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4.0
#40 of 238 hotels in Düsseldorf
Location
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Restrained elegance and pure design welcome you. The special accent of the hotel is the exposed concrete wall with embedded glass rods, which connects the hotel building with the hotel rooms tract. Clear lines and shapes, precious materials and an extraordinary interior characterize the design of the 126 rooms. The bathroom in glossy black and stainless steel underline the extravagant atmosphere. Enjoy the wellness center with sauna, infrared cabin, relaxing area and fitness facilities. Comfortable anywhere: The tram stops right outside the door. Fast connections to the exhibition ground (4 km) to the airport Düsseldorf International (5 km) and in the center of Düsseldorf. Very good transport links to the A1 / A3 / A52. The banks of the river Rhine with a lovely running track, the public swimming pool Lörick and the cinema can be reached in a few minutes. Every Wednesday there is a weekly market on the Niederkasseler Lohweg.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Great hotel in the financial district of Düsseldorf.
Good food, good staff especially Jose, he was super helpful.
Comfy beds and super clean hotel, highly recommend staying here on business and I’ll be definitely returning.
Only 15 mins by taxi from the airport at a cost of 24 Euros as well.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fariba Gholamalischahi, Owner at INNSiDE by Meliá Dusseldorf Seestern
Responded 31 Mar 2023
Hey Kostie, Thank you so much for your great rating and of course for your very nice words about the Team and the house. It is wonderfull to see, that we have found a new friend! Hopefully we can welcome you back soon again. The whole team is sending warm regards, Fariba Gholamalischahi, Guest Experience Manager
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Been a long time since I have stayed at a hotel which ticks all the boxes. I am not a picky guest and I normally want a clean room, comfortable bed and small things like pay fast and give me an invoice with the data that I submitted during the reservation. It’s unbelievable how difficult is to have this all in most hotels lately. This hotel has all this, plus is really cool and has very friendly staff. Everyone I interacted with was really nice. Oh, and it has a free minibar.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My mom and I came from the US and stayed 4 days at the Innside Seestern. The hotel was easy to find, near the train to go to the downtown! They were so kind! And even upgraded our room!
The upgraded room was spacious, with great amenities. The gym was an excellent space to maintain my workout routine. The beds were super comfortable with firm mattress.
I highly recommend the restaurant which had amazing food at all times!
The modern bathroom was always spotless and provided all we needed: hair dryer, endless fresh towels and high quality amenities. The staff was super helpful in getting us new towels, extra sheets, and providing guidance to get around the area. The staff was extremelly professional, attentive to every detail, they all spoke multiple languages which was nice since we don’t speak German.
We had breakfast everyday and dinner a couple of times at the restaurant and each time enjoyed it very much! I highly recommend this place!!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fariba Gholamalischahi, Owner at INNSiDE by Meliá Dusseldorf Seestern
Responded 23 Jan 2023
Dear RUCincy, Thank you so much for your wonderful review and your nice words about the Team! We are so happy that your stay was so satisfy, that´s excactly our goal! We all hope to welcome you back again and sending warm regards to the U.S. Fariba Gholamalischahi, Guest Experience Manager
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I booked this hotel specifically because it says "Air Conditioning" in the rooms, I got to the hotel to be told "No we don't have air conditioning." Great start to a 31c day...
I stayed in Room 123. There is a dial on the wall, it has - and +, it does nothing in this room and is actually broken, see video. My colleagues room turned on a small fan behind the vents when it was turned to -, it wasn't cold air but it did do something. That means it's probably been broke in Room 123 for months if not years. I did raise a maintenance request whilst I was there, nothing was done.
There is a free "mini-bar" in the room, it contained 5 bottles. 3 were fruit drinks with over 24g of sugar per bottle, still water and sparkling water. The fridge was also barely cold, it's basically a cupboard in the shape of a fridge.
The lightbulbs in the room were still incandescent, not LED, which meant as well as having no air conditioning they actually heated up the room.
The TV was small and had no media setup for you to connect your own devices. The remote and TV are not locked down which means you can connect devices fairly easily but there is also only 1 plug socket behind the TV so if you want to plug in something that requires power, make sure to bring a socket extension bar.
Big floor to ceiling window helped with the heat but relies on it being windy.
The TV remote was dirty.
The bathroom extractor fan made a high pitched whine. The ceiling in the toilet cubicle was botched together.
There is a magnified mirror attached to the wall which perfectly caught the light into my eyes whenever I brushed my teeth. Water damage around the sink could do with some TLC.
The towels are nice and soft, probably the best towels I've ever had in a hotel.
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Date of stay: July 2024
Value
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joel Gomez, Guest Services / Front Office at INNSiDE by Meliá Dusseldorf Seestern
Responded 8 Jul 2024
Dear Andrew, Thank you for reviewing your recent experience. we are pleased that you appreciated our towels our goal is to provide each guest with a unique experience and we proudly individualise our categories. We sincerely apologise for the inconvenience you experienced with the TV and air conditioning. We are already working to resolve these issues. We are glad that we were able to provide you with a more comfortable room by changing your room. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Joel Gomez Front Office Manager INNSiDE by Melia Düsseldorf Seestern
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This hotel has a good price/quality balance. Staff is friendly and professional. It had enough free parking space in front of the hotel and in the area around it. 6 small bottles water/soda, juice is placed in the minibar for free! The tram to the city centre is 3 minutes walk (Prinzenallee).
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Review collected in partnership with Meliá Hotels International
Date of stay: December 2019
Value
Rooms
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KYergk, Manager at INNSiDE by Meliá Dusseldorf Seestern
Responded 3 Jan 2020
Dear Debby4u, Thank you very much for your recent stay at INNSIDE Düsseldorf Seestern and taking the time to provide us your positive feedback and rating on TripAdvisor. I appreciate it. Surely looking forward to be your host on your next travel to our city I remain with best wishes and warm regards, Kutlay Yergök General Manager
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Quiet location, large rooms, rich breakfast, BUT... - the staff is totally unmotivated, - there are only 5 free parking spaces, - the parking spaces in the underground car park are available at the extortionate price of 22€/day, - the rooms are not always cleaned.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms have old carpets and the surfaces are probably wiped with a cloth. The breakfast was a complete rip off for €23 see pictures! Nothing for vegans... Garage 20€ also a disgrace! Our company will no longer book here!
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Date of stay: March 2024Trip type: Travelled on business
Room Tip:Dieses Hotel vermeiden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only needed 1 room for 1 night, and was recommended to this hotel. Reception was good, bed comfortable and staff were very helpful. Free minbar was a nice gimmick ( soft drinks only) and room was generally well furnished Could not get the Wi-Fi to work, and the TV was limited to few channels. Value for money though was good and is ideally situated for Düsseldorf airport
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fariba Gholamalischahi, Owner at INNSiDE by Meliá Dusseldorf Seestern
Responded 25 Jul 2023
Dear Chrismranger, We are glad to see that you enjoyed your stay with us. Thank you so much for your nice words about our the bed, the location and as well our very helpfull staff. If you choose the higher category the next time, the cosst-free minibar contains also local beers. Our apologize that the WiFi was not working proberly during your stay, we will check on it. We are looking forward to your next stay and sending best regards from Düsseldorf, Fariba Gholamalischahi, Guest Experience Manager
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First night : room not prepared for 2 people (no second duvet, 1 set of towels). Second nignt after complain : OK
TV channels : no French, no Spannish, only 1 English !
Poor restaurant menu for the dinner. We were forced to go outside.
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Review collected in partnership with Meliá Hotels International
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simon Brandt, Geschäftsführer at INNSiDE by Meliá Dusseldorf Seestern
Responded 30 Nov 2021
Dear dcamme658727, Thank you very much for taking the time to provide us your feedback on TripAdvisor. The honest opinion of our guests is always very welcome to us, as it means big support in order to optimize our daily performance. I honestly apologize to you for the unlucky experience with our hotel! Please let me assure you that your described service attitude really doesn´t reflect our usual warm and professional service. However we take your feedback very serious and therefore I shared it already with the entire Team. I truly hope you accept my sincere excuse and that you will give us another chance to convince you about our actual standard during your next travel to Düsseldorf! Wishing you all the best and I remain with kindest regards, Simon Brandt Front Office Manager
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The Innside is one of the best hotels on the Seestern in Düsseldorf. The staff is very friendly and always takes care of all your needs! I have to particularly highlight the bar - Sabri conjures up the best cocktails and sometimes makes something that isn't on the menu!
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miami Beach, Florida93 contributions80 helpful votes
Street car to Mai train station and then airport train. A bit lengthy but safe clean and reliable. Taxi of course easy but traffic can be bad, so watch out. Trains always in time
Hello😊as mentioned above the hotel is in the business district, however there are lots of transporting option... Hope you have a wounderful time at the christmass mart😊 I loved being there.
Enjoy your trip.
There are more places to choose from in the Düsseldorf area.
PRICE RANGE
₹7,311 - ₹11,513 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
innside premium hotels dusseldorf seestern hotel, sol melia düsseldorf
LOCATION
GermanyNorth Rhine-WestphaliaDüsseldorf
NUMBER OF ROOMS
126
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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