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Novum Hotel Excelsior Duesseldorf

Hotels.comUS$ 92*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novum Hotel Excelsior Duesseldorf
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327 Reviews from our TripAdvisor Community

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There are newer reviews for Novum Hotel Excelsior Duesseldorf
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Showing 184: English reviews
Playa del Ingles, Spain
Reviewed 5 August 2014

Stayed 4 nights in this hotel which was comfortable enough but NO AirCon which made it very unpleasant in the July temps. We had a room on the first floor which it seemed was having a refurb. Some of the staff were very good whilst others were just ok - not sure that we would stay if in the area...

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Helpful?
Thank EddieGCG
Guimaraes, Portugal
Reviewed 2 August 2014 via mobile

The hotel is old with old dirty carpet along the floor. No AC in the room, just normal standing fan... The staff wasn't nice at all. Made me pay 80€ for losing my key (normal old key, not magnet). Stay away from this hotel. You can find much better options in the city.

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Helpful?
Thank Manuelamendonca
Andre_Vestert, Leiter Front Office at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear Manuelamendonca, It is with our place, like it is with life: You can see the beauty in things, or decide to see a beast. We can only do as we can do and give it our best. You have caught one of the rare and beautiful hot Dusseldorf summer days, however, we generally have only a couple of days...

Reviewed 1 August 2014

A nice homey,cosey,well located hotel. Friendly staff,a great breakfast and easy access to the public transport. as far as restaurants are concerned you can find great Iatalian and German cuisine close by.

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Helpful?
Thank Peter G
Finland
Reviewed 23 July 2014

This is a good choice for a place to stay when visiting the city or a trade fair in Düsseldorf. The hotel is located a short 10 min's walk from the sights, museums, downtown shopping streets and the old town restaurants and bars. The metro line from the main train station to the trade fair center is around the corner....

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Helpful?
Thank cosmopolitan77
Playa del Ingles, Spain
Reviewed 22 July 2014

We stayed three nights in this hotel which we booked six months ago. When we arrived there were roadworks right outside the hotel and also the floor we were on was being renovated and looked like we were in a half finished building. No one made us aware of this beforehand or even made mention of it on our arrival....

Review collected in partnership with Galahotels.com
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1Thank Thomas M
Saint Louis, Missouri
Reviewed 16 July 2014

At first, we were disappointed in the room having just come from a great hotel in Amsterdam. After a day though, this hotel grows on you. Breakfast is a delight even though the attitudes of the Germans is somewhat rude. I do not hold that against the staff as I found that most Germans were somewhat rude. Might be a...

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Helpful?
Thank Randall L
Glasgow, United Kingdom
Reviewed 10 July 2014

This hotel was great find. clean, with friendly staff and excellent selection of food for breakfast and it was close to all main sights and shopping areas. Right next to underground - easy to move around city. The Hofgarten is just along the street

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Helpful?
1Thank Tom_MF
Seville
Reviewed 15 June 2014

Great hotel: - easy to get to from the airport, tube stop and tram stop only meters away - short walk to the Aldstadt, 5-10 mins strolling or one stop on the tube - friendly staff, very helpful - excellent breakfast choices - rooms are spacious, only negative is no air con. A great place to discover Dusseldorf; excellent value...

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2Thank jamjmiller
Reviewed 2 June 2014 via mobile

This hotel is right on the underground line at the nordstube stop so it is very easy to find when you get to Dusseldorf. From the main train station just buy an A ticket for metro travel and go to platforms 78 or 79...check the schedule. When you come out of the Underground, look for the hotel street and you...

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1Thank Shari H
California
Reviewed 17 May 2014

The exterior of this hotel is not as glamorous as shown in the professional photo - in reality it is located on a busy street (Kaiser), surrounded by commercial buildings. It is, however. well located once you get oriented. Hofgarten (an urban park) and the Melia Dusseldorf hotel are down the road on Kaiser Street, a short walk away. Altstadt...

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Helpful?
Thank AGTraveller

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome home in Novum Hotel Excelsior Dusseldorf. The central location allows both the business and the leisure travelers all the targets in Dusseldorf can be reached quickly and easily. The Novum Hotel Excelsior Dusseldorf is comfortable and contemporary in design. Functional rooms in different categories, free Wi-Fi and an extensive breakfast buffet await every visitor in a spacious hotel. ... more   less 

Additional Information about Novum Hotel Excelsior Duesseldorf

Address: Kaiserstr. 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Hotel Excelsior Duesseldorf)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: ₹ 3,553 - ₹ 14,534 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Excelsior Duesseldorf 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Excelsior Hotel düsseldorf
Hotel Style:
#9 Family Hotel in Dusseldorf
#17 Romantic Hotel in Dusseldorf
#23 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Novum Hotel Excelsior Duesseldorf staff and other travellers.
11 questions
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Questions? Get answers from Novum Hotel Excelsior Duesseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are of varying size and decor”
DBKHCastleford, 2 Jan 2017 | Read review
“My room was toward the main street (Kaiserstrasse) on the second floor, but street noise did not disturb.”
JukkaPaananen, 8 Oct 2016 | Read review
“Rooms with balcony are spacious”
WindyRoad, 26 Jul 2016 | Read review
“Rooms that overlook the side street are very quiet.”
cliffw566, 28 Dec 2015 | Read review
“level 4 was lovely and quiety”
725judithb, 12 Nov 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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