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Novotel Dusseldorf City West

655 reviews
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Traveller (105)
Room & Suite (27)
Dining (5)
Overview
  • Excellent24%
  • Very good50%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“business hotel”(22 reviews)
“business trip”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (655)Write a Review
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Traveller rating
55
98
46
10
9
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55
98
46
10
9
Show reviews that mention
All reviewsbusiness hotelbusiness tripbusiness districtthe hotel's restaurantpublic transportnice hotelstaff at receptionspent two nightstram stoproom servicequick checkexhibition centrerooms are spaciousrhine riverbreakfast buffethotel is locatedconvenient location
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1 - 5 of 218 reviews
Reviewed 1 week ago

It is my second time in this hotel. This time I stayed little longer. It is a very good hotel. Specualy the food and also the room space. The locatio is very nice. calm and quite. In the other site of the river, not very...More

Thank sujithgunawardhana
Reviewed 4 weeks ago

This hotel is well located. Not so far from the airport. The bar and restaurant are good. There is a parking. Good room, confortable, clean and good people. I really enjoyed my stay. I recommend and will come back.More

Review collected in partnership with Accorhotels.com
Thank joaquim_sequeira
Response from Annick R, Manager at Novotel Dusseldorf City WestResponded 3 weeks ago

Dear Joaquim, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon. With best regards, Annick Richard /...More

Reviewed 11 December 2017

We were on a Euro tour with the group and this was the hotel I found very spacious and clean amongst all the hotels we have stayed. If you are on a short trip or might be business, this is a 3-star hotel with 5...More

1  Thank JoanneGonz24
Response from h3279-am, Supervisor Front Office at Novotel Dusseldorf City WestResponded 10 January 2018

Dear Joanne, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to...More

Reviewed 16 November 2017 via mobile

€280 for a room .. which had nothing, but nothing special, actually it's former ibis standard and not Novotel. Carpet in the corridors of the rooms are dirty, rooms are sadly old. Even whilst trade show period this is not worth its money.More

Thank Stefano E
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 21 November 2017

Dear Stefano, thank you very much for your stay. We regret that you were not satisfied with our services. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and use it to constantly improve our services. The...More

Reviewed 14 November 2017 via mobile

Have only stayed here on business and it is a good, clean, quick hotel; small plus they give you plenty of pillows. There are several restaurants within walking distance, Tram stop right next to it, taxis permanently wait outside and about €25 from the airport....More

Thank Harshal V
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 21 November 2017

Dear Harshal, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive a positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 63 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Dusseldorf
#41 Business Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 63 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Dusseldorf
#41 Business Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (105)
Room & Suite (27)
Dining (5)
Questions & Answers
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Room Tips
"Upper levels are good in terms of view"
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"Higher floors better but no real change in size of rooms - marginally better toiletry - don't bother..."
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"Top floor is best"
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"All rooms i got look similar. 6-7th floor appear to be more fresch."
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