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24/12/2017 25/12/2017
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    Holiday Inn Essen City Centre

    Frohnhauser Str. 6, 45127 Essen, North Rhine-Westphalia, Germany
    011 91 124 455 1263
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    24/12/2017 25/12/2017
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    US$ 80
    US$ 73
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    US$ 73
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    Traveller (103)
    Room & Suite (59)
    Dining (6)
    Overview
    • Excellent20%
    • Very good41%
    • Average28%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “city centre” (10 reviews)
    “shopping mall” (6 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (273)
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    1 - 5 of 94 reviews

    Reviewed 3 weeks ago

    We booked this hotel during the Medica fair at an outrageous price and I was even more disappointed by the quality of what expected me. The bedroom was sub-standard and offered no comfort whatsoever. The bed was uncomfortable, the heating would not turn off and...More

    Thank SFLeonce
    Response from IHGService, Guest Relations Manager at Holiday Inn Essen City CentreResponded 1 week ago

    Dear SFLeonce, Thank you for your recent stay with us and reviewing our property. I am very pleased to know you liked the friendliness and the service you received from our staff. On the other hand, I am sorry for the shortfalls you have noticed...More

    Hotel's Favourite
    Reviewed 5 March 2017

    I`ve spent 17 nights in this hotel. I must say I`m very satisfied with staying in Holiday Inn. I would like to thank you staff for making it so nice! Breakfast were very rich. Sauna and fitness helped me move a bit after all day...More

    Thank Barbara W
    Response from Ulrich S, Leiter Öffentlichkeitsarbeit at Holiday Inn Essen City CentreResponded 21 March 2017

    Dear guest, wow - thank you much for that kind feedback. We will be happy to share it with the entire team. We are very happy about your feedback, especially as you have been a guest for 17 nights. We hope to welcome you again...More

    Reviewed 4 weeks ago

    Solid Holiday Inn hotel. Not great but not too bad either. I've seen much much better and some worse. Staff is really nice, friendly and helpful, We got an upgrade due to my IHG status as Elite member. Large room however quite dated. Breakfast is...More

    Thank Chris G
    Response from IHGService, Guest Relations Manager at Holiday Inn Essen City CentreResponded 2 weeks ago

    Hi Chris G, Thanks for opting to stay with us and leaving feedback. Although I am glad that you find our level of service and cleanliness satisfactory, I am sorry to hear that you find our rooms needing some update. Making your experience exemplary while...More

    Reviewed 3 October 2017

    I have spent roughly 70 days at this hotel over the course of 3 months. It really is perfectly located in the stadtkern of Essen, easy to reach the u-bahn, shopping centre across the street etc. Beds quite comfortable, default choice of 2 pillows (hard,...More

    Thank Boca_Culebra
    Reviewed 27 September 2017

    I had to wait over 2 hours to check in at the hotel. The staff were rude and uncooperative. I had posted on the hotel Facebook page and their rude response should summarize their attitude. I was even let down by IHG. The only reason...More

    Thank TraderJoe009
    Response from IHGService, Guest Relations Manager at Holiday Inn Essen City CentreResponded 12 October 2017

    Hi TraderJoe009, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. Please do accept our apologies for not being able to deliver an exemplary service during your stay....More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 71 - US$ 191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Luxury Hotel in Essen
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, IHG, Expedia, Travelocity, Hotwire, Orbitz, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Holiday Inn Essen City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Essen
    • Also Known As
    • Holiday Inn Essen City Centre Hotel Essen ,
    • Essen Holiday Inn
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    Traveller (103)
    Room & Suite (59)
    Dining (6)
    Hotel & Grounds (56)
    Bathroom (17)
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    Ask a question
    Questions & Answers
    Edward C
    24 November 2016|
    AnswerShow all 2 answers
    Response from Ulrich S | Property representative |
    Hi Edward, yes - there is a small amount of smoking rooms - I would suggest to send an E-Mail directly to the Hotel for booking as smoking rooms are not available on any booking site.
    0
    Votes
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    Rebecca_EJH
    3 April 2015|
    Answer
    Response from Ulrich S | Property representative |
    Hello Rebecca, I am sorry, pets are not allowed within the hotel. Kind regards Ulrich
    0
    Votes
    Room Tips
    "avoid this hotel and IHG Group !"
    Read review
    "Get a room at the back"
    Read review
    "Higher than the first floor"
    Read review
    "Certain rooms on the backside face a area that has commercial trash disposal areas including glass."
    Read review
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