit pricy.
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Response from Schloss_Hugenpoet, Manager at Schlosshotel Hugenpoet
Responded 23 Apr 2018
Dear Jürgen, thank you so much for your kind and positive words. We are very happy, that you enjoyed your stay in our castle. Of couse, we would love to welcome you again soon. Best wishes. Alexandra Schenk, Manager
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We forgot a watch in the room. After recognizing it at home on return we checked with the hotel but the hotel was very repellent in checking. We asked if we might come back and check the room ourselves (it was a black watch and most of the furniture is dark so we wanted to
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Response from Schloss_Hugenpoet, Manager at Schlosshotel Hugenpoet
Responded 8 Mar 2018
Dear Dr. Roehrs, thank you very much for your visit at Schlosshotel Hugenpoet and that you have taken the time to evaluate your visit. We are very sorry that you miss your watch since your visit in our hotel. As discussed, we searched the entire room several times and unfortunately did not find the clock. Unfortunately we could not let you go in the room in the afternoon of your departure, since this was again occupied by other guests. This was also communicated to you. Also regretable is that you have not responded to my attempt to contact you. Then we would have been able to discuss the other criticisims such as heating and equipment of the room, which I hear here for the first time. Thank you also for the positive feedback on the quality of food and the service of our house. As written in my email to you, we will of course immediately contact you, should the clock be found and of course I am still avaliable to you, as already offered, personally for a conversation. Alexandra Schenk Manager
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Sehr geehrte Gäste, vielen Dank für Ihr wertschätzendes Feedback zum Besuch unseres "Krimidinners" im Schlosshotel Hugenpoet. Wir freuen uns über Ihr Lob und geben Ihre Worte sehr gern an die Mitarbeiter im Service weiter. Sie sind willkommen auf Hugenpoet! Alexandra Schenk Direktorin
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"Ask for rooms with working heating"
"Ask for a room in the castle. Make sure the shower is big."
"Try to get a room in the castle."
"Our corner suite was nice and quiet. American travelers remember 1st floor=2nd floor..."
"Recommend stay in main Schloss"
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PRICE RANGE
US$ 179 - US$ 928 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
schloss hugenpoet hotel
LOCATION
GermanyNorth Rhine-WestphaliaEssen
NUMBER OF ROOMS
36
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